As a professional event planner, I have utilized this resort for a corporate event back in 2008 and I liked it very much. When I found out that my dear friend was getting married there I was thrilled. The rooms are the same but the new tempurpedic mattresses were a welcome surprise. They do a great job of keeping the rooms very clean. I find the rooms to be very dark though. Lots of dark paint and wallpaper which are in need of better and brighter lighting. The shades on the window are either open or closed. There is no sheer curtain to let in light. Since we were on the second floor just behind the lobby, people driving out of the parking lot could look right in so we had to keep the shade shut at all times. The pool area is lovely but there are too many kids for my liking but being that it is a "FAMILY" resort, I can't really complain. The wedding was held in the Saratoga room which has aged a bit since my last visit. There are some cracks on the window frames and for some reason there was absolutely no heat on in the room. Everyone complained for the first hour. Finally I went and sought out the Banquet Manager and he fixed the problem immediately. The bedding was clean and fresh. I slept like a baby in that fabulous bed. We had brunch in the Rotunda room which was nice but they only had one person cooking eggs and one cooking pancakes so by the time you got your eggs and waited in line for the pancakes, the eggs were cold. Also on the hot buffet stations, the covers are not sliding so you have to pull the entire thing off and try to find a place to set it down so you can serve yourself. It was difficult to navigate but it looked pretty. I loved the small touches like serving yogurt parfaits in canning jars and having milk in mini milk bottles with paper straws was so adorable. Very nice food and presentation.
- Official Description (provided by the hotel):
- Experience Grand Cascades Lodge, the NY metro area’s newest and most luxurious resort hotel. Ideally situated in the scenic mountains of northwestern New Jersey and just 47 miles from Manhattan, this elegant retreat offers spacious designer guest rooms with fireplace and balconies. World-class amenities include a distinctive Biosphere tropical pool complex, the luxurious Reflections Spa, seven award-winning golf courses, an 18-hole grass putting course, and 4-star Restaurant Latour with its 54,000 bottle Wine Cellar. ... more less
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- Also Known As:
- Grand Cascades Hotel Hamburg
- Hotel Grand Cascades