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“Wonderful!” 5 of 5 stars
Review of Candlewood Suites Bordentown/Trenton

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Candlewood Suites Bordentown/Trenton
2.0 of 5 Hotel   |   200 Rising Sun Road, Bordentown, NJ 08505   |  
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Ranked #2 of 10 Hotels in Bordentown
Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Wonderful!”
5 of 5 stars Reviewed October 20, 2010

We stayed here for a little over a week while waiting to move. The customer service here is exceptional! Made the reservation over email with the hotel from Europe.
Room was very clean, kitchenette was well equipped, nice (very clean) bathroom, furnishings were nice, and room was clean. Hotel offers free laundry, which was super convenient. There is a 'Candlewood Cupboard' where you can purchase some food, drinks, and snacks from. Decent equipment in gym, but it is a bit on the small size. There is no pool, but you can use the pools at a couple of the nearby hotels for free. One important thing to note is that this is more intended to be an extended stay location. They don't have daily housekeeping; it is weekly cleaning. You can exchange linens at the desk whenever you want, though. Wireless Internet is free, but there are also cords for internet in the room. There is a business center with a couple computers and printer. Check in and checkout was super easy and quick. There are lots of restaurants nearby, and a couple grocery stores, and tons of gas stations. It is about a 15 minute drive to Mcguire AFB/Ft Dix. The only slight negative was that the pet cleaning fee was a little steep ($150) in my opinion. I guess if we had stayed longer, it wouldn't have seemed as bad, and it is subjective; some people may not think that fee is that bad. It is better than some places that charge you per night for a pet fee.
I cannot say enough about the customer service here; they were great! Very responsive, and accommodating. Would definitely recommend to family and friends!

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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40 reviews from our community

Traveler rating
    16
    13
    5
    2
    4
See reviews for
19
2
5
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Southern Maine
Top Contributor
62 reviews 62 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 12, 2010

These are truly little suites! My room had a queen size bed, a table with a chair, a little kitchen, including a full fridge, little range and microwave. The room was very clean and good sized, with a full closet. I made use of the iron and ironing board as well as the coffee maker. I was sorry that there was no breakfast served, but there is a little "convenience store" in the lobby where you can purchase some essentials, like milk and oj. You can also purchase the makings for scrambled eggs! The prices were very reasonable.
I did not make use of, but did notice, the exercise room and business center (looked like two computers in there).
Lots of parking, pretty convenient to the highway.
I'd recommend, especially if work/life brings you to Fort Dix.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tuxedo Park, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2010

Booked a blocked room for wedding guests for a Sat. night in July. After sitting in 4 hours of traffic, we made it to the hotel 15 minutes before the wedding was to begin. When we went to check in, they claimed we booked two nights (never received the email confirmation that we requested but had a res. number) and because we didn't show up the night before, they cancelled our reservation and charged our credit card. Then informed us that there were no rooms available. After almost being in tears, I asked if they could offer us a place to change quickly into our dress clothes for the wedding and they said "no". It was an awful experience. I did manage to get a credit on my credit card,, however, I will never stay with Candlewood Suites again! Particularly this one. If you book a night with them, get it in writing. The manager clearly messed up the booking.

Stayed July 2010, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2010

We made a reservation in advance for four nigths and received a confirmation number. Called back and reconfirmed reservation. Upon arrival, after an 11 hour drive, we were told that they didn't have a room for us. They had canceled our reservation and made a reservation for us at another hotel that was older, smaller rooms, and did not have comparable amenities. Very disappointed with the response from priority club and lack of response from hotel management!

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 15, 2010

The best thing about this hotel is the kitchenette. I don't always cook but when I cooked the first time, the smoke alarm went off ( I was frying and the I change the power from low to medium) and the whole town knew about it. Well aside from this incident for the first time in my life, I did not like the shower head - looks cheap. The water pressure is so weak I feel that I need to catch every drop of the water to get myself clean. In the business center, you have to be careful everytime you open up your documents because your documents will be automatically save in the hard drive. So check your work to make sure that your documents are not insight to be viewed by everybody who use the hotel's computer. Be also prepared that the computer has no microsoft software and internet explorer but firefox. There is no pool but you can request to get a pass to the Hamptons Inn. It's not walking distance and you get there by car in 5 minutes. One thing that it irritates me is when a front desk staff cannot offer other ways to remedy a situation presented to them. Don't say, 'No or I don't know or not the person to do that'. I do not want to hear that. A front staff in this hotel should be willing to find ways to remedy a situation.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NW WA
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 23, 2010

Business trip with the family - in a hotel filled with military members we were a little concerned how the noise level would be. But the rooms were clean, very comfortable, and heard no noise from other rooms.
It's a bit out of the way from restaurants (11 miles or so from major chains), but convenient to the Interstate.
The workout room is right in the lobby - a little odd with big widows facing the front doors.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, DC
1 review
1 of 5 stars Reviewed June 18, 2009

We tried to stay here because it was close to Sesame Place, had suites, and was cheaper than other alternatives. We had a number of issues, however, related to the fact that we were traveling with a baby and a 2-year old. The woman at the front desk was not helpful and did not seem like she cared at all. First, they have no cribs at all. We had requested a crib through our online reservation, but only when we arrived were we informed they have none at all. The employee said it was because they were new, but then clarified that they were 2 years old. Seems like in 2 years they might have purchased at least one crib. She also said they mainly serve military people (giving me the overall impression that they weren't really interested in serving families). Second, we were put in the handicapped room -- so there was no bathtub in which to give our daughter a bath. When we complained, she told us they were booked full. When we discussed going to another Candlewood Suites, she seemed almost happy to tell us they were booked too. It was late, so we stayed. Third, when we went ahead and tried to give our daughter a bath in the handicapped shower, the bar holding the shower head fell off the wall, and almost hit our daughter in the head. And, needless to say, the shower experience for our daughter was a nightmare -- totally slippery and water got all over the bathroom. Fourth, no TV in the bedroom of the suite -- there was a hookup but no actual TV -- thus defeating one of the points of staying in a suite (that is, so we could at least watch a little TV after we put the kids to bed in the outer room). Fifth, only a queen bed in the 1-bdroom suite, so after we brought in the pack/play for our daughter (thank goodness we had brought it), I had to sleep with the baby in the queen bed while my husband slept on the foldout in the other room. Sixth, we needed to print out passes for Sesame Place -- but the business center printer was broken. Not the relaxing carefree vacation we had planned at all. We've stayed in quite a few suites recently and have never had such a bad experience. Perhaps it was largely because we had the misfortune to go on a busy weekend, but the front desk person seemed to care so little for our plight that we would never even try to go back. While she did eventually offer to move us to another room for our second night, we decided that as we would have to pack everything up anyway, we would give up and splurge on the more expensive hotel with suites from another chain right in Langhorne. The difference was night and day. Candlewood Suites Bordentown may be ok for singles and couples, but families with small children should definitely beware of a lack of understanding and consideration.

  • Stayed June 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Candlewood Suites Bordentown/Trenton

Address: 200 Rising Sun Road, Bordentown, NJ 08505
Phone Number:
Location: United States > New Jersey > Bordentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Bordentown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Bordentown/Trenton 2*
Number of rooms: 90
Official Description (provided by the hotel):
Consider Us Home at the Candlewood Suites extended stay hotel at McGuire AFB - Ft Dix - Trenton - Bordentown. The Candlewood Suites extended stay hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites hotels. Specializing in your extended stay experience, the Candlewood Suites is the perfect environment for government (per diem), project teams, training, relocation, temporary and corporate housing needs.The Candlewood Suites hotel is centrally located at NJ Turnpike Exit 7, Exit 56/57 of I-295 near Route 206; minutes from Trenton, Philadelphia, Princeton, Lawrenceville and Wrightstown business / real estate districts. Our location offers near access to McGuire AFB, Ft. Dix, Prince, Ocean Spray, Petro, Princeton University, Historic Philadelphia, Six Flags Great Adventure, Camden Aquarium and Waterfront Park. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio and one bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work area, TV with DVD player and free wired/wireless Internet. Other features include meeting facilities, 24-hour business center with free Internet, free laundry facilities, fitness center, swimming pool (access), courtyard with grills and our signature Candlewood Cupboard convenience store. ... more   less 
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Also Known As:
Candlewood Suites Bordentown/Trenton Hotel Bordentown
Candlewood Bordentown
Bordentown Candlewood Suites

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