First, this hotel claims to be the an Airport Hotel, but it is 8 miles away in a region that is considered one of the most violent of NJ. It cost me $ 35 to get a taxi because the courtesy van was not available when ordered.
After the very first uncomfortable night and continuous noises in the hallway, fights and people talking (inside room you can hears all the other rooms and hallway), I left the hotel for an appointment at a company in Newark, when I returned by 01:00pm, when I tried to pass my card to open the main door of the hotel, it did not work, when I went to the receptionist she informed me very angry that I should have left until 10:00 am, I told her saying that my reservation was good until next day, and again, the clerk very angry kept telling me, it was only for one night and I would have to pay for an extra night if I wanted my luggage back.
After insisting several times and asked to look at the hotel's computer, I ask to verify between the roles of my booking if there was a copy of my book I have gave the receptionist when I arrived. Noting that the paper that was attached to my reservation and they clearly said that my reservation was for two days, then she started to apologize saying it was not her fault.

When I asked for my luggage saying I wanted to leave, she informed me that she did not know where it was. They took 10 minutes to hand me over. When I gave lack of several things, shoes, deodorant, medicine, $ 85 that were in a pair, about $ 10 in coins that had changed the day before and was over the bedroom desk, but mainly receipts and papers which were surveys that did for the company that hired me with information to which I would be paid. When I asked for everything, she told me that just threw everything in the TRASH.
After another 10 minutes she brought me some of my papers, I'd say 30% of what I had before, nothing of the shoe, deodorant, medicine, money and papers. The papers still brought me were all wet and dirty.

I'll pass on this information and evidence, booking, photos of dirt, wet and dirty papers, the official hotel of Engraving left the phone where it said I had lost my luggage, and the testimony of another guest who saw the events to my lawyer.

I hope before have to file a lawsuit to be reimburse all my lost things, the the second daily I paid but I could not use, receipts with $ 350 that were thrown away by the hotel and for that reason I could not get the company that hired me to pay me back, the, the $19.33 I paid for the Super Shuttle to take to the La Guardia airport in the next day and I could not use it, because I had to expending the next night sleeping in a chair at the airport , $ 95 U.S. dollars in cash that disappeared from my stuff and also a moral compensation throughout the inconveniences and abuses I suffered.

For the second time i had to complaining about an employee of this hotel i stay here already for a month and 2 weeks in businesses spending a considerable amount of money in your services This morning Sunday 16 at 910am when i was taking my breakfast one of the employes call Joyce (i believe she is a van driver) last name i don't known because nobody was able
to tell me decide to scream to me that the breakfast had end and i had to vacate the premise immediately
all this in front of my wife and son at the time i was also talking with a group of gentleman from Argentina i don't think this people had a very high opinion of your hotel after that. This is incredible and outrageous in more that 25 years traveling around the world i had never experience this kind of abuse you need choose your employees better and train them properly otherwise they only going to keep dragging your brand name to the ground please feel free to call me at my room 210 for further details about the incident

I came to this hotel and everyone was so nice.I had the pleasure to stay at this hotel.Caroline help so much she always ask if everything is ok.There was breakfast to eat in the morning.I didn't really see anything not clean.And I think this was a great hotel.

very friendly and nice staff with clean rooms they also offer transportation to and from Newark airport + breakfast and all this with very convenient price in comparison to other hotels in the area.
I 've tried several hotels lately but this one is cheap and offer excellent and comfort stay and service for what others charge double for it, if I traveled again to the city I will stay there for sure.
I liked a lot.