We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice restaurant....” 4 of 5 stars
Review of Crowne Plaza Hotel Fairfield

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Crowne Plaza Hotel Fairfield to your Saves list
Crowne Plaza Hotel Fairfield
3.5 of 5 Hotel   |   690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #3 of 5 Hotels in Fairfield
Sao Paulo, SP
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Nice restaurant....”
4 of 5 stars Reviewed May 1, 2013

I was at this hotel for a business trip. I consider it as a good hotel, with good food and good service, the staff is friendly and very supportative.
The hotel is surrounded by several businesses and for the headquarter of several manufacturer companies. it is also close to a mall where you can do some shopping if you want.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review, May 3, 2013
Dear: Ms. Rossy P.

Thank you, for taking the time to share your past experience at Crowne Plaza Fairfield. We are delighted to see that you appreaciated our good location and our delicious Chives restaurant.
Thank you againfor posting a review, we look forward to your return visit !

Kind regards

Silvia Velazquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    66
    61
    37
    12
    14
See reviews for
41
22
14
90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Fargo, North Dakota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 30, 2013

This hotel has been renovated recently. The staff weren’t overly friendly but also weren’t rude. I had asked for a higher floor but did not receive one as they were almost sold out. The problem I have is that I was awoken at about 2:30 in the morning due to noisy neighbors. I know this is to be expected sometimes, but what really bothered me is that I called the front desk twice and the party continued. I did not receive a good night’s sleep and likely won’t be back to this hotel again. On the plus side the rooms were nice and clean and the hotel in general looks well taken care of.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review, May 3, 2013
Dear: Sir/ Madam

Thank you for contacting the Crowne Plaza Fairfield regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to the circumstances.

It is our goal to consistenly provide superior service and accommodation and your comments are very important to us. The feedback we recieve from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you
Silvia Velazquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, Maryland, USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2013

This hotel has a lot of potential but did not live up to up. The staff was friendly upon check it and the rooms were very clean and modern. Room service was fast, and excellent food! The beds were comfortable and there is even a complimentary kit of creams and scents to help you relax. However, I did not have a hot shower in the morning, and nothing can ruin a stay like a cold shower. I read several reviews about noise coming from other rooms and I would have to agree. From my bed I could hear every time a door shut and every time someone was talking in the hallway. The people were being respectful and not talking loud but I could still hear them. A door should be able to stop or muffle talking and the sounds from other doors closing. These doors did not. The ironing board was also broken. The maids came for room service rather early at 7:45am and attempted to open the door. It was a good thing that I had my door locked. All in all this hotel has great potential, but I probably won't stay here again.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Fairfield, responded to this review, July 2, 2013
Dear BMORE_CPA,

Thank you for staying with us. Your feedback is very important to us. It's nice to hear that you like our food options and clean rooms. I am sorry for the noise problems you encountered and apologize for the inconvenience you experienced caused by the shower and housekeeping. I have taken note of your comments and we will address these points to improve upon our service.

We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. I hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2013

Good location, right off the highway, close to many local businesses. The hotel is clean and modern and the rooms are spacious. The restaurant and bar are also very good and the service is great. There are also a few decent restaurants in walking distance from the hotel if you don't mind crossing a fairly busy roadway.

Overall, good value for the price and highly recommended if you're in the area.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilviaV445, Front Office Manager at Crowne Plaza Hotel Fairfield, responded to this review, May 3, 2013
Dear: Sir/Madam

Thank you for your nice review. We do our best to satisfy our guest and it is even better id we exceed their expectations. Hope to welcome you soon again.

Kind regards

Silvia Velazquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brigantine, New Jersey
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 24, 2013

I do not know how old this hotel is, but it has the appearance of brand new. Every bit of the place that we visited was clean and pristine.
The staff was accomodating, but not necessarily friendly.
The dining room was not open for lunch the day we arrived, despite their advertised hours.
The breakfast menu is extremely expensive, think Manhattan prices.

Room Tip: We had a handicap accesible room. We were surprised how far it was from the lobby
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 19, 2013

Thanks to the wonderful front desk staff, Shmera and Ernest, we had a wonderful stay. They went out of their way to give us directions, recommendations and super hospitality. Would stay no where else in Fairfield.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2013 via mobile

4 of us stayed here the night before a meeting nearby and we're very impressed. The hotel has been recently remodeled so the rooms are nice and the hotel was extremely clean with free WiFi.

We ate dinner in the restaurant (not a lot if other restaurants nearby) and the food was very good - much better than most hotel fare (the only negative was a VERY loud group in the adjacent bar). Nice fitness center with 3 treadmills, a decent assortment of weights and bikes/elliptical machines.

The staff at the front desk and in the restaurant was friendly and helpful so no complaints there either.

Overall, just about everything you could need or ask for on a business trip.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crowne Plaza Hotel Fairfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Fairfield

Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Fairfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Fairfield 3.5*
Number of rooms: 204
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Fairfield sets the standard for quality & convenience in northern New Jersey. Situated in the heart of Essex County s corporate community just bordering Morris County, the hotel boasts ease of access to I-80, NJ Turnpike, Garden State Pkwy, I-280, Rt. 46, just 30 miles from NYC, and 21 miles from Newark Int l Airport. With the easy access to New York City, Giants Stadium, the Meadowlands Sports Complex, Rutgers University, the Williowbrook Mall, and many upscale restaurants, our location is exceptional. This hotel is perfectly located for business & group travelers close to Bayer Healthcare, RICOH Corp., Covanta Energy, Konica Minolta, Cytec Industries, Chilton Memorial Hospital, and BAE Systems with complimentary shuttle service to the surrounding businesses. Our hotel features 204 renovated guestrooms & suites offering: The Crowne Plaza Sleep Advantage seven layers of comfort combined with special amenities provide a fabulous night s rest! Our rooms offer complimentary, wireless Internet, in-door pool, sauna, health club, restaurant, and lounge. In addition, we are known as The Place To Meet in New Jersey with 16,000 square feet of flexible meeting space. The most important day of your life should take place in our Grand Ballroom with its cascading waterfalls and marble dance floor. Whether your trip is business or leisure, rest assured that your stay at the Crowne Plaza Fairfield will be memorable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Priceline, Expedia, Agoda, Hotels.com, TripOnline SA, Booking.com and Tingo so you can book your Crowne Plaza Hotel Fairfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Fairfield

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Fairfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.