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“Terrible - Not up to HGI Standards” 1 of 5 stars
Review of Hilton Garden Inn Edison/Raritan Center

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Hilton Garden Inn Edison/Raritan Center
3.0 of 5 Hotel   |   50 Raritan Center Parkway, Edison, NJ 08837   |  
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Ranked #2 of 15 Hotels in Edison
Middletown, DE
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
“Terrible - Not up to HGI Standards”
1 of 5 stars Reviewed August 4, 2008

I stay at Hilton Garden Inn's every month for business. They are usually a safe and comfortable choice . This hotel in Edison is the exception. Terrible. For starters, the facility is not up to the usual HGI standard. Mattresses have not been upgraded like the rest of the chain. The televisions are old and have not been upgraded to the HGI standard. Finally and most importantly, the hotel - both guest rooms and common areas - is digustingly dirty.

Even the things one usually takes for granted were unacceptable here. The staff was unable to handle the number of guests and was indifferent about this fact. All elevators were out of order. Not acceptable for a property that bears the Hilton Garden Inn flag.

  • Liked — Leaving the next morning.
  • Disliked — The disgusting dirty hotel.
  • Stayed August 2008, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Indiana, Pennsylvania
Top Contributor
85 reviews 85 reviews
22 hotel reviews
Reviews in 57 cities Reviews in 57 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 28, 2008

My wife and I stayed at the Hilton Garden Inn Edison/Raritan Center for four nights from July 17 to July 21. We found the Hilton Garden Inn to be very clean. (When we checked into our room we passed an employee steam cleaning the carpets in rooms on our floor.) The beds were extremely comfortable. The rooms were quiet. (On Friday night there were many 20 somethings on our floor who were attending a local car show on Saturday.) The staff was polite and courteous. We would stay here again if in the area.

  • Liked — Cleanliness
  • Disliked — Its on the edge of an industrial park.
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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west palm beach
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 18, 2008

We originally checked into the holiday inn next door, what a dump that pplace was. i was in such a desperate need for a good night sleep, I said, no matter the price, I am staying next door. Te lobby was nice, the staff wa snice, the pool was nice, and when we got to our room, it was clean, cozy, big, great bathroom, great comfort select bed where you dial the firmness of the mattress, quietish A/C for the under the window type, and even with a wedding right below us, not soo loud. SOOO much better than the holiday inn and extended stay next door, we checked in and out of both, there is a sheraton across the street, but didn't check it out, but no need, everything here is very nice for the price. Paid 84 a night on a weekend with AAA discount for a wonderful room. ABSOLUTELY reccomend in this area if need to be in the raritan convention area. Great job hilton garden inn!

  • Liked — comfortable rooms and beds
  • Disliked — none
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Top Contributor
103 reviews 103 reviews
91 hotel reviews
Reviews in 74 cities Reviews in 74 cities
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed June 5, 2008

I stayed for two nights at the HGI for a business trip. When in the area previously, I have stayed at the Courtyard down the street, but it was booked this time, so I decided to try the HGI. I was very pleasantly surprised by the quality of this HGI.

The HGI is very conveniently located nearby to both the GSP and the turnpike. There aren't a lot of restaurants convenient to the HGI (it's in an extremely large light industrial park). However, do try Harold's next door at the Holiday Inn. The portions are enormous (it styles itself as a NY Deli). It is truly an experience.

The check-in was smooth with no problems.

I had room service delivered my first night. The food arrived quickly and was really pretty good. The glass of wine was enormous and much appreciated.

They've upgraded their beds and bedding, and the bed was very comfortable. The room itself is like other HGI's, but it's nice to have the microwave and fridge. I liked the large Neutrogena toiletries in the bathroom. The bathroom itself is rather small, but very well lit. The room overall was spotless and just fine for the business traveler.

The workout room was exceptional for this type of hotel. There was a pool and jacuzzi. There are two ellipticals, a treadmill, and a bike - a very nice selection. There were also three weight machines, plus lots of free weights. The towels were stocked daily. A very pleasant surprise overall.

And, yes, there is loud music piped in near the elevator. In any hotel, though, it's always a good idea to try and get a room away from the elevator. This hotel being no exception.

I think the Courtyard may have lost my business in Edison, because I will definitely go back to the HGI on my next trip.

  • Stayed June 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Mystic, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2008

Very friendly staff, in a business / industrial park, pleasant environment...however, walls are very thin and by all means, stay in rooms away from the elevator as they pump in music all day and night in the area of the elevators and if you have a room close by you will hear it. I've stayed at this hotel many times and during the holidays it was loud and had to change my room away from the elevator.

  • Stayed April 2008
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 19, 2007

The Hilton Garden Inn was perfectly adequate for purposes of a nearby business meeting. The rooms was very typical of the chain (pretty basic furniture with bland art) but the flat screen television was a nice, updated touch. For its size the room was a bit dark and another lamp or two would have been appreciated.

If I was in the area, I would probably stay here again - it seems to be a good value for the money in the area.

  • Liked — Free internet
  • Disliked — A bit dark in the room
  • Stayed November 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2007

I stayed in Edison the night before flying out of JFK, as it's considerably cheaper than staying in Manhattan, and I hoped more comfortable than Newark.

The Garden Inn is good about providing a modern room, with the comfortable bedding, the stylish furnishings and above-average entertainment options. These were all here, and the staff was outgoing and helpful.

Unfortunately, this hotel wasn't comfortable. The rooms didn't smell very clean ... the carpet was ancient. I could hear my neighbors through the walls. Something in the bed made me itch; I don't like thinking about what that could be. And the hall was constantly filled dinner trays, which made the entire place smell like stale food. This is easily remedied, and at a hotel where many people eat room service, it ought to be.

  • Stayed October 2007
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Edison/Raritan Center

Address: 50 Raritan Center Parkway, Edison, NJ 08837
Phone Number:
Location: United States > New Jersey > Edison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Edison
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Edison/Raritan Center 3*
Number of rooms: 135
Official Description (provided by the hotel):
Consider the newly renovated Hilton Garden Inn Edison/Raritan Center, offering a great standard of comfort and convenience among hotels in Edison, NJ. Located just half a mile from the New Jersey Convention and Exhibition Center, our Edison-Raritan hotel offers easy access to downtown Newark, Newark International Airport (EWR) and many local corporations. This award-winning Edison, New Jersey hotel in Raritan Center is only 20 minutes away from Manhattan and provides sophisticated accommodations, friendly service and a relaxed and inviting atmosphere. ... more   less 
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Also Known As:
Hilton Garden Inn Edison/Raritan Hotel Edison
Hilton Edison
Edison Hilton Garden Inn

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