Asked for a non smoking room, told by staff that it was non-smoking but all linens, towels, and the bathroom smelled of cigarette smoke and there were cigarette burn marks on the bathtub. Bathroom also had spiders in bathtub and silverfish.
Room was not cleaned, linens not changed the whole 2 night, 3 day stay. We were unable to get new linens or towels to shower until after 10am--and still they never came.
Staff was rude, unapologetic, not helpful, and not knowledgeable about the area.
- Official Description (provided by the hotel):
- Welcome to Americas Best Value Inn Cherry Hill/Philadelphia, located within minutes of the area's best attractions including Cooper River Park, Camden County Park, Cherry Hill Mall, New Jersey State Aquarium, Tweeter Center, and Blockbuster-Sony Music Entertainment Centre. After an enjoyable day of sightseeing guests enjoy a delicious meal at one of the local restaurants such as Wendy's, Lobster Trap, or Mikado Japanese Restaurant. Americas Best Value Inn Cherry Hill/Philadelphia offers an on-site restaurant, free 24-hour coffee in the lobby, and a guest laundry facility. Our front desk staff is available to assist you 24-hours/day. Guest rooms feature free wireless high-speed Internet access, cable TV with HBO, and free local calls. A hairdryer, iron, and ironing board are available at the front desk for a refundable security deposit. At Americas Best Value Inn Cherry Hill/Philadelphia, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
- Reservation Options:
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- Also Known As:
- Americas Best Value Hotel Cherry Hill