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“Couples' night” 4 of 5 stars
Review of America's Best Inns & Suites

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America's Best Inns & Suites
2.0 of 5 Hotel   |   383 Woodbury Ave., Portsmouth, NH 03801   |  
Hotel amenities
Ranked #12 of 17 Hotels in Portsmouth
Certificate of Excellence 2014
Boston, Massachusetts
1 review
“Couples' night”
4 of 5 stars Reviewed January 23, 2014

My boyfriend and I were in town for a wine and chocolate tasting at Attrezzi in downtown Portsmouth, and this was a very nice place for the night. The room was spacious and comfortable. There was only "conditioning shampoo" and two bars of hand soap left in the room to bathe with, so it is a good thing we came prepared! The breakfast was sub-par, but overall stay was good.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    78
    95
    42
    13
    10
See reviews for
54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Saint John, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2014

won a deal with priceline on this hotel

really a good hotel. welcoming staff, comfortable beds, quite room and a free breakfast

my family and I were too happy with the stay

Thank you America's Best Inns & Suites
we will stay again

Room Tip: higher floor was good
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, January 14, 2014
Thank you so much for staying with us. We are glad you enjoyed your stay. We are thrilled you enjoyed our comfortable beds. The mattresses were one of our many upgrades in 2013. We are also glad you enjoyed your quiet room and our complimentary continental breakfast. We look forward to seeing you and your family again soon!
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Minnesota
Top Contributor
74 reviews 74 reviews
47 hotel reviews
Reviews in 57 cities Reviews in 57 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 31, 2013

We had a remodeled, well furnished room. The staff was very courteous and helpful. The hotel has wifi, computer in lobby, luggage carts, ice, exercise room, atm, washer, and dryer. The breakfast was basic and starchy.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, January 2, 2014
We are so glad you stayed with us and enjoyed (and reviewed!) some of our amenities. We will kick off the new year by continuing to improve our amenities and furnishings and hope to see you in the future to share them with you.
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Seward, Alaska
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

Everything we look for in a roadside hotel. Nice staff, clean quiet rooms, and they even had the really good mini-muffins for breakfast. Extra thank you to the staff for mailing us a coat we left behind

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, January 2, 2014
Thank you for taking the time to write us such a nice review. We are glad you enjoyed meeting our friendly staff and staying in our clean quiet rooms. We are also glad you enjoyed the assorted muffins we serve at our complimentary continental breakfast. In regards to the coat, no thank you necessary. It is our pleasure to take care of our guests before, during and after their stay. We hope to see you again this year!
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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 17, 2013

Clean, conveniently located, priced right. Upon our arrival, we were greeted by Will. He's an amazing employee. Extremely personable and professional. He truly made us feel welcomed. A true asset to this hotel.
I recommend staying here. In fact, I plan on doing so in the future!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, December 18, 2013
We are so glad you stayed with us and met our excellent and friendly front desk clerk. We will pass along your kind words to Will. We are delighted to hear you plan to stay here again in the future. Please let our sales coordinator know prior to your arrival at sales@bestinnportsmouth.com. Thank you and have a wonderful day.
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Rome, New York
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 14, 2013

My husband and I stayed here for one night. It was a great hotel for the value. We got this hotel after using an express deal from a popular travel website. To say we were pleased was an understatement. First, the location of the hotel was great. Easy to find right off the interstate. Also, the hotel is in great proximity to historic downtown Portsmouth. It is literally a quick 2 minute drive to all of the quaint charms of downtown. As soon as we walked into the hotel we were greeted by friendly desk clerks. They took the time to ask us whether we had ever visited and then took the time to give us recommendations for places to eat and things to do. They were even baking cookies which made the lobby smell delicious! Our room was large. Although it was directly on the main road we didn't have any trouble with noise. The room was clean and the bed was comfortable. In the morning we had the free breakfast and we thought the selection was nice. Toast, bagels, cereal, muffins and juice among the options we found. Overall, the location was great and the staff was very nice. We would absolutely stay here again if in the area. We have paid a great deal more for other rooms and not received half of the comfort we got here. It was quiet and perfect for our quick one night stay. Thanks so much for a great experience!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, December 17, 2013
On behalf of our entire staff, we sincerely appreciate your time in writing such a wonderful review. We are so excited you enjoyed the fresh cookies at check in and our friendly front desk clerks. We are really glad you stayed in Portsmouth. It has so much to offer to everyone. The restaurants are all incredible, as are the activities such as Vintage Christmas, Candlelight Stroll, and the theatrical performances at the Music Hall and Seacoast Rep. We are glad you easily found us located just off of the interstate. We like to say we are the hotel that is halfway to everywhere. Easily accessible to all local highways such as the 95N & S, Route 1 and Route 16. We put a great amount of pride in our clean rooms and comfortable new mattresses. We are also glad you enjoyed our complimentary breakfast. Please contact our sales coordinator at sales@bestinnportsmouth.com before your next visit to receive a welcome bag in your room as our personal thank you for such a nice review.
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Newbury, New Hampshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2013

The hotel and room actually where what the pictures showed. The lobby and our room was very clean - and I am saying very clean. Wish the mattress would have been newer and warmer blankets or light comforter would have made sleep cozy. But for the cost and the nice staff this place is better than others in the surrounding area. Let people know that the can use the pool across the street a the Holiday Inn. Only issue is that the shower faucet is very hard to pull and had to use two strong hands and then pull - please fix.

Room Tip: This isn't a big hotel - we got a room at the end of the hall on the corner - somewhat quiet but...
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, December 10, 2013
Thank you for your review of our hotel. Our housekeeping department is absolutely excellent and each employee puts 110% into their work. We are sorry you did not like our new mattresses. We replaced our mattresses in the spring of this year as well as the new flat screen TVs and other great amenities you may have noticed. As for the shower faucet, if you could email us at sales@bestinnportsmouth as to what room number you were in, the information will be passed along to our maintenance technician who will take care of this matter promptly.
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Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#7 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
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Also Known As:
America`s Best Inns Hotel Portsmouth
America`s Best Inns And Suites
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn

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