Pros: Upgraded without even making a request on arrival to a larger room. Had reserved the King City skyline view, but this room was the larger Splendid room and had a very cool blue circular swivel chair at the corner window with incredible Manhattan skyline and river views.
Staff was very nice, friendly and accommodating.
Beautiful room...Cool hotel.
Cons: Parking charge is substantial and one should really be informed prior to (even though it's not too unexpected...)
Room service seemed to have trouble with basic order, didn't arrive hot (after explicitly requesting it come hot), then came piecemeal causing temp problem again. They comped it, which was fair...
Tub filled to ankle deep water immediately upon showering (yuck) and didn't reduce, even after an hour. Since it was last day and just prior to check out, I addressed it then, but although Allison at the front desk was very sweet and professional, it didn't change the annoyance of the situation, especially since I was there trying to get a break from my hurricane home environment...
Overall, lovely hotel, very nice restaurant (with fairly inexperienced bartender though, only very basic skills). Nice lounges and beautiful spot. Good location. I would return...
- Official Description (provided by the hotel):
- The W Hoboken Hotel awaits, where you'll do it your way in our 225 rooms, with celebrated comforts such as the signature W bed, state-of-the-art entertainment, fully wired technology and more. ... more less
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- Also Known As:
- w Hoboken Hotel Hoboken
- w Hotels Hoboken
- w Hotel Hoboken