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All 4 Eatontown hotels

Sheraton Eatontown Hotel: Traveler Reviews

3.5 of 5
6 Industrial Way East, Eatontown, NJ 07724
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Sheraton Eatontown Hotel
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Ranked #3 of 4 hotels in Eatontown
Most recent review
5 of 5 stars Reviewed September 25, 2012
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135 reviews from our community

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Traveler rating
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    39
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UK
Top Contributor
73 reviews 73 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
“Free wifi and free breakfast”
5 of 5 stars Reviewed September 25, 2012

We stayed here for 1 night and got a good rate via Priceline. We had no expectations after reading through the previous trip advisor reviews and were pleasantly suprised with the hotel.

There is lots of free parking in front of the hotel, check in was fast and efficient. The lobby and most of the public areas seem modern. We found everywhere to be clean. There are computers to use and a printer in the lobby area.

Our room was large, bed comfortable, coffee maker in room, free wifi throughout the hotel which was wonderful. The only thing we didn't like is the ugly rail that runs the length of the bath. The wallpaper and paintwork in the room corridor was funky and from the 1990's, it must have been very good quality as it has lasted well! It seems they are planning a refurb to start soon if you read through previous reviews on here.

We had no noise from weddings, parties, or fire alams as other reviewers have mentioned. In fact it was a nice quiet stay.

We arrived at the breakfast room at 9.04am and the staff could not have been nicer to us, they let us choose our breakfast, from the large selection, before they started clearing everything away, brought us orange juice and coffee, and we did not feel rushed.

Thanks Sheraton Eatontown we wouldn't hesitate to stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sandancer56 about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
October 3, 2012
Dear sandancer56,

We are so glad to hear you decided to stay with us and enjoyed your stay. The time you took to leave feedback on your experience is appreciated.

The hotel is in fact scheduled to undergo a renovation to address some aesthetics. Thank you for mentioning the staff, we all enjoy seeing compliments from our guests.

We look forward to welcoming you back soon.

Warm Regards,

Barb Youchah
Corporate Sales & Internet Marketing Manager
Sheraton Eatontown Hotel
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Bethlehem, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“great price & about 10 miles from the beach”
5 of 5 stars Reviewed September 22, 2012

My friend found this place, on line for a great price on Labor day weekend. We only stayed one night. It was a Friday. It was about 10 miles from the beach, which was fine with us. ( We found a great little deli for sandwiches on the way) The room was next to the ice machine which we did not hear at all. The carpet in the room was very worn, but for 60 bucks, on labor day weekend, who cares. The A/C worked, but could of been cooler. Since we both had a little sunburn. The hotel was about a block from the Red Lobster! It looked like they had a bunch of weddings there. They did let us check in earlier that 4pm. The gps had terrible directions and we were going around in circles and threw a mall.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask sunshine541 about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
October 3, 2012
Dear sunshine 541,

Thank you for taking the time to leave feedback on your stay with us. We're just wondering where you decided to go to the beach? The beaches in Long Branch and Pier Village are only 5 miles from the hotel and our complimentary shuttle services this location.

We're glad to hear that you enjoyed your stay and time at the Jersey Shore. If your travels bring you back to the area, we hope you will stay with us again.

Warm Regards,
Barb Youchah
Corporate Sales and Internet Marketing Manager
Sheraton Eatontown Hotel
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Vero Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Dirty & in hideous disrepair”
1 of 5 stars Reviewed September 14, 2012

A dIsgrace to the Sheraton name ... Had called ahead to request extra cleaning of room due to my dust mite allergies. First room, nonetheless, was very dusty. Second room also was dusty -- with obvious water damage to ceiling with brown mold. Requested to be moved to top floor, identified by housekeeping as the cleanest. Was offered alternatives of a third floor room that was being 'cleaned' or to find another hotel for myself. Dead silence when I requested assistance with finding another place to stay.

A horrible & hideous experience!

Room Tip: Go elsewhere ... Staybridge suite next door is much cleaner.
See more room tips
  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask J B about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
September 18, 2012
Dear JB,

We are so very disappointed to hear we were unable to accommodate you on your recent stay and appreciate your feedback. It has made us more aware of the sensitivities our guests endure when trying to manage allergies. I am sorry we were unable to meet your needs and expectations. All of your stated concerns will be addressed appropriately.

Our commitment to guest service and satisfaction starts at the top and is equally strong throughout the entire hotel team. If your travel plans bring you to the area again, please contact me directly and I will ensure your requests are met.

Warm Regards,
Barb Youchah
Corporate Sales & Internet Marketing Manager
byouchah@sheratoneatontown.com
732 460 3959
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Falls, NJ
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Good Location Great Staff Tired Room But Very Clean”
4 of 5 stars Reviewed September 11, 2012

Stayed overnight on a Saturday for a Sweet 16 held here. Very good location on major road close to Shore points. Plenty of parking nice front desk & lobby area. Easy check in with staff that's polite, professional, efficient & extra helpful. It's a busy place with weddings, other parties, beachgoers, families, couples & singles. The decor, furnishings & bathroom in our room were dated but spotlessly clean. The bed was very comfortable & no noise from other rooms, a pleasant surprise given how busy the hotel was. The rates were very fair, good value. A nutty/interesting & entertaining late night Karaoke scene in the lobby bar. Overall a fine choice & a good stay.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bartman113 about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
October 3, 2012
Dear bartman113,

Thank you for taking the time to leave feedback on your recent experience at our hotel. I have shared your comments with the staff and management. We are so pleased to hear that you enjoyed your stay. If your travels bring you back to the Jersey Shore, we hope to welcome you back.

Warm Regards,
Barb Youchah
Corporate Sales and Internet Marketing Manager
Sheraton Eatontown Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean Township
1 review
“wedding accomodations”
4 of 5 stars Reviewed September 9, 2012

Recently hosted a wedding in Ocean Township, NJ. Needed accomodations for a large number of out of town guests. With the help of Sales Manager Veronica Diehl we arranged to accomodate all the guests, I felt like I had a personel assistant with Veronica who answered all my questions, always returned calls and e-mails and got my guests a terrific price. . All the guests were more than satisfied with their accomodations. If I get the opportunity to use this hotel again I would definitely use Sheraton again. Thanks Veronica !

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JanetAOceanTownship about Sheraton Eatontown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byouchah, Corporate Sales & Internet Marketing Manager at Sheraton Eatontown Hotel, responded to this review
October 3, 2012
Dear JanetAOceanTownship,

Thank you for taking the time to leave feedback on your recent stay with us. We are so pleased to hear it was a pleasant...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sheraton Eatontown Hotel

Also Known As:
Sheraton Eatontown
Eatontown Sheraton
Address: 6 Industrial Way East, Eatontown, NJ 07724
Phone Number:
Region: United States > New Jersey > Eatontown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Eatontown
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 
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