My reservation requested a handicap accessible room for two nights. The clerk who could not be bothered tried to put us in a regular room at the end of the building. I complained and was put into a proper room which was OK. The room was comfortable but the bathroom flooded when I took a shower. The second day we did not get any soap etc.
The breakfast service ran out of bagels and milk more than 1 hour before it was closing. The staff was not friendly, helpful or accommodating.
- Also Known As:
- Homewood Suites Cranford Hotel Cranford
- Homewood Suites Cranford Hotel
- Homewood Suites Cranford
- Homewood Cranford
- Cranford Homewood
- Cranford Homewood Suites
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton® Newark-Cranford is conveniently located just 17 miles from New York City in Cranford, New Jersey. Visit our hotel and enjoy full breakfast each morning, evening dinner & drinks, free high-speed internet access, & comfortable one and two-bedroom suites. Whatever the reason for your visit, relax and keep in shape at our fitness center and outdoor pool. Explore many Cranford area attractions just steps from our centrally located hotel. ... more less
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