Often stay at this property. One thing I find consistent is poor staff attitude especially from reception and housekeeping. Oftentimes checking in late - after midnight, I always have the same night auditor checking me in. He always seems annoyed that he must stop what he is doing to attend to a guest. I have witnessed this on more than one occassion. As a platinum memeber with Marriott, this property gives as their "welcome" amenity toothpaste and H2O...very strange! If you are not checked out of your room at the prescribed time, i.e. 12:00 at 1 minute past you will receive a call from housekeeping asking when you are leaving. You tell them you are out the door and within is 2 minutes someone is knocking on your door, "you just told me you were leaving..." Very rude. The beds are comfortable and the free internet and parking is a definite plus. The mall is directly across the street as well as a Ruby Tuesdays. Location is great - right off of the turnpike. I have over 100 nights at various Marriott properties this year, this is not the best nor the worst, but for convenience and location it is a good choice. As far as staff attitudes are concerned I would rate them at the bottom. I have spoken to the Manager about this, but have learned the attitude is the same throughout the hotel. There are 4 other Marriott properties on the airport - the full scale Marriott is probably the best, but when parking and internet fees are added it is not such a great value. The others (Courtyard -dirty, Fairfield, and Springhill ) are okay, but location is on the other side of the airport, extremely limited dining choices, and oftentimes have large groups of high school kids running through the hallways If you are lucky to get a studio suite at the Farfield it a plus.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other