The hotel has treated me in a respectful and professional manner, in the 101 days, of my stay, here. I recieved all discounts, allowed by their company's policies, was in a room quickly, and easily. Large sturdy carts were available, and very helpful, in my unloading of an exceptional amount of luggage and equipment.
The desk clerks were highly professional, and wore a personal, friendliness, in their attitudes.
One in particular, stands out, in my mind ( a young lady, named Shavone Queen ). She has been overly helpful, above and beyond; with assistance with my problems, with my computer; and, other normal type, guest's needs. On 2 occasions, when the linen replacwements were not available, from the dryers yet, she went to other rooms, not presently occupied, to borrow what I needed. The young lady has been an exceptional comfort, to my need for extra conveniences, such as delivering mail to my room , during the day, while I was at work ( she's aware, that I work long hours, and am too tired, to bother with asking, some times).
Housekeeping, also, has been exceptional ( including, working around my night shift schedule, for, 5 weeks. My daytime sleep was not interrupted. But, the room got tended-to.
One of the male clerks ( Jalal ) spent about 1 1/2 hours, on one occasion, and a 1/4 hour, on another, assisting me with my scrambled, computer problems( and, solved the problems ), by discussing the details with the Best Buy, GEEK SQUAD, for me. ( I would not have understood their lingo. ).
One other male clerk, ( I think his name is corey ) also assited, on other occations.
( now; you know why I say, they are over-and-above-board. ). Alsio; the security, and privacy in my room,was respected, by all, here. ( I never had reason, to suspect any items missing, etc., during my stay, here. ).
Also; on one occasion, I left a $10.oo tip, for housekeepiong, and it was still on the counter, when I reurned; but, the room was immaculate.
My description, above, is for my 1 room. I'm not familiar, with others.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.