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“Perfect Resort Getaway for Special Events, Golf Excursions and Spa Weekends!” 5 of 5 stars
Review of Grand Cascades Lodge

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Grand Cascades Lodge
3 Wild Turkey Way, Hamburg, NJ 07419   |  
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Ranked #1 of 1 Hotels in Hamburg
Philadelphia, Pennsylvania
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
“Perfect Resort Getaway for Special Events, Golf Excursions and Spa Weekends!”
5 of 5 stars Reviewed September 24, 2013

This was my second stay at Grand Cascades. Each time as part of a business conference. Unfortunately I did not get to experience all that the resort has to offer in my short visits but what I saw was fantastic.

First, the rooms are beautiful and immaculate. Some reviews mention the rooms being run down but I did not have that experience. The room décor is very rich, warm and inviting. I was in a "Spring Brook Vista Suite" this time with full kitchen, washer/dryer, living area with couch, armchair, fireplace, flatscreen TV and kitchen table. The balconies contain a big table and cushioned chairs. The bedroom contain another mounted TV, a huge king bed with very comfortable foam mattress and robes. There is an enormous bathroom with both standing stall shower and tub. Everything from the cups and glasses, fridge, pillows, carpeting, lamps, etc...were spotless and clean. I have also stayed at Minerals Spa and Resort and definitely feel that Grand Cascades rooms are far superior.

During my first stay I was given an over-sized suite on a higher floor. I was nervous walking to my room this time as it was below the lobby floor and thought I would not have the same view but I still had a gorgeous view of the mountains and sunset (room 118). The only differences I noticed between both sized rooms were obviously the general square footage and the fact that the larger suite contained a breakfast bar with chairs, loveseat instead of armchair, a TV and soaking Jacuzzi tub in the bathroom and fireplace on the balcony.

The property is a bit difficult to navigate but I think that is due to the geography/location of the resort. Perhaps things could be better labeled. They do give you a map. The wine cellar is huge and not to be missed. I was very impressed with their event mass produced food. The formal banquet dinner was absolutely delicious. Perfectly cooked filet paired with 2 giant shrimp, potatoes and veg.

The grounds are beautiful. They do an excellent job at providing lots of outside patio, deck and other lounge areas with comfy chairs, fire pits, etc...The spa looks relaxing, the infinity pool is beautiful as is their indoor pool area. Unfortunately I did not have time to enjoy the spa or golf. Free valet or self-park is available.

They should really put coffee in the lobby. There is coffee but you have to go pretty far in the opposite direction which is annoying if you want to grab a coffee when checking out.

Service at check in and at the bars/restaurants was courteous and prompt.

I strongly recommend this hotel as a weekend getaway.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, October 8, 2013
Dear Happy Newlywed,

Thank you very much for visiting and for sharing your experience here on tripadvisor. We greatly appreciate it! We are delighted that you enjoyed your time spent here, our accommodations, conference services, and spectacular views. We offer a great blend of work and play here for our corporate travelers and are looking forward to your next relaxing stay. We appreciate your suggestion about the availability of coffee in our lobby, and this is something that is being looked at for an upcoming renovation. Stay tuned!

Thanks again for posting and hope you have a great day!
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587 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
NY
Top Contributor
84 reviews 84 reviews
70 hotel reviews
Reviews in 64 cities Reviews in 64 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed September 20, 2013

Spent 2 nights at this fantastic resort while on a golf trip with friends. Check in was easy, I self parked the car in the garage and arrived in a room with 2 queen beds. Room was a good size for 2 guys and had all the standard amenities although it lacked a balcony. Ate in the Crystal Tavern for dinner and it was very good, also ate in the Ballyowin clubhouse for lunch which was also excellent.

Access to golf was excellent. You can walk to 2 of the courses and drive or take a shuttle to the rest. Wild Turkey was the favorite for its views and playability. Ballyowin was also a very interesting and fun course. The Crystal Springs course while amazing to look at was very difficult to play. The putting course next to the hotel was out of this world and should not be missed if you are a true golfer.

This resort is a great setup for a golf trip and we will definitely be back in the future.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 29, 2013
Dear Raincheck10,

Thanks for visiting Grand Cascades and taking the time to post your review of our lodge and amenities. We appreciate that! Golf has been one of the cornerstones of Crystal Springs since the beginning, and we couldn't be more proud of the exceptional quality and variety of courses that are immediately available to our guests and visitors. Wild Turkey is always a fan favorite for stunning views and friendly playability without being "easy". In fact, the course was architected by Roger Rulewich, who also designed our premier course, Ballyowen, and our newest 9, Cascades.

The much more challenging Crystal Springs can be a lot of fun for the prepared golfer, and likewise offers some truly memorable views of our area. Also, whether a father and son tandem teaching and learning the game or a foursome of seasoned veterans competing for bragging rights, our 18 hole natural grass "mini" putting course, available to all overnight guests, is a great amenity we are happy to offer. For many who visit and have never played golf before, it is their first opportunity to step on a true golf green. We think that's cool!

We are happy that the premium room with 2 queens was the right fit for you and your friends, and if you visit us again without the guys, we recommend trying one of our suites. You won't be disappointed.

Thanks again for sharing, and we look forward to your next visit to Grand Cascades.
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New York City, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2013

Putting the 7 golf courses aside, the hotel and restaurants are spectacular. Rooms are full sized with complete kitchens, gas stove and full frig. The outdoor patio also had a gas fireplace! The spa kept the other one occupied while I enjoyed "Wild Turkey", the more forgiving course. The crystal tavern was perfect for a drink and dinner after a round. We will be back!

Room Tip: Even numbered room, on the 5th floor. Room 508, 506 or 518.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 29, 2013
Dear MJP25,

Thank you for choosing Grand Cascades for your recent getaway and for sharing your generous compliments with our future guests. We sincerely appreciate it! One of the great things about staying in our suites, as you pointed out, is that you can really make yourself at home, courtesy of the suite's many thoughtful appointments, especially in the kitchen. To be able to relax in your room as much as while at any of our golf courses, spas, or restaurants, is important to us, and we are happy that you found that to be the case in your fireplace balcony suite. For couples visiting our resort, Wild Turkey golf course and Reflections Spa provide a great option of one or the other or both--next time make it a two-some followed by a couples massage! We are also glad that you enjoyed your dining experiences during your stay.

We hope that you will stay with us again soon and look forward to your next visit to our lodge. Thank you again for writing!
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Succasunna, New Jersey
Top Contributor
190 reviews 190 reviews
24 hotel reviews
Reviews in 71 cities Reviews in 71 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed here last night after a wedding and our room and service was very good. This is a great location for a wedding. The ceremony was held outside in their garden that backed up to a babbling pond with tall grasses that framed the valley and high hills in the distance.

The cocktail reception was held in a covered outside deck that was large and could handle a large crowd. The cocktail hour food was very good.

The room for the actual dinner was very large and had great sound acoustics. The room is nicely furnished and the wedding planner did a great job with decorations and flowers.

My only suggestion would be for the hotel to have a coffee service in the main lobby in the morning. I had to walk about a 1/4 to the banquet area to get a cup of coffee.

This is also a very popular golf resort.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 29, 2013
Dear fnct,

Thank you for staying at Grand Cascades Lodge and for sharing your comments with other travelers; we truly appreciate it! In fact, many of our guests who visit on the weekend this time of year are here to share in a special occassion, and we are proud to be the chosen venue for dozens of couples each year as they tie the knot and start their new lives together. Enhancing the celebration are our dedicated team of hotel and banquet staff, unique amenities, the natural beauty of our surrounding area and of course, the opportunity to celebrate overnight with family and friends. We are glad that you found your service and accommodations to be exceptional throughout your stay. Regarding your suggestion about coffee being more available in the lobby, we agree with you, and, this is something that we are currently planning as part of an upcoming rennovation to the hotel. Currently, we offer complimentary coffee right in the lobby on weekends between 6am and 8am.

Again we thank you for visiting and for your post, and we hope that you will be a guest at Grand Cascades Lodge again soon.
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2013

Didn't really have time to enjoy the great looking amenities here, as we were in latish and had to be out early.

The staff that we did encounter were friendly and courteous - the room was very well equipped with all of the amenities you would expect. The sofa bed was exceptionally uncomfortable for an adult - a child's weight may not prove such a problem but for a full grown adult it was an inadequate support.

We ate in the Tavern, the more family friendly restaurant on property - Kobe Burger $19.00 - quite good but hard to justify $19.00. The kids menu unfortunately falls into the norm with the usual kids fare - macaroni cheese, hot dogs and cheese burger - our sons with everything burger came with nothing! The service in the Tavern was slow and the server seemed somewhat challenged to communicate clearly - all in all, over priced and of poor quality - we had a much better meal in the family diner on the way home the next day for half the price. Not sure that with expense comes quality - often, as in this case the price of the menu does not indicate the quality of the food. Resorts like this really need to invest in a healthy kid friendly menu, the smoothies on the menu we full of sugar and the chocolate and banana has to be a joke - where is healthy fruit based smoothie or fresh vegetables. the In hindsight - we should have eaten somewhere else. All a little pretentious.

Room Tip: Eat somewhere else!
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 16, 2013
Dear Bernie,

Thank you for choosing Grand Cascades Lodge as the destination for your recent stay with your family, and for sharing your experience. We are very glad that your stay was pleasant and our staff made you feel welcomed. Hopefully, you will have more time to enjoy the wide variety of amenities and activities during your next visit, which include amazing pools, golf, kids activities, outdoor adventures, and exciting special events.

Thank you also for providing insights regarding the restaurant kids menu, service, quality, and pricing. I will share these with our restaurant managers and Food & Beverage Director, and I apologize that the lackluster service you received was not consistent with the outstanding service for which we are known. Our chef's utilize the freshest and most high quality ingredients when creating and preparing our restaurant menus, but this should most definitely include our young diners as well. You make a great suggestion in your post, which I will also share with our F&B management team.

We hope that you will choose Grand Cascades Lodge again soon, and we look forward to the opportunity to serve you and your family once again.

Thanks for visiting us and for your post!
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New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

We had the pleasure of my daughter getting married at Black Bear, this past week end. My husband and I stayed the week end at Grand Cascades, along with our daughter and numerous other guests. I cannot say enough about how wonderful you are treated by everyone at this resort. Nothing is a bother to them, they are there to help in any way.
The rooms are amazing, when I walked into our room I thought that we had the wrong room. I have never stayed in a more warm and beautiful suite. The Kitchen had everything you needed from a full size Refrigerator to a dishwasher.The cabinets were stocked with wine glasses as well as a corkscrew, plates, silverware. Coffee pot with coffee and creamers. The living room had a gas Fireplace, that started with a switch on the wall. Off of the living room was a beautiful deck with large table and 4 chairs. The bedroom had a door off of the bedroom to the huge bathroom. The tub was huge with jets and the shower was also a very good size.
The grounds are amazing, infinity pool as well as a pool with a slide, a tikki bar near the pool for drinks and food. The other pool was inside, beautiful as well and also another pool outside.
At night we had a glass of wine outside near one of the firepits and there is also a few fireplaces. There was a place near the firepits that you could lay down, it was a very large lounge chair. The sunset was unbelievable. It was a Perfect way to spend with family and friends for my daughter and son in laws Wedding. We hope to be back in the near future to this Magical place in New Jersey. We all felt like we were in a beautiful destination. You cannot help but relax at this beautiful Resort. Because my brother loved this place so much he is going away there this wk end for his 27th Wedding Anniversary, he told us he has been to many places and this by far has been the best by far. We thank you all from the bottom of our hearts for making this the best wedding we could ever ask for. Also the food was amazing!!!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 16, 2013
Dear NewJerseyJeter,

A wedding is truly one of the most special occassions that a family can share at our resort, and we are honored and elated to have helped make this a memorable weekend for your daughter and your family! On behalf of our staff, thank you for your warm and generous compliments, which truly mean a great deal to us. We are passionately focused on providing a great guest experience, and we are very happy that your friends and family were treated to luxury but also had fun at the celebration and exploring our amenities.

It is our hope that your daughter's wedding weekend will be one of many wonderful trips to Grand Cascades Lodge, and we look forward to seeing you again.

Thank you for posting!
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Sussex, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

This place is great. Multiple locations to swim, dine, drink and just flat out chill. It can get a little costly but it's worth it. Te service staff is friendly drinks are good and food is pleasant. Great location on the foot of Mt. Creek for winter and summer activities. Great local wineries with in a close radius. Last but not least golf out the ying yang!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent S, Front Office Manager at Grand Cascades Lodge, responded to this review, September 15, 2013
Dear Brian,

Thank you for visiting Grand Cascades, and we are delighted to read that you had a great experience here enjoying our wide variety of amenities and golf. We pride ourselves on being able to provide couples, families, and corporate travelers a fun, warm and luxurious stay from beginning to end, and we are focused on exceptional service, dining and golf. Although your stay may have been brief, we are glad that you packed a lot into a short time.

Thanks much for sharing your post, and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Cascades Lodge

Address: 3 Wild Turkey Way, Hamburg, NJ 07419
Phone Number:
Location: United States > New Jersey > Hamburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hamburg
Price Range (Based on Average Rates): $$$$
Number of rooms: 250
Official Description (provided by the hotel):
Experience Grand Cascades Lodge, the NY metro area’s newest and most luxurious resort hotel. Ideally situated in the scenic mountains of northwestern New Jersey and just 47 miles from Manhattan, this elegant retreat offers spacious designer guest rooms with fireplace and balconies. World-class amenities include a distinctive Biosphere tropical pool complex, the luxurious Reflections Spa, seven award-winning golf courses, an 18-hole grass putting course, and 4-star Restaurant Latour with its 54,000 bottle Wine Cellar. ... more   less 
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Also Known As:
Grand Cascades Hotel Hamburg
Hotel Grand Cascades

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