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“Family Trip NYC” 1 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   725 River Rd, Edgewater, NJ 07020   |  
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Ranked #2 of 2 hotels in Edgewater
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Family Trip NYC”
1 of 5 stars Reviewed July 15, 2013

My family do not have to stay in an 5 star hotel but we do not have to be subject to a digusting one. First there is no elevetator, okay we can deal with that but really? We walked up to the room it smelled really bad. We tried spraying it with lysol it just completely stunk. Then my husband tells me on the last day (stayed for 2 days) that there was ants in the bed and he had to call the front desk to come spray the rooms. Ants wasn't just in bed they was on floor of the room also. If it wasn't for all the problems in that room I would have noticed that the room has a nice view of NYC. But coudn't enjoy it becaus the room was just horrible. Only certain rooms get refrigerator and microwaves and want to charge you to put it in your room. I wanted to get my money back and check out. I had payed in advance and my husband is the the kind of guy that wanted to just get throught the 2 days. Really for that price I got that type of service!!!!

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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65 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
DUNMORE
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed July 14, 2013

this hotel is not the place to go to if you want to get sleep! the walls are so thin you can hear the people next to you! it is not very clean the doors were banging all night people fighting in the hallway the breakfast is so-so i have stayed in alot of comfort inns that were so nice this hotel is like hotel from hell spend a little more money and stay somewhere else!

Room Tip: i do not know if there is a good one
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 28, 2013

This was our second time staying at this Comfort Inn. The cost is far less than staying in the city, which leaves you money for expensive souvenirs and ballpark food! The hot breakfast is plenty sufficient, and the rooms, thanks to a post-Sandy reno, are gorgeous! The staff is super friendly and attentive. The best part is that it's pretty much a straight shot across the GWB to get to the stadium. We will stay there again and again.

Room Tip: Look for first floor availability.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed June 23, 2013

I went here because of the location with 3 other people. After spending a day in NYC we ran into disaster trying to check in to our hotel room. The room we received was the size of a closet with one bed and a bathroom that had no walls but merely a fold up roomdivider! It smelled awful and should be completely illegal. we eventually had to get a refund and find another hotel. They would not give us another room or anything for our trouble. I would never stay here because it was the worst experience.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Boston
Top Contributor
73 reviews 73 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 28, 2013

I stayed here in part to find out for myself after reading so many conflicting reviews. Is this hotel heaven or hell? Neither. It depends on your travel style, who you are and what you're looking for. This may not be ideal for some business travelers given the lack of on site restaurant/bar and one aspect of its location, i.e., at the end of a strip mall parking lot. On the other hand, if you want a break from Manhattan room prices and you get a recently renovated river view suite? The river is 20 feet away and the view fantastic.
What you need to understand is that this hotel was a victim of Sandy and has only recently been able to reopen the first floor. The upside is that all those rooms are brand spanking new. The downside is that try as they might there will inevitably be some hidden mold somewhere which they have to find and kill to prevent off odors.
But I had a great night's rest, better than normal for being away from home and the service is as good as you'll find anywhere. Small staff but very caring, helpful and attentive.
Only one small detail left to mention: at free breakfast, egg patty and sausage were both cold. This is easily preventable by attention to detail. And not a big deal for me because I just gave them 20 seconds in the complimntary microwave in my suite and quickly resumed my al fesco breakfast on my balcony enjoying the view of northern Manhattan over free coffee.

Room Tip: River view if you can get it.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 4, 2013

We stayed 3 nights for a family function in the area. First, if you need a facility handicap-friendly, this is not it. Lots of stairs and no elevator. Our room was one of the newly remodeled rooms. The room had a very strong paint smell, the safe (which we did not even try to use) was installed upside-down, and the wardrobe cabinet was delivered to the room after we checked in. We were assured that the staff would be back shortly to install the handles so that we could use it. They still were not installed 3 days later. We only had 2 small drawers in which to place our clothing. I moved the ottoman and found an empty Sprite bottle under it. Our adult son and his wife were placed in a "non-smoking" room that strongly smelled of smoke and actually had ashtrays in it. The hotel was totally booked, so they had to stay one night in that room and were able to move to another room the next day. Breakfast area extremely small, though I must say the breakfast was adequate.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
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Sydney, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2012

This motel is nice and clean, good breakfast, but the best thing about it is it's location to NYC if traveling by car. We have been on a road trip three times now to New York and found entering from 80 the easiest and less stressful way to get to this New Jersey motel. You can leave your car here and catch a bus two minutes walk from motel, and goes straight into bus terminal on 42nd Street close to Times Square. Bus runs every ten minutes, and easy and safe to catch the bus to return to motel. Time varies from twenty minutes to 30 minutes if in peak hour. Lovely area of New Jersey on Hudson River with plenty of shops and restaurants very close by. Great views of Manhattan. I would highly recommend this motel for convenience to NYC. The staff are very helpful and courteous.

Room Tip: Ask for a room with verandah overlooking Manhattan
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Edgewater
Comfort Inn Edgewater
Edgewater Comfort Inn
Comfort Inn Edgewater Nj
Address: 725 River Rd, Edgewater, NJ 07020
Phone Number:
Location: United States > New Jersey > Edgewater
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Edgewater
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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