We stayed at the hotel on the weekend of July 7 and though it was packed (multiple wedding parties, a lacrosse tournament group) the staff was quite gracious and always friendly. We had confirmation numbers for all the reservations but the hotel didn't have record of one of them. They quickly remedied the situation though they couldn't get family close together. The rooms were well kept and comfortable. The breakfast buffet was nice and the food plentiful.

This hotel is the best place to stay with kids or without!! It is very new and everything is fresh and clean. The beds are the best better than Hyatt, Marriot or Hilton's! The manager was very nice--Phil was outstanding. The check-in people were very nice and friendly. We will definitely be coming back here!!!

I recently stayed at the Sierra Suites whilst in New Jersey for a work conference. It was superb. The rooms themselves are spacious, bright and comfortable. The bed was incredibly comfy, the shower pressure was great and there were, hell, over 70 channels on the TV! There is a respectible (but not massive) gym available. The breakfast was fine - nothing spectacular though.

A real bonus was the "cocktail hour" where they open the bar for free beer and wine for a hour and a half from 5.30-7pm Monday to Thursday. Dangerous if you need to drive somewhere for dinner!

There is a supermarket about 5mins walk down the road - although you will be taking your life in your hands getting across the main road! Sadly there are no liquor stores within close proximity (oddly the supermarkets dont stock alcohol in NJ) but there is a small shop next to the reception desk where they sell a nice little selection of beers and wine at not too an extortionate price (along with all manner of things - snacks, creams, etc)

A great piece of customer service I personally received is that I headed into NYC for the weekend. Not only were they happy to safely store my suitcase for the weekend but they even made sure they came and picked me up from the train station when I came back!

I have to head back to NJ for another conference in September and I will be attempting to stay there if at all possible!

We stayed here overnight to attend a family function nearby. The place is new so the facilities looked good. However, we had two problems. First, we checked in late at night and the night desk clerk was less than friendly. Second, while we had a non-smoking room, it was located in a smoking corridor and the hall reeked of cigarette smoke.

Our room was excellent (no cigarette smell at all) and the bed was one of the most comfortable I have ever sleep on. The rest of the room was lovely. However, every time I opened the door, the cigarette smell was over-powering.

I would have said NOT to stay here except for the excellent response by manager Donatelli. I completed a follow up survey from Sierra Suites, listing the problems. Mr. Donatelli contacted me directly to apologize and ask for more details. He also refunded my money, which I didn't even ask for! Obviously, this manager really cares about his guest's satisfaction.

I would recommend staying here again - just check that your non-smoking room is NOT in a smoking corridor. As for the desk clerk, I am sure Mr. Donatelli dealt with him.