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“we had a great stay” 5 of 5 stars
Review of Homewood Suites Dover-Rockaway

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Homewood Suites Dover-Rockaway
3.0 of 5 Hotel   |   2 Commerce Center Drive, Dover, NJ 07810   |  
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Ranked #1 of 1 Hotels in Dover
Certificate of Excellence 2014
Milltown, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“we had a great stay”
5 of 5 stars Reviewed June 23, 2013

i visited this past weekend with another mom and 4 - 12 year old girls. we all loved this hotel. we have stayed in suites with mini kitchens before and prefer this type of unit for overnight stay with kids as we cook our meals if we can. homewood suites in dover, nj got top reviews from all of us. the rooms were spacious, very clean, updated and not dingy in any way. bathrooms were especially clean even in the corners! the mini kitchen was in good working order and very adequate but was missing enough dishes/ flatware for the amount of guests the suite would hold, a bit annoying. also, the dining table/chairs was not equipped to provide for the number of people the room can handle. the hot breakfast was much more than we anticipated and included 3 hot items (different each day) and a make your own waffle station plus the usual cereal, coffee, toast, bagels, juice, etc. and a nice dining area or patio area with tables. items were constantly being refilled right up until the end time so if you arrive late you will still have plenty of food items to choose from. staff was more than polite and responsive, we had a light bulb out in the kitchen area and shortly after we called, maintenance came up to replace it. we left a note for housekeeping about a hairdryer that was not working in one of the baths and that was not fixed but we managed fine and overall our stay was really great.

Room Tip: as i usually do, check everything as soon as you arrive in your room so you can call about any issue...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 24, 2013
We would like to thank you for your great feedback and comments.

The entire staff at the Homewood Suites Dover NJ would like to thank you for giving us such great positive feedback and we are so excited that we were able to provide you and your families with an Extremely Satisfying stay.

We thank you for giving us the opportunity to address the hair dryer issue and we can guarantee you that this issue has been corrected and our fantastic staff will continue to work really hard to prevent this issue from reoccurring.

We again thank you for your business and loyalty and look forward to your soon return.

Sincerely,

Luisa Jimenez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • German first
  • Portuguese first
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English first
A TripAdvisor Member
5 of 5 stars Reviewed June 22, 2013

This is a new hotel that was just beautiful. Staff was friendly and helpful. Hotel was clean and comfortable. Located right across the street from a mall. Was there on business but would like to come back and explore the town of Dover, N.J. It was a great experience overall.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 24, 2013
The Homewood Suites Dover NJ would like to thank you for taking the time to share your feedback and comments regarding your recent stay here with us.

We are very happy to know that you had a wonderful time at our location and we look forward to your future stays. When you return make some time and go check out the Quiet Man tavern, it is a nice little restaurant which offers some classic movie history. I can guarantee you will have a nice time.

Sincerely,

Luisa Jimenez
General Manager
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A TripAdvisor Member
4 of 5 stars Reviewed June 6, 2013

Our stay at the hotel was very nice. I would have rated 5 stars, if the pool was a little more supervised, not saying lifeguard, but a check in here and there. Very rowdy kids and for the three days we were there, we had to pull our kids out. I would also request a room away from the Fed-Ex building. Woke up to beeping at 4 in the morning. That was manageable, as it only was one night of the two. The hotel is very clean and staff is quite friendly. Definitely would stay again!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 14, 2013
We would like to thank you for taking the time to share your feedback and comments regarding your experience here with us.

We are very happy to know that you enjoyed our facility, the service provided, had a great time and that you will definitely return.

We would also like to thank you for your feedback regarding our pool, we do apologize that your experience at the pool was not all that it could have been and we can guarantee you that we have addressed the issue and this area will continue to improve as we would like to ensure your full satisfaction in the near future.

It has been wonderful to hear about your stay and we look forward to your soon return.

Sincerely,

Luisa Jimenez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gastonia, United States
1 review
5 of 5 stars Reviewed June 6, 2013

Rooms were spotless, nicely decorated, food at Manager's Recpt. was a full meal and very good. Easy access to Rt. 80, very close to a large mall, movies, dining. Hotel staff was so nice and helpful. Great hotel. Will stay here again and again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 14, 2013
Dear Valued Guest,

We are so extremely happy to hear that your stay with us was Terrific and to know that you will return makes us very proud.

The Homewood Suites Dover NJ would like to thank you for your business and loyalty and we look forward to your future stays with us.

Have a great Summer Time!

Sincerely,

Luisa Jimenez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WWS2
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 4, 2013

We stayed this past Sunday night as a little mini vacation, took in dinner at Panera and saw 'Now You See' at the AMC theatre. Panera was the usual, the movie was excellent and recommend it.

Hotel was clean, pool nice, staff courteous, no complaints about that. However, our 6am breakfast would have been good except for the orange juice, or actually whatever it was that was orange colored. The color was the only thing that had any relationship at all to what is orange juice. Words just cannot describe how terrible it was. Blended liver juice might be a step up.

Had a first floor room on end opposite the pool, good location, Ayda was very helpful. Rockaway Townsquare is a block away [so is the FedEx Ground Center] with many stores, restaurants, and of course the movies.

Room Tip: See note above about the orange juice.............. For a Homestead, let alone a Hilton, to serve s...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 14, 2013
We would like to thank you for taking the time to provide us with your feedback and comments regarding your recent stay.

Knowing that your time with us was excellent and the service provide was great makes our staff feel wonderful and we thank you for letting us know. The Homewood Suites Dover NJ always wants to make sure that you and your family members feel at HOME.

The kitchen team feels terrible about your experience with our orange juice and they have been looking into ways to improve this item at our breakfast. We do thank you for letting us know and we will continue to improve this area to ensure that during your next visit we can provide you with a much better quality orange juice.

Thank you again for sharing your experience.

We look forward to your future stays with us.

Sincerely,

Luisa Jimenez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
4 of 5 stars Reviewed June 3, 2013

The hotel was comfortable and the staff was very friendly and helpful. The rooms and beds were comfortable. The pool was very clean and the lobby area was very comfortable and large. The complementary coffee was a nice feature.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, June 14, 2013
Dear Valued Guest,

We are so happy to hear from you and are very grateful to know that you found our accommodations to be as you expected and had a wonderful time here at the Homewood Suites Dover NJ.

We thank you for your business and look forward to your soon return.

Thank you for your feedback.

Sincerely,

Luisa Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monmouth County, United States
2 reviews
5 of 5 stars Reviewed May 27, 2013

I stay in this area twice a year, and I am so grateful I discovered this hotel. I regularly travel alone, so it was such a welcome place to find after a couple of the other hotels I'd stayed at over the years. For just a few dollars more - and sometimes less! - you get safety, cleanliness, comfort, a kitchen, a very roomy space and HUGE bathrooms. Plus, you are right across the street from the Rockaway Mall complex, and many other additional stores - very convenient if you forget something at home. I recommend this hotel - and chain - to everyone.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luisa J, General Manager at Homewood Suites Dover-Rockaway, responded to this review, May 29, 2013
We would like to thank you for your comments and feedback.

It is great to know that you enjoy your times with us and that we are your number one choice in the Dover / Rockaway area.

We feel so thankful to have your business and loyalty and are very excited to know that you always have a great stay.

Thank you again for your feedback and have a wonderful Summer Time!

We look forward to your stays in the near future.

Sincerely,

Luisa Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dover-Rockaway

Address: 2 Commerce Center Drive, Dover, NJ 07810
Phone Number:
Location: United States > New Jersey > Morris County > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Dover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Dover-Rockaway 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dover - Rockaway is located just minutes from Parsippany, Morristown, Denville, Mt. Arlington and the International Trade Center in Mt. Olive in Dover, New Jersey. Enjoy full breakfast each morning, evening dinner & drinks and complimentary high-speed internet access. Whatever the reason for your visit, keep in shape at our fitness center, indoor pool, basketball & tennis courts. Explore many Dover area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Homewood Suites Dover-Rockaway Hotel Dover

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