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“Not your mother's Holiday Inn” 5 of 5 stars
Review of Holiday Inn Clark - Newark

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Holiday Inn Clark - Newark
3.0 of 5 Hotel   |   36 Valley Road, Clark, NJ 07066 (Formerly Crowne Plaza Clark)   |  
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Ranked #1 of 1 hotels in Clark
Port Townsend, Washington
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not your mother's Holiday Inn”
5 of 5 stars Reviewed February 4, 2013

This is probably one of the nicest hotels I've stayed in, and I'm on the road 200+ days each year. Wonderful, friendly staff. Hotel restaurant is better than most of the local restaurants. Upscale lobby.

Room Tip: Rooms on sixth floor have microwave and refrigerator.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this review, February 6, 2013
Dear Valued Guest:
Thank you for submitting a wonderful review on the Holiday Inn-Clark/Newark. It was a pleasure to read your comments and we are delighted that you enjoyed your stay.

Your feedback will be shared with the entire staff. Thank you again for the glowing review. We appreciate your business and look forward to seeing you in the future.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Shanghai, China
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2013

I stayed at this hotel 2 years ago when it was a crown plaza hotel. The hotel has a new lobby and eating area..the rooms were semi-renovated which is what the hotel actually needed 2 years ago. comfortable stay, nothing to do around that area. Breakfast wasn't too bad either. Also this hotel was across the street from where I needed to be in the morning so the location was perfect for my needs.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this review, February 6, 2013
Dear Valued Guest:
Thank you for taking the time to submit a review for the Holiday Inn-Clark/Newark. We apprecate your continued patronage and the feedback that you shared.

We are delighted that you enjoyed the improvements made to the property and that it was convenient to your destination. We hope when your travels bring you back to the area, you will visit us again.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Windsor, Connecticut
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2013

This was a quick one night visit to see friends in New Jersey. This hotel is right off the Garden State Parkway. Though it is a little tricky to get to if you don't know how to navigate a circle. But very easy access on and off the parkway. And just down the road is a shopping area with a food store and a few restaurants and a Walgreens. The hotel lobby is very nice and modern. I did not eat at the hotel but they had a full service restaurant and a bar. A computer/business area and a place to lounge and relax with friends. The front desk employees were very nice and efficient. I loved that you didn't have to ask for the wifi password. It was given to you with your key. Had absolutely no trouble with wifi (which I have had at other more expensive hotels). The room was actually a very nice size but the bathroom was extremely small. Since it was only me that wasn't a problem but more than one person's toiletries would not have fit. The bed was very comfortable, tv worked and the room was very clean. Had a very good experience on my one night visit.

Room Tip: My room was right by the elevators and I thought it might be loud but the rooms are very week insula...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this review, January 27, 2013
Dear Valued Guest:
Thank you for taking the time to review the Holiday Inn Clark/Newark. We appreciate your feedback and the information you shared.

We are delighted that you enjoyed your stay and had a restful nights sleep. We look forward to seeing you when you return to the Clark area.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, New Hampshire
Top Contributor
105 reviews 105 reviews
30 hotel reviews
Reviews in 53 cities Reviews in 53 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 10, 2013

This is the first time I have stayed in this place since they started flying the Holiday Inn flag. It is an older building but they have done a nice job renovating the space. I really like the look of the new lobby/store/snack bar/bar/restaurant. It is a nice modern open concept space. I didn't happen to eat at the restaurant so I cannot say what the food was like. I had a two-night stay while on business in the area and I was very satisfied.

My room was nicely renovated, new decor, comfortable bedding, and the bathroom while small was well-laid out to take advantage of the space available. There is plenty of free parking and the grounds are well maintained. The room was very quiet and I slept well. The free WIFI was speedy and trouble-free.

I did buy a couple of soft drinks from the lobby store and the prices were about the same as what you would pay at a local convenience store. Thanks for not charging unreasonable prices.

The staff was friendly and helpful. They did acknowledge my Priority Club membership but there weren't any freebies (bottle of water, cookies, etc) like some places in the Holiday Inn chain provide.

The location is good, conveniently located right of the Garden State Parkway in the one and only section of the Parkway that doesn't have tolls. Easy on and easy off the highway in both directions. I will definitely put this on my list of regular places to stay while on business in NJ.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this review, January 14, 2013
Dear Valued Guest:

Thank you for taking the time to review the Holiday Inn Clark/Newark. We appreciate your comments and the information that you posted.

We are delighted with the renovation results and we are pleased that our guests are enjoying the new decor and features.

Again, thank you for your review and we look forward to your return visit.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunset Beach
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 29, 2012

Even thought the staff had to work Christmas Eve and Christmas Day when most people are home with family everyone was very pleasant , helpful and cheerful. We would definitely stay here again. Rooms are large, comfortable and the entire property is very up to date.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnegat, New Jersey
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 28, 2012

This hotel is much improved by it's renovation, yet there is much more to be done. There was still loose plaster on the floor and a soaked ceiling in our room from Sandy, even though Sandy hit us on October 29th and we stayed there December 24th. That's a long time to go without vacuuming a room. We were also surprised that guests had to pay for coffee in the lobby, I like to go down and get a 2 cups for my wife and myself first thing in the morning.

Room Tip: Stay away from the exceptionally loud ice machines.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this review, January 10, 2013
Dear Valued Guest:
Thank you for taking the time to write a review for the Holiday Inn Clark/Newark. We appreciate your time and the information that you shared. Hurricane Sandy impacted so much of the area and we are still finding remnants of the destruction. We appreciate that you took the time to let us know. We hope when you are in the Newark area, you stop and say hello or even spend another night.

Warm regards,
Tracy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 18, 2012

Location is okay, right next to the Garden State Parkway.

However, hotel is quite old being a renovated Crowne Plaza, which leaves the general condition quite poor.

I had ordered some food to be delivered, only to be told by the driver that the desk would not let him upstairs. Phoned the front desk to confirm and after telling them he was my guest and could be allowed up, they refused to let him.

When pressed, they stated it was for security, and had a hard time answering what threat a guy with a food box posed, compared to the other individuals freely entering the hotel. Overall, left me unsatisfied with the level of service.

With a greater attention to service, this hotel could shine, but unfortunately, it leaves much to be desired.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Clark - Newark, responded to this review, January 7, 2013
Dear vforni,

Thank you very much for your recent stay with us. I am glad you liked our hotels location. We are deeply sorry we fell below your expectations. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. While we understand that your stay was not 100% satisfactory, we hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Irish V.
Case Manager
IHGCare
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Additional Information about Holiday Inn Clark - Newark

Address: 36 Valley Road, Clark, NJ 07066 (Formerly Crowne Plaza Clark)
Phone Number:
Location: United States > New Jersey > Clark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Clark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Clark - Newark 3*
Official Description (provided by the hotel):
This award winning, full service, boutique-style hotel is an exquisite blend of modern luxury and impeccable service. We are conveniently located at exit 135 off the Garden State Parkway in Clark, NJ, with easy access to The City Centers of New York, Newark and all major attractions including the Statue of Liberty, Times Square and the Prudential Center. We are just minutes south of The Newark International Airport and just 2 miles from Rahway Train Station for convenient access to Newark or New York City Stay connected... with complimentary wireless high-speed Internet access. Stay fit... choose from our state-of-the-art fitness facility or access to Bally s Total Fitness. Stay restful... our Sleep Advantage program goes well beyond the limitations of any other brand by creating the optimal sleep experience.Stay for convenience... a delicious meal, meeting or event is an elevator ride away. Stay confident...as our staff is well trained in the art of hospitality. Businesses: L Oreal, Conoco Phillips, Siemens, JP Morgan Chase, Schering Plough, Merck, Exxon Mobil, and Bank of America. Hospitals: Rahway, St. Barnabas-Union, Trinitas, JKF, and Overlook. Universities: Seton Hall, Rutgers, and Kean. Sneak nine in at nearby Hyatt Hills Golf Course with driving range and miniature golf. ... more   less 
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Also Known As:
Crowne Plaza Clark Hotel Clark
Clark Crowne Plaza

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