We stayed here for four nites. The hotel was very clean, the staff were all very friendly and accommodating. It is in a very convenient location to get the bus into the Port Authority a block from Times Square. The bus was $8.50 round trip, most nites we came back after a Broadway show, which was around 11 pm, felt very safe. It was nice to have breakfast provided to start the day. The coffee was good. We found that there are 4-5 good restaurants in Carlstadt , not so much within walking distance, but it was easy to get to them since the hotel has a shuttle service that runs until 11 pm that will take you and pick you up, it was great. On the day we were leaving we found our battery dead, the staff were so helpful, especially a young man named Frank who came with his own vehicle to boost ours and stayed with us til we could get on our way. We had a truly great experience.