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“Not terrible, but not top notch” 3 of 5 stars
Review of Legacy Vacation Resorts-Brigantine Beach

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Legacy Vacation Resorts-Brigantine Beach
3.0 of 5 Resort   |   1400 Ocean Ave, Brigantine, NJ 08203 (Formerly Celebrity Resorts)   |  
Hotel amenities
Ranked #2 of 5 Hotels in Brigantine
NJ
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Not terrible, but not top notch”
3 of 5 stars Reviewed April 7, 2014

I've been coming to Brigantine since I was a young girl for family vacations and when we take a weekend in Atlantic City we always stay in Brigantine to get away from the hustle and bustle. Our usual hotel choice was booked for the night we wanted so we decided to give this a try. At first glance it seems like a lovely older hotel and even upon entering the room it seems fine, which it is, for the most part. There was a suspicious hair on the top of the sheets when we arrived, but after a thorough inspection we were able to just brush it off and be confident that the rest of the bed was clean. There were no batteries in the carbon monoxide detector, which we informed the desk of when we checked out. We did not use the kitchen area, but there were dish towels, etc. left on the counter and even though the pot holder was made of terry cloth, it was apparent that it hadn't been washed as there was food crud stuck to it. The heat/ac units are very noisy and woke us up every time they started up during the night. I was not happy to discover another gross hair in the shower the next morning. Also, it was a two night minimum, so even though we only needed one night, we booked for the second night so that we didn't have to check out at 10:00 am. With check in at 4:00 pm and check out at 10:00 am there's barely enough time to sleep and shower. If you're in town to spend a night in AC, checking out at 10:00 am is a bit rough. Also, if you intend to make it out in time for 10:00 I recommend bringing your own hair dryer. The one that's in the room had very little power. I hate to make this review sound like it's all negative, the people who worked at the front desk were very friendly and polite and there was nothing that would make us say that you shouldn't stay here, but it's the little things that make me say that we won't be leaving our usual hotel to stay here again.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, April 9, 2014
Hi mythreesuns

Thank you for the feedback on your recent stay. We apologize for any inconvenience that may have occurred. Please feel free to contact us at 609-266-2266 at your earliest convenience to discuss your stay. We would personally like to hear from you.

Warm Regards
Legacy Vacation Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

My fiance and I didn't get a chance to post a review of our '13 summer vacation at your hotel;
In short I've been taking my son to Brigantine since '10 and fell in love with the beach town; since then I've been engage to be married and have returned to Brigantine along with my fiancee, my son and grandchildren. Last year we got lucky and found the Legacy Vacation Resorts, we loved it, steps from the beach, a nostalgic 1920's setting the Hotel is perfect. with a suite equipped with a kitchen, all the things we needed. We just booked a 3 day stay again at your Hotel; looking forward to a great time!

Omar / Awilda

Room Tip: Condo suite.. a must have.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, March 18, 2014
Dear Omar

Thanks so much for the kind words and so excited that you are coming to visit us again real soon. Have safe travels!

Warm Regards
Guest Relations
Legacy Vacation Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2014

At first glance appears very nice. When assigned penthouse room we thought we were privileged .
We should have had a red flag when she told us penthouse B was a little hard to find, she said " just open a door and go up a few steps and you will find it" it was up at least 12 steps to what felt like a prison, made even more special with the noises of the elevator works up " there" right beside our room all night. Not even enough room in our bedroom for one night stand. Very creepy. How would anyone older ever be able to carry their suitcases up those steps? When we checked out the young man asked how our stay was and we said we were surprised how many steps we had to climb. He said , oh you were penthouse B, I have never seen that room. We suggested he go see it before he books it again.

Room Tip: I would ask to see the room before you pay for it. I have never done that before but just might in t...
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, March 10, 2014
Dear Linda J

We apologize for any inconvenience that may have occurred during your recent stay. Please feel free to call Legacy Vacation Club, Brigantine and ask for the Resort Manager, Michael. 609-266-2266. We would like to further discuss your stay and try to put our best foot forward in winning back your business.

Warm Regards
Guest Relations
Legacy Vacation Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
93 reviews 93 reviews
52 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 23, 2014

We stayed for one night - off season - hotel is directly on the beach about 3 miles from the marina district Casinos in Atlantic City. The hotel itself is dated but very clean. It was built in 1927 and has a very nostalgic ambiance about it. Our room had a full kitchen including a dishwasher. We had a living room area, flat screen TV, very comfortable bed, 2 closets one which was a walk-in. Bathroom was small but water pressure was good. We never used the indoor pool and the restaurant was closed since it was off-season. We had a nice view of the ocean from our room. I would definitely stay here again. The front desk was very accommodating at both check in and check out. We paid half the price of the hotels on the boardwalk since this was holiday weekend.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, February 24, 2014
Hi Sunny

Thanks so much for taking the time to write such a great review and we are so happy you enjoyed your stay with us.

Please come back and visit us again real soon!

Warm regards
Guest Relations
Legacy Vacation Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
171 reviews 171 reviews
15 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 26, 2013

This property is located just a few minutes outside of AC and offers lower prices if you are looking for lodging. It is right next to the beach and can be a relaxing retreat for families. It has an indoor swimming pool and a small exercise room. Decent but nothing special.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, December 3, 2013
Dear Guest,

We really appreciate you taking the time to leave this review - thank you, it means a lot to us. We're happy we were able to provide you with a pleasant vacation experience. It's our sincere hope you return to visit us, we'd love to see you again!

Warm regards,
Guest Relation
Legacy Vacation Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naugatuck, Connecticut
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 24, 2013

We stayed at this timeshare in September. It is located on a beautiful beach with restaurants and limited shopping within walking distance. The beach was groomed on an almost daily basis, which was nice. We enjoyed the outdoor dining at Laguna Grill, which is attached to the timeshare. It is approx 10 min drive into Atlantic City, which was very convenient as the unseasonably cold weather during our stay made the beach unpleasant.

The timeshare itself had a newly renovated lobby with two computers with internet access and free printing. We were able to look for and print coupons for events and tickets in Atlantic City. Other amenities include common laundry rooms and a game room. The washing machines and dryers were old and beat up. The washing machines were filled with sand, and we had to run two dryer cycles to dry our clothes. The game room was very limited with only an air hockey table and a claw machine. The indoor swimming pool was not heated and very dirty. The water was very murky with mold covering the ceiling.

The front desk staff were very friendly, however, our room was extremely dirty. When we first walked in, there were black footprints on the tiled entryway. The carpet and couch were stained, which is to be expected. The inside of the bed cover had a very large orange stain and the towels in the bathroom were streaked black. Luckily, there timeshare allowed unlimited towel exchange. All surfaces were dusty, but, the hard-to-reach locations (i.e. behind night stand and other furniture) were EXTREMELY dusty. The fact that the bedcovers and bedsheets were able to touch the EXTREMELY dusty locations was gross. The bathtub did not drain so we were showering in ankle+ deep water. One day, I swept the tiled portion of the kitchen and entryway and found many large “chocolate sprinkles” that resembled mice feces. We were concerned on what might be lurking on the dark brown carpeting, and housekeeping was nice enough to allowed us to use one of their vacuums to clean the carpet.

The dirtiness of the suite is enough to prevent us from ever returning to this timeshare.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, December 2, 2013
Dear Guest,

Thank you for taking the time to leave your review of your stay with us here at Legacy Vacation Club in Brigantine.

Our management team would like to personally apologize to you for some of our shortcomings during your stay at Legacy Vacation Club. We take great pride in our resort and would like to learn a little more about your experience. Please contact us directly at 609-266-2266.

Best regards,
Guest Relations
Legacy Vacation Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2013

Stayed for two nights this week. Gorgeous location. Old majestic hotel on the water... Perfect beach access. Reminiscent of older apartment houses... Very charming.
My family had a great time and would definitely stay there again. Large studio was perfect for a family of 4, 2 adults 2 children and was complete with stocked kitchenette with dishwasher.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Brigantine Beach, responded to this review, November 12, 2013
Hello!

Thank you so much for this wonderful 5-star review! We're absolutely thrilled to hear about your lovely stay with us - it really means a lot.

We really appreciate the comments regarding our units and location. Please come visit us again soon, we'd love to see you again.

Warm regards,
Guest Relations
Legacy Vacation Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Vacation Resorts-Brigantine Beach

Address: 1400 Ocean Ave, Brigantine, NJ 08203 (Formerly Celebrity Resorts)
Location: United States > New Jersey > Jersey Shore > Brigantine
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Brigantine
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Vacation Resorts-Brigantine Beach 3*
Number of rooms: 109
Official Description (provided by the hotel):
Formerly Ramada Vacation Suites (June 2004) ... more   less 
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Also Known As:
Legacy Vacation Resorts-Brigantine Beach Hotel Brigantine
Celebrity Resort Brigantine Beach
Nj Vacation
Celebrity Resorts Brigantine Beach

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