My brother booked this hotel for my husband and I last min and once we got there we was a little sceptical but ended up loving it. Breakfast was a big plus with hot food, very well done. The rooms are pretty nice and comfortable and the view is wonderful....but have learned they had two different supervisors, one for week days one for weekends. Im not to sure of the name of the weekday supervisor but we have noticed that she looked very unhappy every time we saw her and also noticed she did not speak good english. Big fail on hotels part because you need someone there who speaks fluent english when asking a question not someone who sends you to the front desk to ask one question. But we also learned your weekend supervisor spoke fluent english and always looked happy. We had a problem with one of our light bulbs in the room and she fixed it herself without any ones help. Big plus because we did not have to wait long. Also noticed that our room was cleaned as we walked in as if we just checked in awesome plus for us as opposed to a just half fast job during the week day. April the weekend supervisor new places to go and how to get there with no little to your front desk staff who just printed out ways to get to and from our destination and took us sooo much longer to get their. Julien was the only one who explained things to us and apologized for the women not sure of her name who just kept talking and talking and acted like she knew everything. Very poor on hotels side for not hiring someone who you can clearly see that doesnt want to be bothered with her job nor anyone else.
The housekeeping is good but again most did not speak any english at all and was difficult to communicate, very loud during the day by our room but nice and decent once you saw them.
The location of the hotel was very convenient to the city due to Julien and April help. We got to walk on the boardwalk they have in the back of the hotel with great views of the city. I would love to visit nyc again but I would suggest to everyone to set your days on weekends...because its very different on weekdays and you don't want a bad ora to follow you as you enjoy your journey there. My opinion to have Julien or/and April as a manager because they both went well above to explain things to us due to us coming from so far with no hesitation.Also extremely respectful. My husband is more than willing on setting them up with a managment position should ever they need one..but they would have to relocate :)
Other then that we had a great time visiting new jersey and new york. Would stay again but under different terms. Wish we can put an overview of our stay for weekdays and weekends but we cant. Hope you all your employees smile but thats pushing it.
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- Also Known As:
- Comfort Hotel Edgewater
- Edgewater Comfort Inn
- Comfort Inn Edgewater Nj