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“Great value” 4 of 5 stars
Review of Howard Johnson Express Inn - Blackwood

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Howard Johnson Express Inn - Blackwood
1.5 of 5 Hotel   |   832 North Black Horse Pike, Rt. 168, Blackwood, NJ 08012-3954   |  
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Ranked #2 of 2 Hotels in Blackwood
Salt Lake City, Utah
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“Great value”
4 of 5 stars Reviewed April 6, 2014

For a discounted stay in this area this was a good facility. The room's were huge and even though we didn't use the giant sunkin tubs in the bathrooms there presence increased the normal room size greatly.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

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172 reviews from our community

Traveler rating
    25
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    44
    31
    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
New York City, New York
1 review
1 of 5 stars Reviewed March 23, 2014

After several phone calls in an attempt to fix a mistake made by this establishments staff on my company reservation, was notified that all systems were down and i would receive a call back. Never received a call and when my staff went to check in instead of fixing the mistakes(which a simple need of a cot for one night), we were told that we could go stay somewhere else. As an owner a business owner have never felt so disrespected and unappreciated especially since we were reserving several rooms for a week long stay. What establishment turns away revenue like that? Considering my employees cars were the only ones in the parking lot, you would think none. The manager was rude and unprofessional not giving any type reason for this reaction or denial of access to a simple cot. Howard Johnson corporate seemed shocked and surprised by these actions,even though I have found quit a few reviews like this in regards to business stays at this particular hotel. After corporate contacted the manager he stated we never asked for a cot, so I sent them the request I had submitted eight hours before only to get apologies for this locations actions. P.S. At eleven o'clock at night four hours after
our check in I received a call from the same manager asking if I still needed a reservation they didn't even realize my employes were already there or that we were the same people with the cot fiasco. Unbelievable and unprofessional beyond belief this was the first and last time any of my companies business will go to Howard Johnson or their affiliates all because of this place and their dishonest rude behavior. I am personally embarrassed because one of my employees had to sleep on the floor, never again. This location needs a great deal of updates ascetically and proper customer service training. Shame on you Howard Johnson Corporate for you empty apologies and lack of resolution to this problem. You just lost a weekly multiple room cross country corporate client.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Blackwood, New Jersey
1 review
3 of 5 stars Reviewed February 25, 2014

This hotel is clean and the front desk was very pleasant, and willing to accommodate our request for an early check in. We even got an upgrade because the room we requested wasn't ready when we arrive. The interior could use an update in the near future (early 90's decor ). Pillows were great slept like a rock !!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn - Blackwood

Address: 832 North Black Horse Pike, Rt. 168, Blackwood, NJ 08012-3954
Phone Number:
Location: United States > New Jersey > Blackwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Blackwood
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Howard Johnson Express Inn - Blackwood 1.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Howard Johnson Express Inn - Blackwood Hotel Blackwood
Howard Johnson Blackwood
Blackwood Howard Johnson

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