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Hampton Inn & Suites Newark-Harrison-Riverwalk: Traveler Reviews

100 Passaic Avenue, Harrison, NJ 07029
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Hampton Inn & Suites Newark-Harrison-Riverwalk
Ranked #1 of 1 hotels in Harrison
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199 reviews from our community

Traveler rating
    104
    69
    16
    3
    7
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Families
81
 
Couples
29
 
Solo
8
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Amazing Experience even with hurricane sandy.”
5 of 5 stars Reviewed November 3, 2012

We had a 2 day stay which turned out to be a 3-4 day stay because of hurricane sandy. Initially I was disappointed with the hotel charging 10 USD for each call made, and my hotel bill turned out to be 70 dollars extra. However, the friendly hotel staff managed to help me reduce it to 30 dollars.

When the storm hit, the place lost power, and the lobby was flooded. However the staff were golden. Amazing staff and service. If there was another hurricane that hit, god forbid, I will want to stay here again. They gave out free food, free water ( lots of variety of food like donuts, coffee) and tried their best to help us look for another location to stay. In addition, they did not charge for the extra days even though technically we werent supposed to be there after more than 2 days. They did not drive us away as well because they understood that it was almost close to impossible to find another place to stay after the hurricane. They even sent us to our next hotel using their hotel shuttle even though gas was running low for all of the hotels.

Special thanks to the staff for making this nightmare of a hurricane a tolerable experience.
I would recommend people to go back there because it was a amazing place with great facillities, good location ( broad street in newark) and amazing amazing staff. This place might not reopen so soon so I would recommend you to double check to see if it's open before making reservations.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sizhao about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrid”
1 of 5 stars Reviewed October 20, 2012

Completely messed up our reservations despite requesting adjoining rooms for kids upon original reservation and calling to Confirm request two times and now we are stuck in separate rooms dealing with the kids. I am sitting in the bathroom while they sleep because of the mess up of the reservation. The perfumed smells in the room causing my husband an asthma attack and my child to get a headache. Horrible customer service m

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask SjrDc about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta ga
Top Contributor
72 reviews 72 reviews
69 hotel reviews
Reviews in 52 cities Reviews in 52 cities
102 helpful votes 102 helpful votes
“Nice Hotel, Great Staff, Convenient but So-So Location”
4 of 5 stars Reviewed October 14, 2012

Second visit to the Hampton Inn Harrison Riverwalk, and it is just as nice as I remember it being a few years ago. The hotel itself is extremely nice. The halls are larger than standard Hamptons, the Lobby is nice, the AM Breakfast is great. The rooms are nice, large, and comfortable.

The staff at this hotel is one of the best I have found at any Hampton Inn I have been to. They are so nice, efficient, and helpful, even with a lobby full of people. I can't say enough about the front desk guys. Thanks for your professional friendly service.

I found the shuttle service to be convenient to the airport and the train station. I rarely had to wait more than 20 minutes for the shuttle. If the hotel wanted to really improve service, I would seriously consider a second shuttle running because 1 just seems to not be able to keep up wit the amount of people wanting to use it. And if you miss it, then you do end up waiting.

The neighborhood is ok. I walked across the street to dunkin donuts for coffee, and up to the Tops Diner for Lunch and DInner. I did not feel unsafe, but I will say locals did tell me they would not recommend venturing too far out in the evening if I was walking. I took their advise.

The gym at the hotel is larger than alot of Hamptons. More cardio equipment, but not that much as far as weights go. But adequate.

Only reason I didnt give the hotel a perfect 5 was the neighborhood, and they need another shuttle. Everything else is Great. Staff, Hotel, and Price. I would not hesitate to stay again.

Room Tip: Tops Diner, and the Spanish Pavillion are walking distance Great places to Eat.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask taprennoc about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Great Hotel, Not Awesome Location”
3 of 5 stars Reviewed October 10, 2012 via mobile

My husband and I stayed here for 4 days in October for our New York vacation. While the train to NYC was very quick and convenient, the shuttle from the hotel to the station was spotty. We ended up taking cabs most if the time (about $10 each ride). Add that into the $5 train ride each way when determining your savings as opposed to staying in the city.

That being said, the staff was delightful, the room clean, and the river was beautiful to read beside.

Try Tops diner if you go there. It's about two blocks away, and their desserts are amazing!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask BritneyMA about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Would definitely stay here again!”
4 of 5 stars Reviewed October 8, 2012

As other reviewers mentioned, the hotel is very clean and the people were very friendly and helpful. Loved the frig in the room for storing food as we traveled with children. Free parking was also great! The pool looked really nice but we didn't have time to swim. We were given maps of NYC in the lobby by a staff member and he even gave us some valuable travel tips which we were most grateful for. Breakfast was good. Everyday there was a different selection of eggs as well as oatmeal, waffles (you make yourself), assortment of breads, cereal, fruit yogurt. We also checked out the Tops Diner down the street and it was fantastic! A must visit!

The hotel offered a free shuttle from the hotel to Penn Station (and the airport) and back. My only complaint was that even though the hotel had 3 shuttles, they were only running 1 the entire 3 days that we were there. It made for a long wait a couple of times and we even called a cab once (costing us $15). This is the only reason why I gave 4 stars instead of 5. I would definitely visit again.

Room Tip: Even numbers face the river. We were not bothered by the sound of the trains at all.
See more room tips
Stayed October 2012, traveled with family
Was this review helpful? Yes 2
Ask DianeS254 about Hampton Inn & Suites Newark-Harrison-Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn & Suites Newark-Harrison-Riverwalk

Also Known As:
Hampton Inn Newark-Harrison-Riverwalk Hotel
Hampton Inn Newark-Harrison-Riverwalk Hotel Harrison
Hampton Inn Harrison
Harrison Hampton Inn
Address: 100 Passaic Avenue, Harrison, NJ 07029
Phone Number:
Region: United States > New Jersey > Harrison
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Harrison
Price Range: $$
Official Description (provided by the hotel):
The Hampton Inn & Suites Newark-Harrison-Riverwalk is conveniently located just a short drive from Red Bull Arena, MetLife Stadium, Newark Museum, Manhattan and NYC in Harrison, New Jersey. Visit our hotel and enjoy a free hot breakfast, complimentary high-speed internet access, & a clean and fresh Hampton bed®. Whatever the reason for your visit, relax and keep in shape at our fitness center & outdoor pool. Explore many Harrison area attractions just steps from our centrally located hotel. ... more   less 
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