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“Worst service ever!!!!!!!!!!” 1 of 5 stars
Review of Stephens chalet

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Stephens chalet
Diamond bridge ave, Hawthorne, NJ
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Ranked #25 of 46 Restaurants in Hawthorne
Cuisines: Italian, International
Restaurant details
Wanaque, New Jersey
Senior Contributor
30 reviews 30 reviews
26 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Worst service ever!!!!!!!!!!”
1 of 5 stars Reviewed August 31, 2013

We were a party of 10 and the only people in the restaurant on a Thursday night. It took 2 hours 2 get served. Ow of us even went into the kitchen to see if anyone was there! When we finally got the god it was good, but we were also famished at this point. I will ever go back there.

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Visitor rating
    1
    2
    0
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wallkill, NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Enjoyable”
4 of 5 stars Reviewed June 23, 2013

Our friends in NJ told us about Stephens and how much they liked it so we met them there on Friday night for a delicious meal. It's a BYO restaurant so we brought our own wine.

We had the early bird specials..........they were all very good and you can't beat the price! Also, the waitress was very nice.

We will be back!

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fair Lawn, New Jersey
Top Contributor
52 reviews 52 reviews
31 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
“Meal was ok service lousy”
2 of 5 stars Reviewed March 26, 2013

we had a party of 10 so we requested a round table. all good. we had a place to be at 8pm so we were all there at 5:15..
NOTE: we were the only ones there till 7 pm....This was a Saturday night.... After ordering it took 30 minutes for the server to let us know that they had only one of a special that 3 people requested...
Anyway we finally all got served and ate.. food not bad, but the service was so poor that it took away from the meal..
BTW we did not have time for coffee and dessert ............and we left at 7:45 ....maybe I would try a party of 2.. oh probably not...

  • Visited March 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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