This is a long over post. In July, my family and I moved from Manhattan to Hoboken. It was an incredibly long, tiring, frustrating day. We finally got the moving truck completely unloaded at 7:45PM. However, nothing was in it's place none of the beds were assembled, and little if anything was in it final location. Luckily, I had made a reservation for us to stay at the W Hoboken that night (a Friday). We arrived at about 8:00PM. I wish I had a camera so that you could see what we looked like. I was a sweaty, smelly, dirty mess. My wife was as well, and my 2.5 year old daughter was 'losing it'. When we walked in the lobby we got looks from a lot of people, like 'why are they here'. Maybe it was the way I looked or smelled, maybe it was that my daughter was starving and eating a chicken tender with her fingers as we stood at the check in counter, I don't know. All we wanted was our room key so we could get showered and go to bed.
When we got to the check in desk, we were greeted by a very pleasant young lady who was nothing but kind. We made small talk and I explained our situation and she responded with a sweet, 'welcome to Hoboken'. I wish I could recall her name. It was at about this same time that Marc Adraz (Mgr) approached me from behind that desk and offered his hand and said, 'welcome to Hoboken' as well. At this time they told me it would be just a minute or two on the room. Not knowing what was happening and having a starving 2.5 yr old my wife started asking me, 'what's going on?' To which I could only say, 'I don't know'. A few minutes later, Marc returned and said 'follow me'. He walked us to the elevator, and escorted us to the 17th floor (I think), and opened that door to the most amazing suite I have ever seen, again saying, 'welcome to Hoboken'. You have no idea how great it felt getting to unwind for a few hours, shower, and relax in comfort after the day we had. I want to thank all of the staff at the W for the hospitality that night and for making our stay memorable. The only negative about the entire stay is that we checked-in at 8:00PM and I was gone and back at the new house at 7:00AM the next morning. Wish I had more time to enjoy the experience.