First let me say that I'm a pretty low-maintainance traveler. I don't expect a Ritz everywhere I go, but I do expect a certain attention to detail no matter what the level of the hotel. No question, the Beach Shack has a great location, about a five minute walk from the main drag of Cape May, and directly across the street from the beach. The beach service was terrific-- just walk over, tell them your room number, and the courteous young men set out chairs, towels and umbrellas for you. That was all great. However, the room itself was *really* small. I'd requested a room with two beds for my husband, myself, and our 18 year old daughter. Instead we got a room with one bed and a pull-out couch, that we had to remake with sheets every night. Nothing else was available. With the bed pulled out, we were literally stepping over tables to get anywhere in the room. There was a hanging lamp directly over the couch that we were constantly bumping our heads on. Who puts a chandelier in the middle of a room? The bathroom was really barely big enough to turn around in, with no hooks for towels, (though there were holes in the door where hooks apparently had previously been) so things were constantly piled up. The room cleaning always missed something. One day we got no replenishment of shampoo (we'd started out with one tiny bottle of shampoo for three people-- in a beach place where people are likely to take more than one shower a day). Another day no replenishment of coffee for the machine. And the worst was the day we discovered that they hadn't given us sheets for the pull-out. And this was discovered after-hours at the office, so my daughter was visiting the laundry room to beg some sheets off the people working there. I know that prices are high in Cape May, but at least one should expect that the little things get done properly.
- Official Description (provided by the hotel):
- The Beach Shack is a fresh, new, fun alternative for beachfront vacations. You will feel comfortable wearing your flip flops all day long. ... more less
- Reservation Options:
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- Also Known As:
- Beach Shack Hotel Cape May