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All 43 Cape May hotels

Carroll Villa Hotel: Traveler Reviews

3.0 of 5
19 Jackson Street, Cape May, NJ 08204
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Carroll Villa Hotel
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Ranked #2 of 43 hotels in Cape May
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Most recent review
5 of 5 stars Reviewed December 14, 2012
floss757 Doylestown, Pennsylvania
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566 reviews from our community

Traveler rating
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    43
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Families
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Couples
370
 
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25
 
Business
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Doylestown, Pennsylvania
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Carroll Villa and Mad Batter”
5 of 5 stars Reviewed December 14, 2012

Using our discount coupon we stayed one night at the Carroll Villa and opted for a second floor smaller room because of the stairs (no elevator) we had a tiny quaint room for myself and my sister .... the amenties were wonderful. we had 2 bottles of water and a wonderful Chardonnay wine from Chile at our bedside table. . we used the trollery tour, the visit to the Cape May Winery (also available was Hawk Haven winery) and the breakfast included (wonderful.. passed on the bloody marys) we also used the 30% off the dinner which was absolutely terrific. the staff and the servers at the Mad Batter could not have been better. having come from Congress Hall the night before and having had a terrible experience at breakfast at the Blue Pig, this was a wonderful and delightful experience. the whole day and night could not have been better and it is the best bang for your buck ever. we highly recommend it and have friends going right after Christmas. Being a Cape Mayer for years and years, but having never had the oopportunity to use the Mad Batter, it will certainly go into my future plans for Cape May.

Room Tip: the room is not spacious, small bathroom and no view... if it is bedrooms that are important you mi...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnegat, New Jersey
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
“WHATTA DUMP!”
1 of 5 stars Reviewed December 13, 2012

We upgraded to a superior room for our stay on 12/12/12. For the extra $30 we got a tiny room with peeling wallpaper, it was the worst room that we have ever had anywhere. The room was so bad that we just went home at 7 PM forfeiting our non-refundable (thank you travelzoo.com) fee and the $30 breakfast voucher for the next morning. The one bright note was that the help was very pleasant and cheerful, we couldn't have asked for a nicer staff. And I almost forgot there was a $10 gratuity that had to be paid at the time of check in. Am I alone in never having heard of such a thing? Also there was a beg envelope in the room for tips for the housekeeping staff, in addition to the $10 gratuity I presume.

Room Tip: If we had a premium room I can't imagine what the standard rooms must be like.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Service
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Rangers1, Owner at Carroll Villa Hotel, responded to this review
January 10, 2013
HAPPY NEW YEAR...IT Is Frustrating when we get taken to task because our customers do not read what they are entitled to and their responsibilty with the special offer. We take great pride in our national landmark hotel and restaurant. We are now in the Winter season repapering walls, painting, adding art work , lighting, carpets and new furniture which is hard to do in season
Your LIVING SOCIAL promotion stated that gratuities were to be paid by the customer for our housekeepers and wait staff. This helps insure compensation for our housekeeping and restaurant staff because customers sometimes forget that gratuities are included in the package.
.We normally have 2/3rds of our rooms available for any promotion...The problem is that if you wait until the end of the promotion to choose a room that the most popular ones are not always available or that the date has already been booked...I hope that this helps explain some of the customers concerns
Mark Kulkowitz, Owner
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Lancaster, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Best time ever”
5 of 5 stars Reviewed December 12, 2012

Old world charm and the friendly staff at the Carroll Villa and Mad Batter always make my stay here a very memorable one. The Hotel is centrally located and is walking distance from shopping and fun. Happy hour is always a good time at the bar at the Carroll Villa.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Robbinsville, New Jersey
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Adequate hotel - not a bed and breakfast”
4 of 5 stars Reviewed December 11, 2012

For a hotel 1/2 a block from the beach and 1 1/2 blocks from the pedestrian mall in Cape May, this hotel had a very nice location. It is a little run down, but the living social deal was well the price. No curb appeal. They have an excellent happy hour (which is really 3 hours) at the Mad Batter Bar. Best beer on tap in Cape May. We went with another couple and thoroughly enjoyed ourselves. Our room was clean, the bed was comfortable and the water pressure was great. It was also nice and quiet for sleeping. We were in room 16. A little dark (even with two windows) and the furniture was a bit big for the room, but we only slept and dressed there, so not a problem. Tiny shower stall, but again, adequate. The shared living room on the main floor was very small if you wanted to meet with friends, because you were not going to meet in your room - too small. We had the breakfast coupon which covered our breakfast cost and included Mimosa's. We ate dinner at the Merion Inn around the corner, which was excellent!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gloucester City, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful time.....”
4 of 5 stars Reviewed December 10, 2012

Had a great time at this Villa Hotel.........great weather for December.....Staff was friendly and helpful..........Food from the Mad Batter was great........The room was small, next time I will reserve a larger room.............bed was just fine for us........We stayed in Room 11........nice bar but it closes too early.........9/10 PM.........

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Carroll Villa Hotel

Also Known As:
Carroll Hotel Cape May
Carroll Cape May
Address: 19 Jackson Street, Cape May, NJ 08204
Phone Number:
Region: United States > New Jersey > Jersey Shore > Cape May
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites
Hotel Style:
#1 Romantic Hotels in Cape May
#1 Onsen Hotels in Cape May
#1 On the Beach Hotels in Cape May
#5 Family Hotels in Cape May
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Carroll Villa is a family owned and operated 21 room Bed and Breakfast Hotel and home of the Nationally acclaimed Mad Batter Restaurant. Our building is a registered Historic Landmark, circa 1882, located in the heart of Cape May's historic district, half block from the ocean, and one short block from the Victorian Mall. Our Rates include full breakfast for two. All rooms have antiques, private bathrooms, air conditioning, ceiling fans, LCD TV's and phones. ... more   less 
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