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“Spectacular NYC views, and one of the best W Hotels!” 5 of 5 stars
Review of W Hoboken

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W Hoboken
4.0 of 5 Hotel   |   225 River Street, Hoboken, NJ 07030   |  
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Ranked #1 of 1 Hotels in Hoboken
GreenLeadersBronze level
Cranford, New Jersey, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Spectacular NYC views, and one of the best W Hotels!”
5 of 5 stars Reviewed August 21, 2013

If you are traveling to NYC and have a flexibility with where you can stay, I would definitely recommend you stay here! This is also a great place for locals to visit with a great bar/lounge! I will be having my 30th birthday party here in 2014!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 30, 2013
Hello Valued Guest,

Thank you for writing on Trip Advisor! W Hoboken is a wonderful locale and I am so happy to hear that you had such a great experience. We look forward to your return visit! -Pedro D, General Manager
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776 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
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English first
Albury, Australia
Top Contributor
68 reviews 68 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 14, 2013

I am not sure what I expected but was very pleasantly surprised- we were flying into Newark and needed to stay a night before continuing up the Hudson the next day. We had booked a room using starwood points and decided to upgrade for $30 to next level. When we got there we were upgraded to a fantastic room which was indeed fantastic! Beautiful view across Hudson to NYC, lovely balcony pity the thunderstorm marred the views! The concierge recommended a restaurant just down the road which was good. Only bugbear was the water in room-watch out for the bottle by the bed that says DRINK ME in big letters and $5 in much smaller writing! The manager has responded very favorably and promptly to my comments re this so I am hopeful that will change in future. Would be very happy to go again

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 30, 2013
Hello Valued Guest,

Thank you for sharing your W Hoboken experience with the Trip Advisor community.
I am thrilled that you were pleasantly surprised with your upgraded room and enjoyed the fantastic NYC views. It was a pleasure to have made your acquaintance and I fully appreciate the feedback you provided. Thank you again and I do hope to have the oppportunity to welcome you back again soon! -Pedro D, General Manager
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Hong Kong, China
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2013

We recently stayed at W Hotel in Hoboken and it was a great experience. Fantastic views of lower Manattan and lower New York Harbor from our room. Staff was friendly and efficient and overall a great experience and I woulld stay again. Also, near many fantastic restaurants in Hoboken and easy access to NYC by either PATH or ferry.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 30, 2013
Hello Valued Guest,

Thank you for sharing your wonderful experience. It is always so rewarding when we are able to exceed our guests expecations, and I am glad that you enjoyed the amazing views W Hoboken offers and exceptional service from our talent team. I am also delighted that you took advantage of our close proximity to the PATH, and accessibility to NYC. W Hoboken looks forward to your next stay with us! -Pedro D, General Manager
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Kitty Hawk
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 10, 2013

The cells in san quentin are larger t b an their rooms. Not particularly clean or spacious. Kept banging me knees and toes. A new York City hotel in Hoboken that is truly overpriced and not particularly convenient. Not much I can say! I intend to stay away.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, September 3, 2013
Hello Valued Guest,

Thank you for sharing your recent experience at W Hoboken! I am greatly disappointed to learn that the size and condition of your guestroom failed to meet your expectations. Cleanliness is of the utmost importance to us and I can assure you that this is not the norm here at the W Hoboken. Should your travels bring you back to W Hoboken in the future, I invite you to explore our Cool Corner and Fantastic Suite guestrooms which offer additional square footage and are highly requested by our frequent guests. Thank you again for your valuable feedback! -Pedro D, General Manager
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Wayne, Pennsylvania
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 10, 2013

What can I say- beautiful, well-appointed room equipped with all the amenities and a lovely NY skyline view.

The bed was soooo comfortable and we just loved the vibe of this hotel- our only regret was that it was only a one night stay.

Great location next to the pier walk and restaurants are nearby- would highly recommend this property!

Room Tip: Choose a room with a view
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 30, 2013
Hello Valued Guest,

Thanks for sharing on Trip Advisor! I’m delighted to hear you enjoyed your visit to W Hoboken! Our aim is to always provide a true WOW experience for all of our guests and I’m glad that you enjoyed your accommodations and were able to take advantage of all the various dining and entertainment options the city of Hoboken has to offer. We look forward to your next stay with us at W Hoboken! -Pedro D, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dnpinva
Top Contributor
200 reviews 200 reviews
90 hotel reviews
Reviews in 88 cities Reviews in 88 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed August 10, 2013

We love this place. This was our second time back. This last time, we were not upgraded upon arrival to a room facing the NYC skyline and quickly realized that was a huge draw. The Hoboken views are not very appealing. We upgraded our room and were delighted. The view is just spectacular, and the swivel couch in the recessed window is so comfortable and relaxing. It's just a great place to drink some wine and spend some time with your loved one. Staff is very professional. Any small problems were fixed very quickly.

However, I'd say this latest stay was not as perfect as our previous stay. We got a drink from the Living Room bar. Drinks (mojitos) were not very tasty, and the bartender was not very friendly. However, it is a beautiful and functional space.

Shower was superb! But it could've been cleaned a little better. We saw some discoloration and a couple hairs upon entering. Bathroom overall though is more than adequate, and the rooms overall are kept up very well and smell great. TV is terrific with a great channel selection. Ipod connection is handy. Wifi is available for a fee. Bed is extremely comfortable. Acura experience is convenient.

I would still recommend this hotel very highly, and it is a good alternative to staying in NYC. Hoboken has good restaurants to explore and great organic supermarkets.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 30, 2013
Hello Valued Guest,

Thank you for sharing your recent W Hoboken experience on Trip Advisor. Guest satisfaction is very important to us so thank you for sharing both your positive feedback as well as areas for your improvement. This is greatly appreciated as we are always looking to improve upon our guests’ experiences. Again, many thanks for sharing and we look forward to continuing to welcome you back to W Hoboken time and time again! -Pedro D, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2013

did not sleep due to repeat noise from HVAC unit.the reception advised that manager will call to discuss..'RINA' called -she was not helpfull .
first said she would refund if my stay was not prepaid.
then said because i prepaid through a 'third party' (travel site) i am not entitled to anything.
then offered 'points' to cover breakfast on my next stay..well i am not a member of this hotel network..

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPedroDias, General Manager at W Hoboken, responded to this review, August 12, 2013
Hello Valued Guest,

Thank you for taking the time to share your valuable feedback with the Trip Advisor community. It was very unfortunate to learn of the challenges you encountered after your departure. At W Hoboken, it is always our goal to provide our guests with a truly memorable experience, and I am sorry we missed impressing you. We always encourage our guests to bring any issues to our attention during their visit, to allow our team the opportunity to immediately address any concerns. Guest satisfaction is very important to us here at W Hoboken and I sincerely thank you for contacting us about your stay. Should you wish to share additional details about your experience, do not hesitate to contact me directly at GMPedro.Dias@whotels.com -Pedro D, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Hoboken

Address: 225 River Street, Hoboken, NJ 07030
Phone Number:
Location: United States > New Jersey > Hoboken
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Hoboken
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Hoboken 4*
Number of rooms: 225
Official Description (provided by the hotel):
The W Hoboken Hotel awaits, where you'll do it your way in our 225 rooms, with celebrated comforts such as the signature W bed, state-of-the-art entertainment, fully wired technology and more. ... more   less 
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Also Known As:
w Hoboken Hotel Hoboken
w Hotels Hoboken
w Hotel Hoboken

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