After reading many of the previous reviews, I entered my room with great caution, inspecting everything to make sure there wasn't a problem that would make me want to change rooms. Everything looked ok and I had a very comfortable 3-day stay.

The walls are thin and I could hear a normal conversation in the next room at one point, but other than that I didn't hear anything. The wifi worked great. The bed was very comfortable.

The free breakfast buffet had everything you would expect (eggs and potatoes included but didn't see meat, which you can order as a side off the menu). The added advantage with the breakfast over a Hampton or other places is you are eating in a real restaurant with tablecloths and very nice servers who will bring your coffee and juice to your table, or take your order for anything additional that you want off the regular menu. With big glass walls around the restaurant area, I enjoyed looking at the colorful fall leaves. The buffet does end at 9, not 10 like most places, so that is something to remember. That is a breakfast-only cafe; I didn't eat in the other restaurant/bar.

Yes, it's old, and must be on a list somewhere for a future makeover - which is why I can only give it a 4, not a 5 - but it still felt like a Sheraton to me and at a good priceline rate, I thought it was a good value. I would stay there again.

This is a tired hotel from the moment you enter but it is functional and to be honest I quite liked it. The prices reflect the expectation and we stayed in the club rooms which were ok. It's not a 5 star hotel Sheraton and is barely 4 stars but we had 2 good nights sleep so for me it was nice. The restaurant was poor so we went out and found better. Tried to use the Spa and fancied a swim so set off and was horrified to see none of it clean...from the towels left everywhere around the swimming pool...to changing rooms that smelt and were disgusting....if I my kids had wanted a swim I would have gone ballistic but instead thought I would let you share in some pictures. Management at this hotel needs to be fired as this just not right and I bet this is the normal at this hotel so maybe I let one of their inspectors know so that will happen. Sorry for anybody with kids that had this experience.

This hotel has some of the best customer service I have experienced. It is a nice hotel, a bit older, but nice. However, I cant believe how excellent I was treated as a platinum spg member. They really made me feel like my loyalty was important.

My nephew was getting married and I booked two nights in a suite. One with cash - one with points. My request for my platinum upgrade was to simply stay in the suite both nights. They did me one better. They honored my request and then knocked my room rate down to the wedding party rate! This was half price! I was simply speechless.

I also got personal service from DAN the shuttle driver. Twice. I was helping my daughter the flower girl get ready and everyone ended up leaving for the wedding venue without me. Dan saved me and got me to the wedding on time! He had already driven out to the wedding venue and drove me right back out. Thanks Dan! We also couldnt get into our room the first time we tried because the lock on the door wouldnt work. Dan walked back and forth to the front desk to get me new keys so I didnt have to carry all my bags around. Dan is the kind man.

I would definitely return. My only negative comment is the carpet could use an upgrade.

starting with front desk adrian lorreta kim michael kate so willing to help maintance man mechanic neil in the bar greg and in rest.susan liz all willing to make your stay terrific loved the service room service quick pool and hot tub perfect fun at karioke on the weekend