We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very poor housekeeping staff” 3 of 5 stars
Review of Residence Inn Bridgewater

Save Saved
You added Residence Inn Bridgewater to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Bridgewater
3.0 of 5 Hotel   |   3241 Route 22 East, Branchburg, NJ 08876   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #3 of 4 hotels in Branchburg
Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very poor housekeeping staff”
3 of 5 stars Reviewed May 31, 2012

Stayed there for the past several weeks (Apr-May, 2012). Rooms are nice, staff is helpful and friendly. Breakfast is poor nutritional quality; evening meal the same. Housekeeping is AWFUL. Every day I had either no large towels, no wash cloths, no small towels, or no second roll of toilet paper. Maids would push the in-room thermostat to 78 degrees and forget to turn it down, so the room was an oven when I returned. The salt and pepper shakers contained pepper and pepper. Most times the dishwasher was loaded with dirty dishes, but never started by housekeeping. Too bad; this property is conveniently located, but.......

Room Tip: No room service, as this is a Residence Inn. Housekeeping sucks whichever room you have.
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, June 11, 2012
We are terribly sorry that your stay was less than satisfactory. I assure you that we will use your feedback to insure that these issues do not arise again. If you do return to the area we will be certain to offer a much better stay and reaffirm your confidence in our hotel.

Thank you very much for taking the time to share your concerns with us and we will definitely use this information constructively and share it with the team.

Sincerely,

Chad M, Newman
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

62 people have reviewed this hotel

Traveler rating
    26
    22
    7
    2
    5
See reviews for
27
8
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
London, UK
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 16, 2012

Stayed here for a couple of nights recently, and found it to be a good base for business. The whole hotel has a "new" feeling in terms of cleanliness, and the suites are well appointed for a long stay. The kitchen area has a good-sized fridge, a microwave, and a couple of hobs so you can definitely cook here. The staff were friendly and helpful, the breakfast was standard Residence inn fare (good selection, not the highest quality ingredients) and free.

There were only a couple of minor cons that stop me from giving this 5 stars - firstly that the price was relatively high for this type of hotel, and secondly that the internet tended to be a little slow. This would be fine i suspect for all but the business crowd.

Overall though I am happy with the hotel and would stay again.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 29, 2012

Stayed there for one night with my partner. We had a lovely large suite that came with a fully equipped kitchen. Everything was spotlessly clean and recently refurbished. The pool area was excellent too. I liked the breakfast selection - with healthy options. Best of all was friendly staff. I would recommend this place - it is great for business stay or for a longer term stay for relocations etc.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, March 6, 2012
We are so glad to hear that you enjoyed your brief visit with us! I'm sorry you could only stay one night and we look forward to your next visit. Have a terrific week!

Thank you,

Chad Newman
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, VA
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 27, 2012

Checked into Hotel on a weekened trip. Booked via Rewards certificate.

Hotel is located on US 22 -

Checked into hotel. We had booked a 1 bedroom suite. Marriott had requested 2 bedroom suite. Check in Receptionist was not able to change from 1 Bdroom to 2 bdroom suite. I requested to call Manager but Manager was not on location. I then decided to move to 1 bedroom suite.

What a room - 2 Queen beds , Nice kitchen, Nice Living space. Colors were great and room was perffect. Nice decor - all new

Breakfast was good in morning -
I will stay again

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, February 28, 2012
We really appreciate you taking the time to offer such nice feedback about the hotel. I'm so sorry we didn't have a two bedroom suite available for you to switch to, but I am glad that you enjoyed your stay with us and we hope to see you again soon.

Have a terrific week!

Chad Newman
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2012

Relatively pricey for a long-stay hotel, but I was pleasantly surprised by the fit and finish of the room. Stainless steel appliances, and nicer linens and such than I am used to in these places. Definitely a big step up from an Extended Stay America.

I would say this is nicer than the Homewood Suites (Hilton) and Hyatt House hotels that I have stayed in before--but you pay for it. I would say it's about 25-30% more expensive than either of those options.

As I'm typing this, there is some sort of beetle climbing across the ceiling. The only drawback I've seen so far.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, February 28, 2012
Thank you very much for the positive feedback! The team and I are thrilled that you enjoyed your stay with us.
We do apologize for the little hiccup that occured as you were writing such a nice review! Thank you again and we look forward to your next stay with us!

Thank you,

Chad Newman
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedminster, New Jersey
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2012 via mobile

We had a family birthday event along with a multiple number of other families who did the same. Sonora, the desk clerk, housekeeping, receptionist, etc... in other words was doing it all was FANTASTIC! She didn't miss a trick trending to all of us AND ALL OUR KIDS. Breakfast was unexpectedly delicious and healthy options were available. Can't say enough good things. GREAT EXPERIENCE!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, February 13, 2012
Thank you so much for the terrific feedback on the hotel and your kind words for Senora! We will be certain to share your comments with her and the rest of the team! We're so glad that everyone enjoyed the birthday celebration with us!

Thank you,

Chad Newman
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, OH
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 29, 2011

This is the first time we have stayed at this hotel and it was absolutely wonderful! We had a King 1 bedroom on the third floor facing the highway but we didn't hear a single sound. I don't think the hotel was full, but there were a lot of people there anyway. The room was lovely and well-appointed but would pose a problem if you actually wanted to prepare a meal. It was more than adequate for warming up something or having dinner in. The furniture was quite comfortable and the bed was perfect in every way. The bath/shower combo was about the same as everywhere else but the shower head was quite nice and unexpected. The hotel staff and everyone we encountered couldn't seem to do enough to insure our stay was perfect. Everything was very very clean and when we did need something, staff was prompt and courteous. There is plenty of space to walk your dog, but you need to PICK UP after them. We picked up after ours as well as all the others who did not pick up. The hotel could have more places to get litter bags instead of just at one end of the hotel but there were lots of waste cans everywhere you looked outside to dispose of the unwanted waste. We will definitely return next Christmas to this hotel.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad N, General Manager at Residence Inn Bridgewater, responded to this review, January 12, 2012
Thank you so much for staying with us! We are very pleased to hear that you were so pleased with the facility and staff! I hope that you come back soon to visit. Have a terrific New Year!

Thank you,

Chad M. Newman
Area General Manager
Residence Inn by Marriott, Branchburg New Jersey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn Bridgewater? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Bridgewater

Address: 3241 Route 22 East, Branchburg, NJ 08876
Phone Number:
Location: United States > New Jersey > Branchburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Branchburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Bridgewater 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Marriott, Orbitz, Tingo, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your Residence Inn Bridgewater reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Bridgewater Hotel Branchburg

Owners: What's your side of the story?

If you own or manage Residence Inn Bridgewater, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.