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“Amazing service and staff!” 5 of 5 stars
Review of Hampton Inn & Suites Newark-Harrison-Riverwalk

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Hampton Inn & Suites Newark-Harrison-Riverwalk
2.5 of 5 Hotel   |   100 Passaic Avenue, Harrison, NJ 07029   |  
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Ranked #1 of 2 Hotels in Harrison
Hillsborough, North Carolina
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
“Amazing service and staff!”
5 of 5 stars Reviewed July 24, 2014

I booked this hotel at random based on availability, shuttle service from the airport & train station, and I was amazed by the service. The front desk staff were fantastic. Christopher made sure that I was checked in quickly and efficiently and he took care of transportation.

Carlos went out of his way to guide me to my car rental return and then dropped me off for dinner. I travel every week, but I never expected the level of service that these guys provided!

When the parking lot was full upon arrival, they found a parking space by moving one of their cars. I was amazed by the care that they took with service!

I will stay here next time I need a hotel close to the Newark airport or train station. You can' go wrong with them!

Room Tip: I had a street facing room and I didn't notice noise. I think you would be fine with any room.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, August 23, 2014
We are glad to know that your enjoyed your stay with us on your recent visit to our property here in Harrison NJ. I am glad to know that Carlos went out of his way to guide you to your car rental return and then dropped you off for dinner. Also glad to know that Christopher made sure that you was checked in quickly and efficiently. Our entire staff is always committed on giving the highest quality of guest service, we are glad to know that you truly enjoyed your stay. We hope to see you once again sooner than later.
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499 reviews from our community

Traveler rating
    275
    167
    34
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See reviews for
198
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Mississauga, Canada
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed last week at the Hamptons Inn, very very good hotel, went with a group, and enjoyed our stay, unlimited breakfast buffet (everyday had a good spread) they even have soup and rice, imagine that.

Pool was used by the kids all part of the day until 11 pm.

We were not restricted in anyway. Had shuttle to the train station to New York and very courteous drivers, jovial and helpful. Good experience with them.
We had the river view - not bad at all.
Hardly 1 km from hotel there is a wearhouse, where we could purchase alcohol, at a good price, we had the stadium close by, food areas close by, the shopping malls (not too far) and our stay was pleasant.
Enjoy.

Room Tip: Take the river view.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, August 23, 2014
Thank you for sharing your review on your visit to our property here in Harrison NJ. You can always count on our staff to give the highest quality of guest service each and everyday. We are all committed on making sure our guest needs are always met, and ready to go above and beyond the call of duty.I am glad that you found our shuttle service of great use to and from your destinantions. We hope next time you are in the area we have the pleasure of hosting you again.
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Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 22, 2014

The Hampton Inn and Suites was close to the Rutgers University (within walking distance), and close to light rail connecting to other transit lines. And it was very quiet.

But the location was not very savory, with the closest stores being gas stations, and about 20 minutes from bars or restaurants.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, October 6, 2014
Thank you for sharing your review with us on your stay here in Harrison NJ. For future stays we can definitely recommend some great bars and restaurants within walking distance. At first I know the area does not look "welcoming", but I can assure you Harrison is a nice, quiet and safe town to be in. We look forward to having you back with us sooner than later, thank you again for taking the time to share your review.
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Littleton, United States
1 review
4 of 5 stars Reviewed July 22, 2014

This hotel was very nice. Good breakfast. Shuttle drivers were awesome. There was a bit of a problem with our reservation and we were put in a room that would not accommodate a rollaway which we needed. The first clerk we spoke to said he couldn't move us to another room until the next day. We eventually spoke with another clerk who moved us immediately. They also billed us twice and it was very time consuming to straighten it out.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, October 6, 2014
It was a pleasure to have had you here with us in Harrison NJ. I want to apologize for any inconvenience you may have experienced during your stay with us. Here at Hampton we work hard to ensure our guest always experience the highest quality of guest service. Next time you are in the area, please contact me. I would love to personally make sure your next stay is an amazing experience. Thank you once again for sharing your review with everyone.
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Montreal, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

I was told that this area was not so secure to do the check in early because the parking lot is not very big this from friend that stayed 2 yrs ago. Well the other parking lot is a lot more secure they have big spot light in the parking area and big spot light when you walk back to the hotel (a short walk) the personnel super great shuttle service no problem and of course the breakfast buffet very good the room was big and clean the beds comfortable. All around a good experience.

Room Tip: room 301 was good close to the stairs and the vending machines
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, October 14, 2014
It was a pleasure to host you and your family on your trip to the Harrison\Newark area. You can always count on our team to make sure all of our guest needs are always met. We work extremely hard to make sure our guest experience the highest qulaity of guest service. Thank you once again for taking the time to share your feedback, we hope to see you soon.
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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

The hotel being on the Riverfront was very peaceful and beautiful. Staff was amazing in every way. A lots of people for breakfast and the women who supplied breakfast kept items full at all times. Great breakfast start your day off. Very close to NJ transit. I would stay again and again!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, October 14, 2014
Thank you for sharing your review with us on your trip to the Harrisn\Newark area. We are glad to know that you truly enjoyed your time with us. Our entire team is committed on making sure all of our guests needs are always met. Thank you for taking the time to share your feedback, we hope to see you soon.
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Whiting, United States
1 review
5 of 5 stars Reviewed July 20, 2014

Christopher at front desk was extremley helpful and efficient.Christopher at front desk was extremley helpful and efficient.Christopher at front desk was extremley helpful and efficient.Christopher at front desk was extremley helpful and efficient.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgar A, Front Office Manager at Hampton Inn & Suites Newark-Harrison-Riverwalk, responded to this review, October 6, 2014
Thank you for sharing your review on your visit to our property here in Harrison NJ. Our enitre team including Christopher work extremely hard to make sure our guest experience the highest quality of guest service. I am glad to know that you enjoyed your stay and look forward to having you back sooner than later.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Newark-Harrison-Riverwalk

Address: 100 Passaic Avenue, Harrison, NJ 07029
Phone Number:
Location: United States > New Jersey > Harrison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Harrison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Newark-Harrison-Riverwalk 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Hampton Inn & Suites Newark-Harrison-Riverwalk is conveniently located just a short drive from Red Bull Arena, MetLife Stadium, Newark Museum, Manhattan and NYC in Harrison, New Jersey. Visit our hotel and enjoy a free hot breakfast, complimentary high-speed internet access, & a clean and fresh Hampton bed®. Whatever the reason for your visit, relax and keep in shape at our fitness center & outdoor pool. Explore many Harrison area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Hampton Inn Newark-Harrison-Riverwalk Hotel Harrison
Hampton Inn Harrison
Harrison Hampton Inn

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