If you book this hotel be sure you will have no chance of cancelling! I work for a non-profit and we were scheduled to bring 3 people in for 3 days and had to cancel airfare and hotels the day before our arrival because our colleague had a miscarriage. I called to appeal their no cancellation policy--guest services never returned my call. I just got my credit card statement-$1,097 and not one of us spent one night there!! I could see penalizing us in some way or giving a credit for future stay--we will be back in the area in the future. I travel extensively for my work and NEVER have run into such an unethical and rigid policy. The airlines were much more hospitable and fair. Beware of this dreadful poilcy and lack of management response!








