I can only think of positive things to say about this hotel! It was immaculate, the staff was extremely helpful, the breakfast was way better than expected, the rooms were large, etc. We were a little nervous about finding our way around NYC, but the young man at the front desk gave us perfect advice, and our travels were completely without complication. The bus service into NYC was so convenient (and the buses surprisingly pleasant)! There were familiar stores and restaurants nearby. The laundry area has to have been the cleanest ever in a hotel. We were happy to have found such a pleasant place for the family's stay!