This is a decent hotel located at the junction of Hwy. 33 and Rte. 537 not far from downtown Freehold, NJ. The hotel is situated very close to the Freehold Raceway Mall but just south of it across Highway 33. Overall, the appearance, both in and out, is not much different from that of several other hotels in the Radisson chain as well as that of many competing hotel chains. Structurally speaking, the hotel consists of a five-story edifice with an adjoining annex building containing a banquet hall and conference rooms. The guest rooms are fairly large and reasonably furnished though the décor is perhaps somewhat bland or unexciting. A desk suitable for business travelers needing to use their computers or take care of paperwork is also provided. Contrastingly, the bathrooms are not very big and the bath towels are relatively small. The services and amenities rendered are typical for this type and level of hotel. The rooms are clean and the staff is friendly and helpful, particularly the front-desk representatives. I have stayed at this hotel three times now (2008, 2010 & 2013) - each time for four nights. Compared to my last stay (in 2010) this experience was much better. During that second visit I experienced poor water pressure and could not obtain hot water in the shower on a consistent basis. That room (Rm. 325) was at the far end of the third floor corridor which meant the end of the hot water line. Nor did it have much of a view. Amazingly, upon checking in this time I learned that I was actually slated to be in this same room again which I declined. Instead, I was given a room at the extreme opposite end of the third floor corridor. This new room (Rm. 301) turned out to be a good one and there were almost no problems; the exception being a slow-draining sink and non-functioning TV remote. Both items were promptly rectified by the Maintenance Dept. Moreover, Room 301 overlooked the hotel’s lobby entrance and front parking lot which was an improvement in view over that observed from Room 325, which overlooked the rooftop of the annex building. Occasionally, you could overhear some noise from people hanging out below and talking but, generally, the din was short-lived and only occurred in the early evening (or, perhaps, I should say, it was only noticeable in the early evening when I was in the room). A nice feature of the room is the bed because it is a Sleep Number bed – a feature unique to the Radisson Hotel chain in the United States. The ability to adjust the firmness of the bed according to one’s personal preference enhanced the comfort level of my stay. Two final comments about the room are: (1) the satellite/cable TV system overall was satisfactory but the selection of channels was not the greatest and there was no onscreen channel/program guide; and, (2) the Wi-Fi service and Internet access provided by the hotel in the rooms was fairly stable and reasonably fast. I did not have any meals within the hotel so I cannot comment on that aspect of hotel services though I did have a couple of drinks in the bar. One thing I recommend is to NOT drink your preferred libation using the bar’s “well” liquor because your favorite cocktail will not taste the same or be as good as you expect. The various “well” alcohols are budget brands. Instead, I suggest that you instruct the bartender to use your preferred brand of alcohol which, of course, will cost a bit more – but, then your drink will taste the way it should! One may naturally wonder: what are the real negatives of this hotel? There are none per se. An issue for some people may be the low-level, ambient hum extant in the room at times from the HVAC system within the room which could make sleeping troublesome for light sleepers or people travelling from other time zones. But, of course, this issue is not unique to the Radisson Hotel Freehold and will equally apply to many other hotels. Also, I wish that the outdoor smoking area be located elsewhere than directly outside the lobby entrance. As a non-smoker, I found it both unappealing and uninviting to encounter smokers lighting up and exhaling while entering/exiting the hotel – stated simply, it just isn’t classy and detracts from the aesthetics of the entryway façade. Lastly, there is nothing really picturesque about the surrounding neighborhood which is comprised mainly of retail stores, shopping centers, strip malls, fast food outlets, restaurants and business parks interspersed with residential tracts and some wooded areas. Be advised that in making the preceding comment one should NOT construe the circumjacent environs as ugly or blighted because is it NOT – it just isn’t remarkable. After having said all this, I still recommend this hotel particularly when staying in the immediate Freehold area because the number of lodging options is limited and most will be of lesser grade. I think the Radisson Hotel Freehold proffers better quality and value than some of the other hotels and motels in the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for the wonderful review of your recent stay with us at the Radisson Freehold! We greatly appreciate you taking the time to share your comments. Thank you again, and we hope you choose to stay with us again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.