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“Decent hotel with superb location and great hospitality” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   21 Cortlandt Street, Edison, NJ 08837   |  
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Ranked #8 of 15 Hotels in Edison
Bangalore, India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Decent hotel with superb location and great hospitality”
4 of 5 stars Reviewed 4 weeks ago

I was traveling to New Jersey in May 2014 along with my colleagues for a business trip. I have chosen this place after spending sometime on TripAdvisor. I am proud to say that I have made a very good decision to chose this place.

We were in a group of four including two ladies. We booked the hotel 5 days before our stay and it was hassle free. Before coming to this place, we stayed in Crown Plaza near Cranbury NJ. So our expectation were high from this property.

We landed there early so they have advised us to keep our bags with them at store room. Since we were in rush so we went ahead with that. In evening when we came back, our rooms were ready and they assisted us to put our stuff in the rooms. One of the rooms we got had an issue with latch as it was locked from inside. They immediately allotted us another room. Good service with genuine smile.

Property wise its good property. Rooms were nice, clean and well maintained. Bathroom and toilets were cleaned really well and towels were also clear and spotless. we opted for separate beds in double occupancy and beds as well as the linens were good.

Location is the star attraction of this hotel. Hotel is little inside from the road and has got good greenery around it. There are restaurants, big shops, stores at just walk able distance. The best part for my colleagues was Akbar restaurant which serves authentic Indian and Asian food. They got discount coupons for Akbar hotel from Quality Inn and they were very happy about it. Even I spent a good time in proximity of this hotel while was walking around. If you are planning to roam around in NJ or have plans to go New York or DC, you should check this place for sure. It is near to metro station as well as highways are also close by.

Staff was good and they were courteous. Since three of us had to check out early (4am), they made sure check out was hassle free. The last person among us had breakfast there and he checked out late. He was also very happy from the hotel especially on property and services wise.

There are other good properties also in near by area but looking at location, services and cost wise, its a decent hotel to stay in Edison NJ.

I would love to stay here again in my next trip.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, 3 weeks ago
The Quality Inn of Edison can't thank you enough for your wonderful comments. We appreciate that you noted the location, near the highway, but in a quiet cul de sac. We are thrilled you enjoyed Akbar, a restaurant known far and wide. Please stay with us again on your next journey to Central New Jersey.
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15 reviews from our community

Traveler rating
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    3
    2
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Edison
1 review
4 of 5 stars Reviewed October 24, 2014

Situated far enough off US 1 not to hear road news, yet very convenient location near relatives in Highland Park. Was not bothered regular tv screen vs flat screen. Breakfast is in line with value pricing.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, October 26, 2014
Thank you for noting our convenience to US RT 1, while still being a quiet hotel. We are glad that you noted that there is a good value for the price.

We hope to see you again, here in Edison, NJ, one of the homes of Thomas Edison.

Happy Travelling!
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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 7, 2014

My husband and I stayed here for one night. It was okay, but the room really smelt and the beds weren't too comfortable. The wifi wasn't working for us so the guy behind the desk gave us a number to call and sort it out ourselves. Breakfast was included and we thought was really good so were happy with that. As I said in the title, it was okay for the one night but we probably wouldn't stay here again.

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, October 9, 2014
The management staff at the Quality Inn apologize for any inconvenience you had at the hotel.

Should you visit again, please let the front desk know if your room is not pleasing to you and they will locate a different room for you.

We thank you for the positive comment on the Breakfast.
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Los Angeles, California
Top Contributor
109 reviews 109 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed October 1, 2014 via mobile

First the positive, the bed was great & it was very quiet so we had a well rested night. Now the rest. The shower was marginal, poor water pressure. The full breakfast was different, sausage & potatoes were offered, no eggs. When we inquired we were told they alternate between potatoes & eggs. Who ever heard of that,, not even the same food group! The chairs in the dining area were soiled. Don't think I can recommend this place although the closeness to the highway is a plus.

Stayed October 2014, traveled as a couple
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Gmnj324, General Manager at Quality Inn, responded to this review, October 2, 2014
The management at the Quality Inn of Edison, NJ appreciate that you took the time to comment on Trip Advisor. We are happy that we delivered a good sleeping experience on the great bed with a quiet room. We are addressing our menu with our food supplier.
Thank you,
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Sainte-Julie, Quebec, Canada
1 review
1 of 5 stars Reviewed September 20, 2014

Honestly, there was nothing in this experience that was pleasant. Room smelled funny, no fridge, breakfast not edible. The bathroom curtain was so short I had to wipe out the floor after showering! Dinning room carpet and chairs were filthy and stained all over. Really. Think twice before picking this place up...

  • Stayed September 2014, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, September 29, 2014
The hotel apologizes for not meeting your expectations. We have checked our front desk reports and do not see that you brought your issues to our staff. The items that dis-pleased you are being addressed by retraining of the housekeeping and breakfast staff.

Thank you again for letting us know your opinion, all information presented to a hotel whether positive or negative, does assist us in making the hotel a better place.
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Carlisle, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 4, 2014

This property was great. Maybe it just wasn't a busy night, but we got a great, quiet night's sleep. This property sits back from everything quite a bit and this makes it quiet. The water pressure was great in the shower and the rooms were clean and in good shape. Staff was much better than average. Breakfast was decent, not great and the public areas could have used an update, but overall very happy. Will definitely stay here again when in the area.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, July 6, 2014
Thank you for the very nice comments. The hotels location, just one block off of Rt 1 and near I 287 allows our guests such as you a quiet hotel w access to malls, stadiums and other shopping places. We look forward to seeing you again in Edison, NJ, one of the homes of Thomas Edison.
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Paramus, New Jersey
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 19, 2014

Not as bad i thought it would be. Rooms were clean but clearly dated with an old tv, radio and brass edged mirrors. There was a nice big fridge in the room however. The breakfast was fairly standard with egg pattie sausage bacon waffle cereal etc. I stayed here for a wedding at the next door banquet hall and would see no reason not to do so again.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmnj324, General Manager at Quality Inn, responded to this review, June 20, 2014
Thank you for noting that your room was clean with a big refrigerator, and that we offer a breakfast with a variety of items.

And, especially, thanks for saying you would stay here again.

have a nice day,
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Additional Information about Quality Inn

Address: 21 Cortlandt Street, Edison, NJ 08837
Phone Number:
Location: United States > New Jersey > Edison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Edison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Quality Inn, an Edison, New Jersey hotel near the New Jersey Convention and Exposition Center. Located conveniently off Interstate 287, this Edison, New Jersey Quality Inn® is within five miles of the New Jersey Convention and Exposition Center, Middlesex County College and Menlo Park Mall. We are also minutes away from some of the most popular New Jersey and New York attractions, including: Liberty Science Center, National September 11 Memorial & Museum, Empire State Building, Times Square, The Museum of Modern Art, Thomas Edison National Historical Park, Statue of Liberty, Rutgers University. Guests of this Quality Inn will enjoy a variety of amenities, including: Free high-speed wireless internet, Free hot breakfast and coffee, Free daily newspaper, Free local phone calls, Free cable television. Business travelers will also appreciate the services offered through our Business Center. We offer free parking that can accommodate most cars, trucks or buses. Pets are welcome for a small nightly fee. Whether traveling for business or pleasure, you'll be impressed by the high level of service provided by the Quality Inn of Edison, New Jersey. Our friendly staff is dedicated to ensuring your stay is enjoyable. ... more   less 
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Also Known As:
Lexington Hotel Edison
Holiday Inn Edison

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