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All 1 Harrison hotels

Hampton Inn & Suites Newark-Harrison-Riverwalk: Traveler Reviews

100 Passaic Avenue, Harrison, NJ 07029
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Ranked #1 of 1 hotels in Harrison
Most recent review
4 of 5 stars Reviewed January 5, 2013
Wizard41 Jerusalem, Israel
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212 reviews from our community

Traveler rating
    110
    74
    17
    3
    8
See reviews for
Families
84
 
Couples
31
 
Solo
9
 
Business
50
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jerusalem, Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Nice hotel”
4 of 5 stars Reviewed January 5, 2013

We stayed 2 nights at the end of September. Price was OK for weekends. Good standard American breakfast. Nice swimming pool. Free WIFI. They have a business center with computers and a printer. It's useful if you need to print something.
The rooms are quite large and comfortable. There's a view to the river. But there was noise from a nearby train. It was a bit disturbing, but not too much. The shuttle from Pen Station to the hotel and back was OK. There was one thing, though, that I did not like about this hotel: we ordered a suite with 2 queen beds and a sofa bed (for 5 people), but when we arrived and wanted to check-in, the receptionist told us that someone extended their stay and that they are oversold, so we cannot have the type of room we ordered. Instead he offered us a suite of the same size but with one king bed and a sofa bed. He even said he'd bring in a single bed on wheels. We were very angry about this, but had no choice but to accept the offer. We got up to the room and saw that it should be OK. Nevertheless, we insisted on a compensation and the receptionist agreed with us about it. So he told us that we'll get one night off of our account. That was fair enough and we agreed. However, in the receipt we received under our door the morning we left there was no sign of the promised night off! That is, we were charged for the full stay (2 nights)! I came down to reception and after some inquiries the receptionist agreed to take one night off, as promised.
So the bottom line is that our stay was OK but the hotel's behavior was not!
If you book a room there, make sure a day or two in advance that the room you order is indeed available!

Room Tip: Take a room that is not facing the train.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Wizard41 about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
56 helpful votes 56 helpful votes
“Could have been good but it was closed and no one told us”
1 of 5 stars Reviewed December 12, 2012

I booked this hotel based on the great reviews it was getting here and was looking forward to my stay. To my surprise though, when we arrived there late on Friday we found the hotel was "temporarily closed". I imagine it was damaged during Hurricane Sandy as it's close to the water but that does not excuse the fact that no one called us from Hampton Inn (or Hilton) to notify us that the hotel we had booked and prepaid was closed. So, here we were, my family and I, stranded in the middle of nowhere at 9:30 at night with no hotel. After a number of expensive internet searches and calls on my cell (roaming in the US from Canada) I was finally able to reach Hilton customer assistance who were able to find me another hotel in the area. Customer assistance was great but even they were not aware that the hotel was closed.
So, as my title says, could have been good but can only give them a terrible rating because they did not contact us to inform us the hotel was closed.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
Ask RLR2201 about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
2 helpful votes 2 helpful votes
“Is this hotel still in operation?”
5 of 5 stars Reviewed December 10, 2012

Hi, Please could someone let me know if this hotel is still in operation. I read all the reviews and have booked to stay here over the new year on a non refundable basis but no one is responding on the published hotel number. It was ideal for our stay and as this is soon I would like it if someone either from management / head office could respond. I keep getting an engaged tone. A message of some sort ( for an anxious traveller ) would be appreciated either on the phone or the website. Thank you.

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
Ask yasmin55 about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Best Hilton Staff”
5 of 5 stars Reviewed December 1, 2012 via mobile

This was my first ever stay at a Hampton Inn, ever, and is the hotel that made me move my loyalty from Marriott to Hilton. The staff at this hotel is the best I have ever dealt with at any Hotel. They offer shuttle service to and from the airport and train station, and also offer shuttle service to and from "work" daily, although that is dependent on distance. The hotel is always spotless and comfortable.

This is one of the few Hampton Inns that has a bar in the lobby. This Hampton Inn gets a lot of long term business travelers, mostly due to the staff in the hotel. The bar allows for unwinding at the end of the day and also socializing. The hotel does invest in a Wednesday Night Manager Reception. It is a great time.

Breakfast every morning was typical Hampton Inn fare. There is an amazing restaurant, Tops Diner, two blocks from the hotel. If the shuttle is available, they will get you to the IronBound district for other meal choices.

Stayed June 2012, traveled on business
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Ask David W about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Wonderful”
5 of 5 stars Reviewed November 5, 2012

A great place to stay. There is a shuttle to the Newark PATCO/PATH station. If you miss the shuttle after midneight, you can take a $10 taxi ride to the Inn. The rooms are clean, large and well appointed. Free Wi-Fi.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask LenSchwartz about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn & Suites Newark-Harrison-Riverwalk

Also Known As:
Hampton Inn Newark-Harrison-Riverwalk Hotel Harrison
Hampton Inn Newark-Harrison-Riverwalk Hotel
Hampton Inn Harrison
Harrison Hampton Inn
Address: 100 Passaic Avenue, Harrison, NJ 07029
Phone Number:
Region: United States > New Jersey > Harrison
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Harrison
Price Range: $$
Official Description (provided by the hotel):
The Hampton Inn & Suites Newark-Harrison-Riverwalk is conveniently located just a short drive from Red Bull Arena, MetLife Stadium, Newark Museum, Manhattan and NYC in Harrison, New Jersey. Visit our hotel and enjoy a free hot breakfast, complimentary high-speed internet access, & a clean and fresh Hampton bed®. Whatever the reason for your visit, relax and keep in shape at our fitness center & outdoor pool. Explore many Harrison area attractions just steps from our centrally located hotel. ... more   less 
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