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Sheraton Eatontown Hotel: Traveler Reviews

3.5 of 5
6 Industrial Way East, Eatontown, NJ 07724
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Sheraton Eatontown Hotel
Ranked #3 of 4 hotels in Eatontown
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132 reviews from our community

    Trip type
Traveler rating
    36
    38
    26
    11
    21
Date Rating
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“On Business”
5 of 5 stars Reviewed January 25, 2013

stayed at the Sheraton and was greeted by friendly staff at the desk, happen to meet the GM Tom Richardi who was so sweet and a gentlemen. He offered me top service if I needed. the staff in the restaurant were great, greeted you as you came in and was always there if you needed anyhting. I suggest staying at this Hotel a great experience.

Room Tip: all rooms were great i have stayed there before never had a problem
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gail L about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review
February 25, 2013
Dear Gail L,

Thank you for taking the time to write a review. We appreciate your feedback and business. When your travel plans permit, we look forward to having you stay with us again.

Warm Regards,
Barb Youchah
Corporate Director Internet Marketing
Pacific Concord Investment Corporation
Sheraton Eatontown Hotel
byouchah@sheratoneatontown.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, MD
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Good stay at a great value.”
4 of 5 stars Reviewed January 22, 2013 via mobile

Stayed here for a wedding weekend in Ocean Township. Generally satisfactory with only a couple of items I felt required some attention:
There was no (or it wasn't working) exhaust fan in the bathroom.
The ladies bath/locker room downstairs(?) from the pool was poorly lit and the floor was a little dirty. I thought the fitness room was very nice, however.

After postponed remodeling, renovations and updating is completed, this will be a great hotel. We had an enjoyable stay.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JEMPAM about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review
January 25, 2013
Dear JEMPAM,

Thank you for taking the time to leave us your feedback. We hope you had a great time at the wedding. The Jersey Shore is the wedding place to be all year around.

Our bathrooms are all on an automatic venting system that is constantly running. There aren't in room controls for the vents. I will pass along your concerns with the pool area to the proper staff so they can address any issues.

We hope you'll be back to the area soon and will choose to stay with us. Your business is appreciated.

Warm Regards,
Barb Youchah
Corporate Director Internet Marketing
byouchah@sheratoneatontown.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Good with some added benefits”
4 of 5 stars Reviewed January 19, 2013

We stayed here while attending a funeral for a close family member. The rooms were clean and on week days we had access to a free breakfast buffet. Though on the weekends they do charge for the buffet. The beds were comfortable. The staff at the hotel was very nice and gave us a better rate because of our tragic circumstances. We also stayed for several days. The hotel is somewhat generic but does have a restaurant and bar. For the kids there is a decent pool facility with hot tub and showers. Though situated in a somewhat industrial area, there is a shopping mall just down the road as well as several restaurants. The shore is just a 15 minute ride. The bar tender was very nice as were the restaurant staff. The hotel staff was very accomodating. I would stay here again.

Room Tip: Ask for a larger room with 2 doubles. Spacious for a family.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask skippie_8 about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review
January 25, 2013
Dear Skippie_8,

Thank you for taking the time to leave us a review. We really appreciate your feedback and business. Next time you visit the Jersey Shore, we hope it is under more pleasant circumstances. We were sorry to hear about your loss.

While the immediate area surrounding Sheraton Eatontown is an industrial park, we do offer free shuttle service within a 5 mile radius and this includes the train station, restaurants and shopping in Pier Village and beach in Long Branch.

We hope to welcome you back soon.

Warm Regards,
Barb Youchah
Corporate Director Internet Marketing
byouchah@sheratoneatontown.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monmouth Beach, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent staff! They go the extra mile!”
5 of 5 stars Reviewed December 17, 2012

The hotel was clean. The staff was professional and very very helpful. Our 4 rooms were assigned as asked to accommodate the many children with us. Melanie and Melissa were wonderful. Thank you all for a great time.

We booked 4 rooms for a 12 year old birthday party for our daughter whose birthday always gets marginalized as it falls in the middle of the holiday season. This year we made up for it. The pool was clean and we were provisioned with many many towels poolside and in the rooms. Every effort was made to facilitate a totally enjoyable time. The buffet breakfast in the morning at $7/child was very reasonable an capped an excellent event!

Room Tip: We booked through Priceline and got a great rate.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eric W about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
January 7, 2013
Dear Eric W,

Thank you for taking the time to leave us your review. We're so glad to hear we were able to play a part in your daughter having a great birthday. Getting to go in a pool in December is a wonderful treat. If we can assist you with any future birthday plans or otherwise, don't hesitate to reach out.

Warm Regards,
Barb Youchah
Corporate Sales & Internet Marketing Manager
byouchah@sheratoneatontown.com
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Washington, DC
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“A place to stay”
4 of 5 stars Reviewed December 16, 2012

This hotel, like most in its' class offers a place to stay and tries to create a relaxing environment. For the most part, this hotel suceeds.

The beds are comfortable and the room itself is comfortable.

My only concerns are the lack of lights in the outer part of the parking lot-can be a safety concern when coming into the hotel late at night.

The staff is very nice and tries to accomadate the guests. I also like to exercise room-far better than other hotels in the area.

The week day morning breakfast is free and as others have noted, provides hot eggs and potatoes but no meat. I do wish that the free breakfast was extended to include the weekends but it is what it is.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask celticgirl_10 about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
January 7, 2013
Dear celticgirl_10,

Thank you for leaving us feedback on your experience. The parking lot lighting situation has been addressed. Many of the lights were knocked by the series of wind storms ranging from Sandy to a couple of Nor'easters. They have all since been repaired. Guest safety and security is our utmost concern.

We hope if your travels bring you back to the Jersey Shore, that you will stay with us again.

Warm Regards,
Barb Youchah
Corporate Sales & Internet Marketing Manager
byouchah@sheratoneatontown.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Eatontown Hotel

Also Known As:
Sheraton Eatontown
Eatontown Sheraton
Address: 6 Industrial Way East, Eatontown, NJ 07724
Phone Number:
Region: United States > New Jersey > Eatontown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Eatontown
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 
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Sheraton Eatontown Hotel
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