1- One morning, a camper nearby stepped out of his camper , fired off a single shotgun round into the air then went back into his camper. This office was notified by multiple campers but no action was taken and the man remained at the campground the rest of the weekend.
2- We booked in June for an October trip along with 3 other families. When we made the reservation it was for a 36 ft long camper, however, we arrived to having accommodations on a 25 ft site. Needless to say, our camper didn't fit and we were moved over an hour later (in the dark although it was light when we arrived) to a site nowhere near the rest of our group. We called the office to complain several times over several days and never received a call back. I finally went to the office to speak to a manager. She placed the blame for the mistake on me but did agree to refund 1 night of lodging. While generating the refund she continued to explain how the issue was my fault, that I should have complained earlier and that the rest of my group, some of whom were there before we arrived, should have moved to where we had been relocated "if it was such a problem". Clearly hearing how ridiculous her argument was, the owner entered the conversations. He was beyond rude,he insulted me personally several times, which i suspect would not have happened if my husband had been with me, and then realizing he had no ground to argue from, stated he would refund the entire trip. He never did give me that refund.
3- We were charged above the normal rate to stay on this particular weekend because it was a Halloween event. Half of the children's attractions (which we were told are what we were paying extra for) were not up and running the entire weekend.When the staff were questioned as to when they would be running, we were told, on several occasions, that they did not have enough staff to open the attractions.
4- The entire place smells of sewage.
We stayed here in the past under the old ownership and it was a great then. I'll never go back.
- Also Known As:
- Yogi Bear`s Jellystone Park Camp-Resort At Tall Pines Hotel Elmer