My husband and I actually had a nice time at the campground until we got home. A few days after our vacation I received a letter in the mail that they charged my credit card $ 190 because the bed spring mechanism on the sofa bed was severely damaged and had to be replaced. WE DID NOT EVEN USE THE SOFA BED ! Needless to say I called right away and the first person I spoke to asked if we had been jumping on the sofa bed. We are both 56 years old !!!
I have tried to call the owner every day since the letter and cannot get past the girls who answer the phone. As soon as they hear my name they put me on hold and then come back to say that he is not there. I have not been rude or nasty on the phone with anyone when I call. I just figure if he was able to sign the letter he should be able to speak with me directly on the phone.
I have submitted a dispute with my credit card company and they are going to help me.
DO NOT sign anything when you check in until you go and inspect your cabin.
I have been totally ripped off and now I am seven hours away and can only make phone calls which have proven to be fruitless !!!
There are multiple campgrounds in the area.........keep on looking !
- Official Description (provided by the hotel):
- Holly Shores Campground and RV Resort is conveniently located right between historic Cape May and the Wildwoods.Our wooded park will provide you with the pleasures of the forest, yet you're only minutes away from the beaches and oceans that have made our area famous. Join in with all the activities we offer your family at Holly Shores, or just relax at your campsite and enjoy the peace and quiet that our natural surroundings provide for you.Awarded "Large Park of the Year" by ARVC"Best Campground" by CapeMaycom"Top Rated NJ Park" by Trailer Life ... more less