We have stayed at this hotel many times. The last time was in October 2012. We have always liked this hotel, but this time was different. Check-in took a long time, we sat down for a while waiting our turn. We requested a crib. When we got to our room it wasn't there. I had to call two or three times for the crib. My baby needed to go to sleep. Finally I went to the front desk, and was told the bedding for the crib was being washed, so that's why it was taking so long. They have redone some of their rooms, but apparently not all. We had a nice modern room the year before, but our room this time was dated.
I always like to enjoy the pool and whirlpool at hotels. As the years have gone by I have seen this pool room go downhill and not much is done about it. It just feels dirty and old. It used to be really nice years ago, but these things need to be cared for to stay that way. This pool room obviously needs attention.
I won't go to this hotel again until I hear it is making improvements. It's too bad a nice place is going downhill.
- Official Description (provided by the hotel):
- Recommended hotel in historic Portsmouth, New Hampshire. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Portsmouth Hotel Portsmouth
- Courtyard Portsmouth
- Portsmouth Marriott
- Portsmouth Courtyard