The hotel staff was very friendly and helpful. We had two adults and three children. Upon arrival, the room was ready for us as promised. The roll away bed was setup for one of our kids and it was very comfortable. The room was clean and well kept with no issues. The breakfast was as usual for the Hampton Inn. We arrived down to breakfast at 8:30 am and there were no breads etc left. The hotel was clean and well kept overall. The hotel was located a short distance out of NYC. We traveled into NYC by car in the morning around 9 am and missed most of the traffic. The hotel is in a great location...no concerns with the location. We would stay here again and recommend to families as an alternate to staying in the city limits of NYC.