We were suppose to stay there in June. We booked them through a travel agent. We were told that we would not be charged until check-in. Next day the hotel charged our account and caused us overdraft fees and refused to acknowledge that they shouldn't have charged us until we checked in. We even printed the papers from the travel agent which stated that they shouldn't have charged us. Then they charged us $25 to cancel the room so we wouldn't get more overdraft fees. This could have been resolved if they would have credited us back the full amount that they took from us and offered us accommodations, instead we have to look for accommodations somewhere else and we are stuck with huge overdraft fees because of them. We have filed a claim with the Better Business Bureau.
- Official Description (provided by the hotel):
- Established in 1876, The Historic Chalfonte Hotel is recognized as the oldest continuously operating hotel in Cape May, America's Original Seaside Resort. Situated just two blocks from the beach, The Chalfonte offers a unique seashore experience defined by warm, Southern-style hospitality and simplistic traditions. We cater to every budget with spacious suites, guest rooms with premium and European style baths, and traditional rooms with shared baths down the hall. Guest rooms feature crisp linens and cool seaside colors, and are free of televisions, telephones, and clock radios. Our nationally acclaimed Magnolia Room restaurant serves Southern-style fare with lovingly prepared family recipes and our King Edward Bar is famous for its classic cocktails and casual ambiance. Our guests continuously return from around the world to enjoy this very special destination. ... more less
- Reservation Options:
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- Also Known As:
- The Chalfonte Hotel Cape May
- Chalfonte Cape May
- Chalfonte Hotel Cape May