We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable” 3 of 5 stars
Review of Holiday Inn Hasbrouck Heights

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn Hasbrouck Heights to your Saves list
Holiday Inn Hasbrouck Heights
3.0 of 5 Hotel   |   283 Route 17 South, Hasbrouck Heights, NJ 07604   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
norwood
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Comfortable”
3 of 5 stars Reviewed May 5, 2013

I gave this place 3 stars basically for everything minus the bathroom. The staff was friendly, room was clean,bed comfortable. The bathroom. The shower head was low. I'm 5'9 and it was at my neck and the water drained slow to barely at all until you removed the broken push down drain. There was a huge reunion or something going. When coming back from dinner we had to navigate thru all the people and presents,prizes that were lining the hallway. I will coming back to the area often the rest of the year and will most likely stay hear again because for the most part it was nice and the staff was nice.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review, May 6, 2013
Thank you for choosing to stay at our Holiday Inn and writing a review about your visit. We always appreciate your feed back. We are glad to hear you were comfortable with your stay. I'm sorry to hear of the inconvenience with the shower drain, but you can be assured it will be taken care of. We host many different events at our property and we try our best to keep these groups together as not to disrupt our other guest, such as the reunion you had mentioned. I am glad that you enjoyed your visit and will that you will return. Please feel free to stop by my office and say hello.

Best wishes and we look forward to seeing you on your next visit to town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

254 reviews from our community

Traveler rating
    108
    101
    30
    10
    5
See reviews for
59
77
11
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Henrico, Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 25, 2013

This hotel was chosen based on Trip Advisor reviews and proximity to relatives in NJ/NY. The room was clean, the bed comfortable and the bathroom was superior to other moderately priced hotels we have stayed in. The front desk personnel were friendly and professional. We had a pretty good buffet breakfast ($30 for two including a tip). The waiters were very attentive on Monday morning. We stayed for two nights. The charge for Sunday night was more than Saturday night (about $20). On Saturday night we observed a sign posted on the elevator which reported that the water would be shut off between 9:00 AM and 6:00 PM. We were surprised that the front desk personnel did not inform us of the rate change and the lack of water after 9:00 AM on Monday morning. Nonetheless we plan on using this hotel in the future.

Room Tip: This hotel has a Comedy Club (BANANAS). Beware of parking and crowd/noise issues (if staying on the...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review, April 26, 2013
Thank you for your review and staying with us at the Holiday Inn Hasbrouck Heights. We appreciate your comments about our friendly service, clean rooms and comfortable bedding.
I'm sorry our staff failed to inform you of the rate changes during your stay and the maintenance
repair on the water system on Monday. I hope this didn't inconvenence you. We did notify all our guest of the water repair by notices in rooms and in the elevators. I'm glad we met your expectation and that you will return. We welcome the opportunity to serve you again and forward
to seeing you again. Best wishes.

Charlie Paduch, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranston, Rhode Island
1 review
5 of 5 stars Reviewed April 23, 2013

My family and I have stayed here at least 12 nights in the past 4 months closing up my Dad's place in NJ. The hotel is nice, the restaurant & bar are good, and all the staff are EXCEPTIONAL! No matter what time of day & night we arrived, we always received a welcoming reception. Continuing, on our first stay there, we arrived about 5 minutes before the restaurant closed. The staff there was more than accommodating and did not rush us even though it clearly was closing time! How nice after a stressful drive!

Speaking of the drive, that is our only complaint! Coming from the smallest state in the Union (RI) and driving to one in the largest, we were traumatized by crossing the GW Bridge! LOL! Damn, NY & NJ drivers are crazy! And here we thought the Mass drivers were bad! Thankfully, the bar at the hotel is open late! We had a couple of cocktails upon arrival. And, while passing the front desk on the way back to our rooms (after cocktails & dinner), the front desk asked if we were better! YUP, we were!

Thankfully, our business in NJ is done, but should we ever need to be in that area again, we will definitely stay at Hasbrouck Heights Holiday Inn!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review, May 8, 2013
Thank you for your review of our Holiday Inn. We appreciate your comments about our hotel and our staff. I'm glad you enjoyed our hotel and restaurant. Especially, after your commute from RI a few cocktails was just what you needed to relax. Thank you and we hope you will come visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portage, Michigan
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 15, 2013

This is a older classic Holiday Inn. It has received regular upgrades so it fresh and well appointed. The age is only evident from the architecture, small stairs to meeting areas requiring add on lifts and such. If you have mobility issues, it is full accessible, but could be a bit of a pain for a conference.

The hotel is surprisingly quiet for being right on the highway and near the Teterboro airport. It is popular with the Biz jet pilots and the restaurant has excellent service. Very attentive. The ambiance is typical fare, they might want to figure out how to make the dining area match the high quality of service.

It has all the amenities you would want. Easy free parking. It is New Jersey so you have to plan on the “Jersey Jug Handle U-Turn” to get to and from the hotel. A GPS would be very helpful. Expect to drive a mile past the property northbound before you can make a U-Turn.

I think what makes this place really a value is the location. If you want to be near the airport, this is the best property. This property is much better then Totowa, which is of similar age, but noisy. If you are looking for something more upscale with the new Euro theme, try the one in Harmon Meadows just a few miles south.

Room Tip: Higher is always better. But it appears all rooms are quiet.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, Manager at Holiday Inn Hasbrouck Heights, responded to this review, April 25, 2013
Bruce, Thank you for staying with us and sharing your review of our hotel. We appreciate your comments and hope that you will stay with us again on your next visit to town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
2 reviews
1 of 5 stars Reviewed April 9, 2013

I do not understand how this hotel is seen as an "outstanding" hotel. This hotel was a disaster to stay at. So much went wrong, a window was being replaced from 8am-11am on the first day of our stay. The workers were loud and inconsiderate, and it was a tiresome annoyance as we were trying to get well needed rest after a long previous day of travel. Sound also travels well here as the next night we were up all night from people running down the hallway screaming, acting like animals. The next day my fiance got stuck inside the elevator, it was extremely scary, and VERY upsetting for both of us. When the hotel staff got him out - they claimed the elevator was "slow". Funny how a "slow" elevator then had an "out of service" sign posted on it for the next two days, with maintenance workers swarmed around it. We were upset that nothing was done to apologize or accommodate us for what happened in the elevator. Telling us it was just "slow" only made us feel stupid when we knew what had happened. We were given a handicapped room, which I'm sure is because we used a third party site to book. Although the hotel rooms were very clean , *some* of the staff were very friendly and the free parking was nice -the cons DEFINITELY outweighed the pros, I would never stay here again, very inconvenient of a place. Wouldn't recommend to anyone.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hasbrouck Heights, responded to this review, April 24, 2013
Dear Brynnycole,

Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the over all issues you had during your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. I have sent you a private message to obtain some additional details regarding your stay. Thank you for staying and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 19, 2013

We stayed in a king suite last weekend as we were seeing our favorite comic at the Bananas Comedy Club. We live about 3 hours away so we thought it was a good idea to make a short overnighter. We were so pleased to have such a nice comfortable room and lovely bathroom. Plenty of very nice towels and extra blanket and pillows in the closet were a nice touch. The assistant manager was very nice and gave us the reduced rate package deal since we were attending the attached Bananas Comedy Club. I will definitely return again when our favorite comedian Bobby Collins pays the club again and bring some of our family along too.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review, March 21, 2013
Thank you for taking the time to comment about our hotel and staff. I'm glad you took advantage of our Bananas Comedy Club Room Package discount. Bobby Colins is a big favorite for many of our guests and I'm glad you enjoy his show. Please feel free to call us to book you room on your next visit to town. Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilson, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2013

One of the better hotels in the area. It's a little outside of NYC but it's convenient for my work sites and close to the Sports Complex. The staff is always very friendly and helpful. I think they have a pretty decent breakfast and their dinners are also pretty good. I almost always stay here for business and look forward to going back.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Meadowlands, General Manager at Holiday Inn Hasbrouck Heights, responded to this review, March 21, 2013
It's always nice to receive a kind review about our hotel and staff serivces. Thank you. I will share your comments with our staff. Upon your return if we can be of further assistance to you please do not hesitate to ask. Best wishes and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Hasbrouck Heights? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hasbrouck Heights

Address: 283 Route 17 South, Hasbrouck Heights, NJ 07604
Phone Number:
Location: United States > New Jersey > Hasbrouck Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hasbrouck Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hasbrouck Heights 3*
Number of rooms: 247
Official Description (provided by the hotel):
Stay at the Holiday Inn of Hasbrouck Heights, New Jersey and we'll show you the best ways to see the vibrant metropolitan area. Our hotel is just minutes from big time sports and entertainment at The Meadowlands featuring the new MetLife Stadium home to the NY Giants, NY Jets, The New Izod Center and Coming Soon the American Dream at the Meadowlands. Enjoy big business and the dynamic nightlife of New York City - Manhattan just 20 minutes from the hotel. You will enjoy our tastefully appointed guest rooms, conference areas, banquet rooms, restaurant, lobby and more! Now available on site, Bananas Comedy Club with show packages every Friday and Saturday. Our facilities offer complimentary high-speed wireless Internet access, 24 hour business center offering complimentary Internet access, Windows, Word, FAX and a copy machine, guest laundry facilities, 24 hour on-site fitness room, seasonal outdoor pool, and concierge service. Plus complimentary shuttle service within a three mile radius of the hotel. All this and the area's most experienced team of service professionals. Our friendly staff wants you to stay with us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Priceline, BookIt.com, TripOnline SA, Travelocity, Hotels.com, Agoda, Odigeo and Tingo so you can book your Holiday Inn Hasbrouck Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hasbrouck Heights Hotel Hasbrouck Heights
Hasbrouck Heights Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Hasbrouck Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.