We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing” 3 of 5 stars
Review of Sorrento Ristorante

Sorrento Ristorante
132 park ave., East Rutherford, NJ
201-507-0093
Website
Menu
Improve this listing
Cuisines: Italian
Restaurant details
Wayne, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Disappointing”
3 of 5 stars Reviewed August 26, 2013

My husband and I loved Sorrento Ristorante on our first visit last November. We loved the food, the service and the ambiance. We went recently with another couple and it was as if we were in a different place. Yes the food was excellent, but the service was quite poor. We waited for two hours to get our entrees! After dessert every single member of the wait staff disappeared for 30 minutes. Apparently there was some confusion with another table that was paying with a gift certificate that no one knew how to handle. We spent 4 hours altogether in the small room on the right, with way too many tables crammed like sardines. Certainly more than there should have been for elegant dining and for the price paid. My chair kept hitting the chair of the lady in back of me. If anybody had to go to the bathroom, everybody had to stand up. And because of the crowding you could not appreciate the tasteful decor of the place. I think that they accepted everyone who called in asking for a 7-7:30 reservation, instead of staggering the diners. Their staff and kitchen was simple unable to keep up with the number being served. I don't know if there was a change in management that caused these problems, but unfortunately we may never go back there.

  • Visited August 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

28 reviews from our community

Visitor rating
    21
    4
    2
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
new jersey
Top Contributor
162 reviews 162 reviews
95 restaurant reviews
Reviews in 83 cities Reviews in 83 cities
86 helpful votes 86 helpful votes
“Overpriced”
2 of 5 stars Reviewed August 4, 2013

Went on a Saturday night with another couple. The food was okay, nothing special but we felt it was very overpriced. The portion size were decent and the it is a byob.

  • Visited July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton, New Jersey
Top Contributor
61 reviews 61 reviews
40 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Great food, great food, great atmosphere.”
5 of 5 stars Reviewed February 12, 2013

We have been here a few times over the past two years and have found Sorrento to be consistently excellent. Tonight I had a chicken and shrimp dish and my wife had short ribs.

The chicken and shrimp were done perfectly. The recipe was to dip them in egg and flour with a lemon butter sauce. It was perfect not too heavy.

The ribs were tender cooked just right. This is why we keep coming back. We are also big fans of BYOB

The service is excellent and the whole experience is first class. It is not cheap but it is worth the splurge.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wood RIdge, NJ
Top Contributor
51 reviews 51 reviews
41 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
“Once you get past the storefront....”
5 of 5 stars Reviewed January 13, 2013

Once you get past the dreary storefront on a dreary block you are welcomed with warmth, ambiance and excellent food. The owners hovered over us like long lost friends. The service was excellent. One of our party ordered a pasta special whcih was delicious. The Vitello All Amalfitana (veal, prosciotto, eggplant and mozarella) was to die for. BYOB makes it affordable. Parking is difficult, but they offer vallet parking. Highly Recommended.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackensack, New Jersey
Top Contributor
68 reviews 68 reviews
34 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“one of the best in Bergen County for Italian”
4 of 5 stars Reviewed January 10, 2013 via mobile

One of our favorite places to eat. Small but beautiful with good service. The fish with lemoncello sauce is heaven.(the menu lists it with scallops but the chef does it for me with sole, just ask) Great bread and delicious food all around. They are very welcoming to my 8 year old and make her whatever she wants.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Sorrento Ristorante also viewed

 

Been to Sorrento Ristorante? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Sorrento Ristorante, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.