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“top notch service!” 4 of 5 stars
Review of Quality Inn East Windsor

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Quality Inn East Windsor
2.5 of 5 Motel   |   351 Franklin Street, East Windsor, NJ 08520   |  
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Ranked #4 of 5 hotels in East Windsor
New York City, New York
1 review
“top notch service!”
4 of 5 stars Reviewed October 23, 2013 via mobile

last weekend I planned a getaway from New York for the weekend with my cousin and our girlfriend; after six flags we were so tired that we decided at the last minute to stay in the area, but couldn't find anywhere that was either vacant, or to our liking.. before the girls found this place! overall, rooms were big, and clean, bathrooms were comfortable and it was everything we could have asked for it if a last minute stay, but what stood out above all else was the level of service provided by the staff there. professional, courteous, and informative were only the beginnings. these people went above and beyond to ensure that our stay was more than pleasant and a modest thank you from me will not suffice, so I have written a letter that I will mail to corporate commending your services and staff at this quality inn. expect to have my business again, and thank YOU " Mr Sunny", for being such an exceptional host to myself, and the people closest to me! ;)

  • Stayed October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, October 26, 2013
Hello ! Thank you very much for your comments on your stay at the Quality Inn. We are very pleased that you were happy with the staff levels of professionalism. Sunny is a wonderful gentleman who always has a smile and we will commend him for his work based on your nice recognition of his efforts.

We hope to see you again here in East Windsor.

Thank you,

Francis
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37 people have reviewed this hotel

Traveler rating
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    7
    7
    4
See reviews for
20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Rockville, Maryland
1 review
5 of 5 stars Reviewed October 17, 2013

Good variety of rooms.
Great servce.
Always very accommodating, whether I am traveling alone, with my dog, or with my family.
Good for folks who have allergies to perfume or are chemically sensitive; while the rooms are always clean, they are not perfumed or overly scented like some hotels .
Within a few minutes of New Jersey Turnpike (and easy to find), yet rooms are quiet.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, October 18, 2013
Hello !, thanks for the very nice comments on your stay at the Quality Inn of East Windsor. We hope to see you again on your next journey northward.
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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 7, 2013

Nothing fancy, but satisfactory. Large, clean rooms; continental breakfast. The location is convenient - walking distance to downtown East Windsor. Will accept pets with advance notice and $20/night extra. Crumbly motel in the front was purchased by Quality Inn and is being renovated. Would stay there again.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, October 9, 2013
Hello, Thank you for your nice comments on the Quality Inn, East Windsor. The housekeeping staff take pride in their work and your recognition that the Hotel is clean will be forwarded to the room attendants. Thanks also for noting that the guest rooms are big rooms.

The nearby town as you noted is with in walking distance and offers many restaurants and shops and it is nice that our guests can enjoy that small town feeling as you wander thru town.

We look forward to seeing you again should you travel thru Central New Jersey again.

Thank you

Francis
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Hartford, Connecticut
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 6, 2013

Arrived here at 8pm to meet my husband. The sketchy motel in front of the parking lot is not the quality inn. There were groups of people smoking and hanging out at the supposedly abandoned motel in front. Unfortunately, the quality inn is guilty by association in this case. I did not feel safe, and almost considered leaving to go elsewhere. Not sure that renovations of the other motel can help the quality inns ratings here. The bed was comfortable. TV was old and tv cut in and out. Front desk staff was friendly. Breakfast was continental. Get ride of the riff raff on the other property and this hotel would be average.

Room Tip: If you must stay here, make sure you r on the 2nd floor
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, October 7, 2013
Hello,

Thank you for your comments. The Quality Inn is not related to the Town House Motel. The Quality Inn is a AAA rated 3 Diamond hotel with both styles of entrance for our guests. Some guests want to pull up to their room so unloading their car is easy. Other guests rather like the inside corridor rooms of the hotel.

Thank you,

Francis
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rhode island
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 14, 2013

I pulled up tot his hotel with my co worker on a pouring down rain on a Monday night.
The hotel is situated behind another, abandoned hotel with lots of pick up trucks and old beat up cars parked all around it.
I circled to the back to check in and there were foreign men in the doorways of their rooms, lurking at us as we drove through. We immediately left the premises.
I would not recommend this hotel for families, single travelers, vacationers.
It did not appear safe in that area and there are plenty of other reasonably priced hotels within 1-5 miles of there.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Location
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, September 1, 2013
The management staff at the Quality Inn regret that you did not stay here. We believe that many of our guests nice comments are based on the staff interactions and overnight lodging experiences. The adjacent building is under a complete renovation and is not related to the Quality Inn. Our visitors here in New Jersey visit the Princeton region for educational, professional and personal reasons. We are sorry you were put off by some visitors engaged in Bio-technical professional endeavors. The area is the center of the NJ Pharmaceutical industry and we welcome visitors from both the United States and other feeder countries to our Pharmaceutical businesses.
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Princeton, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 14, 2013

I have stayed at this hotel 2X when showing my horse at the NJ horse park. The room was clean and it suited the need for a comfortable bed and hot shower for the weekend. There are restaurants within walking distance of the hotel. The staff was doing the best with what they have to work with. It is not the four seasons but will do for a weekend.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, September 1, 2013
Thank you for commenting in the Quality Inn of East Windsor. The management is pleased that you noted the comfortable bed and hot shower. These two items are key to a satisfactory stay and we want to thank you for staying with us two times. Our nearby restaurants are an enhancement to the small town feeling that Hightstown brings to visitors. Please visit us on your next visit to the NJ Horse Park.
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Wading River, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 7, 2013

By today's standards, this motel just doesn't cut it. Its kind of a dive to be honest. The outside is not properly maintained, including the gutters, and the cleanliness inside is fair at best. The bedspread has stains on it. Yuck. It has an old TV that's so small you can barely see it from the bed. The staff doesn't seem very professional. The room numbers seem out of order.... You have to drive around before you can find your room. The motel is located behind some other very shady looking old motel. Avoid this place.

Room Tip: Choose another motel.
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, Guest Relations Manager at Quality Inn East Windsor, responded to this review, September 1, 2013
Hello, the staff at the Quality Inn take all our guests comments serious and we have made improvements to both the building and rooms. Our staff has gone thru additional training in order to meet higher levels of professionalism. We hope our guests will benefit from a new property map it is easier to distinguish which of the two buildings the guest will be rooming in. The hotel is installing HD TV’s in our rooms in September. The adjacent lodging facility is undergoing a long term renovation project and is not connected to the Quality and is not operated by the same people.
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Additional Information about Quality Inn East Windsor

Address: 351 Franklin Street, East Windsor, NJ 08520
Phone Number:
Location: United States > New Jersey > East Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in East Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn East Windsor 2.5*
Official Description (provided by the hotel):
The Quality Inn of East Windsor, New Jersey, is a rooms only hotel with two floors. The Inn is located next to the charming village of Hightstown, NJ. All rooms feature a microwave,refrigerator, coffeemaker, iron/board and safe.The hotel offers a Deluxe Continental Breakfast with Belgian Waffles and Sausages, juices, fruit, fresh bagels, and coffee and tea.The hotel is located 1 mile from Exit 8, of the NJ Turnpike and is reachable from NYC via Academy Bus lines. Nearby educational facilites include Peddie School, Princeton University and Rutgers. ... more   less 
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Also Known As:
East Windsor Quality Inn

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