I stayed at the hotel during the weekend ending July 8th 2012. The purpose for my stay was for a lacrosse tournament that was being held in New Egypt, New Jersey. The hallway of the third floor where I was staying was over 85 degrees during the hottest part of the summer. A complaint was made to the front desk, but the desk manager indicated that the General Manager would not change the temperature. I made a complaint to InterContinental Hotel Guest Services. InterContinental indicated that they would call me back if the Hotel Manager did not within 30 minutes. I did not receive a call back from both. No attempt was ever made by the hotel or Inter-Continental to seek a satisfactory resolution to the minimum expectation for service in a hotel during our stay.
- Official Description (provided by the hotel):
- Consider Us Home at the Candlewood Suites extended stay hotel at McGuire AFB - Ft Dix - Trenton - Bordentown. The Candlewood Suites extended stay hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites hotels. Specializing in your extended stay experience, the Candlewood Suites is the perfect environment for government (per diem), project teams, training, relocation, temporary and corporate housing needs.The Candlewood Suites hotel is centrally located at NJ Turnpike Exit 7, Exit 56/57 of I-295 near Route 206; minutes from Trenton, Philadelphia, Princeton, Lawrenceville and Wrightstown business / real estate districts. Our location offers near access to McGuire AFB, Ft. Dix, Prince, Ocean Spray, Petro, Princeton University, Historic Philadelphia, Six Flags Great Adventure, Camden Aquarium and Waterfront Park. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio and one bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work area, TV with DVD player and free wired/wireless Internet. Other features include meeting facilities, 24-hour business center with free Internet, free laundry facilities, fitness center, swimming pool (access), courtyard with grills and our signature Candlewood Cupboard convenience store. ... more less
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- Also Known As:
- Candlewood Suites Bordentown/Trenton Hotel Bordentown
- Candlewood Bordentown
- Bordentown Candlewood Suites