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“Disappointed repeat customer” 3 of 5 stars
Review of La Mer Beachfront Inn

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La Mer Beachfront Inn
3.0 of 5 Hotel   |   1317 Beach Avenue, Cape May, NJ 08204   |  
Hotel amenities
Ranked #9 of 42 Hotels in Cape May
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointed repeat customer”
3 of 5 stars Reviewed May 18, 2013 via mobile

It started st check in we have always had fourth floor rooms. We are checking in and discover they have us on the second floor. when we say was expecting a fourth floor(no children on fourth floor) we are told they have room 438 in corner if we would like to see it. After seeing it and saying its great we find out that our three day stay can not be since they have another repeat customer who has a "lock" on the room for one night so now we can not have the room. The posted LaMer policy is they do not commit to any room for your stay. We accepted the third floor corner. being told same as fourth well not so but lesson learned. Will most likely come back but will ask for a "lock" for our room number. The housekeeping and front desk great as always. Management who I think checked us in not so much.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
    254
    163
    26
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2013

The hotel is clean and comfortable and the staff is extremely friendly and accommodating. I taught a class there and used their conference center as a classroom. It was also extremely comfortable. I loved that my room had an apartment-sized refrigerator, microwave and sink in the kitchenette area. That meant I could easily make my own breakfast in my room each morning. Full ocean view -- I could watch the waves and the fishermen from my room. All you do is cross the street and you're on the sand. Lovely place to stay and fabulous place to teach a class. Since we went at the beginning of May, the rates were extremely reasonable -- plus they gave us a discounted rate since we were a group. Highly recommend!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marakis, Manager at La Mer Beachfront Inn, responded to this review, June 14, 2013
Thank you so very much for the raving 5-star review! We just love it when our customers take the time to leave kind words for us on this particular platform. We are thrilled you found our staff friendly, warm and accommodating. As for our rooms — we agree — they are so comfortable, well equipped and boast amazing ocean views. Again, thanks so much for the awesome words!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, NJ
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed May 14, 2013

Room Type: King with Side Ocean View
Rate Paid: $169
Reason For Stay: Leisure
Overall Score: 65/70

Location - 8/10

Located right up against the ocean, for beach visits you can't get much more convenient. In terms of the town however, the hotel is located quite a ways down the beach (about 1.5 miles) from the main shopping/activity area. The area around the hotel has mostly more formal dining attached to other hotels, so it can be a bit of a hike (or you have to drive and worry about parking) to get to more casual fare and light bites. It's a very nice walk however.

Room Design - 10/10

Plenty of space in our room which featured a king bed, pullout sofa, table with 4 chairs, kitchenette and large bathroom. Sliding doors opened to a smaller size balcony with two chairs and a nice view of the ocean if you looked to the right.

Room Amenities - 9/10

This is where things were a bit more hit and miss. The TV offered many channels, the internet was reasonably fast, the towels were super fluffy. Lots of extra pillows available. Plenty of storage. Fully furnished kitchenette. The sheets however were very thin, and there were little details that threw you. The book of Cape May events, which included a schedule, was from 2010-2011. The alarm clock was ancient and still had a bracket to me mounted to a wall. These small details detracted from an otherwise very nice room.

Hotel Design and Layout - 11/10

The hotel is well laid out, with multiple elevators to access each wing (large spacious ones too). Rooms are clearly marked. New RFID key cards make access a lot easier when handling luggage. Plenty of parking is available, much of it covered, a huge plus in wet/hot weather. They got a bonus point for that.

Amenities - Non Club - 10/10

There is an outdoor pool and a well equipped workout room. There is a Spa as well, we didn't check that out.

Club Room - Not Applicable

Hotel Staff - 9/10

The staff was quite friendly, knew the area and was always willing to answer questions. There was a little bit of confusion at checkout. Housekeeping did a great job on the room.

Dining - 8/10

The attached hotel (The Pier House) had what looked to be a very nice dinner menu. We had breakfast there, the portions were huge (to the point of it being a negative). Service was a bit slow, but it was still the offseason.

Comments and Notes:

As the title says, with a little attention to detail, this could be a top scoring hotel. The location may be a bit of a negative OR a positive, depending on what your plans are. For a family that wants to spend time on the beach and doesn't mind popping into town for dinner, its a great option given the kitchenette and short walk to the beach, plus the pool. If you are more interested in seeing the Victorian architecture, maybe staylng closer might be a better choice (although there are some stunning hotels along the walk to town via Beach Avenue).

I did forget to check, I know there is a trolley that runs around Cape May at various times, if it comes out near the hotel, that would mitigate a lot of the location issues.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

Our daughter bought us one night stay for Christmas and we added 1more night. We had a panaroma view.The view was just stunning I did not want to leave .Just setting on the bed looking out was so relaxing.
We liked the balconies we were out there all times of the day and night.we seen the sun rise and dolphins .
Our room had a king size bed,flat screen,wet bar area and a nice bathroom. staff was great.thank you
La Mar hotel.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed May 6, 2013

Rooms are very large - great for families - we stay several times a year and love the newly renovated rooms. They added a Gym since last stay and are now opening a Spa in the next couple of months. So nice just to walk outside the hotel and straight onto the beach. Very personal and family run hotel. Cape May is so peaceful and safe that it feels from another age but contemporary at the same time. We also got a late check out at no extra charge which was very nice.

Room Tip: Ask for beach front or corner rooms
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerdale, NJ
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 2, 2013

Our stay at this hotel was great. Everything is state of the art. Only problem is cell phone service. The front desk advised us that we may have problems because of the hurricane measures in the building. We had few problems. Also, no free breakfast. You will like it here.

Room Tip: The ocean front rooms were a few dollars more. Side rooms have a lesser view of the ocean.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marakis, Manager at La Mer Beachfront Inn, responded to this review, May 6, 2013
Thank you so very much for the stellar 5-star response! We truly give thanks to customers like yourself if take time from their busy schedule to leave us positive feedback. We are over-the-moon you found our Inn state-of-art. As for the cell phone service, we are working on that as well. Again. thank you so very much for the kind words and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union, New Jersey
Level Contributor
165 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 27, 2013

The La Mer is our favorite hotel in Cape May. We tend to go for one night when we want a quick getaway to Cape May. We've stayed here several times and it's always a psotive experience. The rooms are large, clean and well maintained. The staff is always friendly and efficient. The La Mer is definitely recommended by this reviewer.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marakis, Manager at La Mer Beachfront Inn, responded to this review, May 6, 2013
Wow! Thank you so much for the positive review. We love that we are your hotel of choice when planning a quick getaway to cape May, NJ. We truly value your opinion and are honored that you have stayed with us several times and always experience a positive vacation. We are thrilled you find our rooms large, clean and well maintained. We will be sure to relay the message to our staff that you find them always friendly and efficient. Again, thanks so much for staying with us and we look forward to servicing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Mer Beachfront Inn

Address: 1317 Beach Avenue, Cape May, NJ 08204
Location: United States > New Jersey > Jersey Shore > Cape May
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#7 Family Hotel in Cape May
#11 Romantic Hotel in Cape May
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Mer Beachfront Inn 3*
Number of rooms: 144
Official Description (provided by the hotel):
We invite you to stay with us and enjoy the luxurious comfort and seaside serenity at La Mer. • Spectacular oceanfront views• Private balconies• Granite wet bars w/ microwaves and refrigerators• High-speed internet• Heated pool with sundeck• Outdoor gas grill• Elevators• On-site laundry facilities• Personal safes • Multiple telephones • 40-inch LCD/DVD Televisions• Business Center • Banquet rooms• Off-street, covered parking• Beautifully landscaped grounds ... more   less 
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Also Known As:
La Mer Beachfront Hotel Cape May
Hotel La Mer Beachfront

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