I used this property just to change planes, I flew in late on a Thursday from London and was flying down to Atlanta early the following morning.
Often tied and irritable after a long flight (and US immigration and Customs), I usually want somewhere nice to rest.
I did not know the area or property, I did want somewhere nice and relaxing after the flight and a long week at work.
The property was delightful, reception fast and efficient, more importantly it was very friendly and helpful.
The ambiance of reception and the lobby was more upscale rather than trendy which I welcomed as some W hotels can try a little too hard to be trendy. So the relaxed , soft and clean tones of the entrance were great.
The room was wonderful and the view this property presents over Manhattan is wonderful. As a gadget person I loved the large rotating chair which was also a fabulous surprise.
The bathroom features all seemed new and certainly I was grateful of the powerful shower at 4 am the following morning.
The property is by the river and I quickly went down to take photos from the walkway which runs along the river.
My early wake up call came on time as did the follow up and getting check-out a car was ready to take me to the airport for my flight down to Atlanta. All of this had been volunteered and arranged at reception with the most minimum of effort on my part.
I hope to get back to this property as would very much like to spend some more time exploring, it also provides an excellent alternative to the Manhattan properties.
Well done!, I hope the area and property are all back to normal after Sandy.
Suggest a high floor and one with views. The rotating chair is also very cool!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for posting on Trip Advisor! I’m delighted the brief time you spent with us in between London and Atlanta was to your utmost satisfaction. Customer care is one of our top priorities at W Hoboken and I’m so glad to hear you enjoyed the property as well as the view of New York City from the comfort of your guest room. We certainly look forward to your next visit to W Hoboken! – Anna M., General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.