We travel once a year to Waterville Valley and always check the Snowy Owl website first. By booking in advance and paying up front you can get some really great rates. The hotel rooms are comfortable but basic. As other reviewers have mentioned the TV's are old, the towels are a bit scratchy and the continental breakfast is minimal. But think of the great positives: comfy lounges with books to borrow and cupboards full of games and puzzles, location so close to Waterville town square that kids can walk back and forth independently at a fairly young age, fridges in every room. During my recent stay we had fun in the lounge watching the World Cup soccer matches with an international group of guests as the Inn staff brought out the daily wine and cheese snack - lots of spirit there!
A few acts of customer service stick out: my family was in a kitchenette and my parents, who were staying slightly different dates, were in a regular room. The staff worked hard to get us close together. One day by mistake we left out the "Do Not Disturb" sign instead of the "Make Up Room Now" sign. When we returned to the hotel the cleaning staff had left a note saying they had not entered our room but that they would come back to clean if we notified the front desk. They were true to their word. Finally, at one point I started a very large puzzle and later the hotel needed the table it was on for the wine and cheese. Rather than sweep my carefully laid out pieces into the box they painstakingly moved it to another table nearby. Overall I felt very well cared for during my stay.
Traveling tip: The Snowy Owl does have pet friendly rooms and it was fun to see the various dogs. All of them were cute and well behaved.
- Official Description (provided by the hotel):
- Snowy Owl Inn is considered one of New England's finest country inns. Set in the heart of Waterville Valley and the White Mountain National Forest, our all-season 82 room inn offers a relaxing vacation, a great family getaway. It's also the perfect place for business meetings, seminars, conferences, reunions, weddings and celebrations. In the winter enjoy alpine and cross country skiing along with snowshoeing, tubing and even sleigh rides! In the summer we are just as busy with paddleboats, beach on Corcorans Pond, hiking, golf, tennis and even a chairlift ride up Snow's Mountain. Be as busy as you want to be. ... more less
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- Also Known As:
- Snowy Owl Hotel Waterville Valley