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“Surprise surprise surprise” 4 of 5 stars
Review of America's Best Inns & Suites

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America's Best Inns & Suites
2.0 of 5 Hotel   |   383 Woodbury Ave., Portsmouth, NH 03801   |  
Hotel amenities
Ranked #12 of 17 Hotels in Portsmouth
Lady Lake
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Surprise surprise surprise”
4 of 5 stars Reviewed August 22, 2013

Location off Portsmouth circle, close to downtown, 5 minute drive. Hotel personnel very nice, good room non smoking, stay here again, gym not good, breakfast ok, small area to eat worth the money, considering what's in area

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
    81
    100
    48
    15
    11
See reviews for
61
108
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rockland, Maine, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2013

I was somewhat disappointed in this hotel. I think we paid more than I would expect to for this type of hotel. But the area was very busy at this time and we didn't have a lot of options.
We had room 100 which was handy as most parking was in back and there was a side exit door very near the room. We didn't care for the free breakfast. The cheese Danish were small and very dry. There were only a half dozen items to choose from. They were out of fruit. But they did have very good complimentary fresh baked cookies!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, August 20, 2013
We are so sad to see you were disappointed in us. Our excellent team of employees strive to give each and every guest the best experience they can, as you will see by our other reviews. We are glad you got to take advantage of our complimentary parking during your stay. It is one of our many features we proudly offer our guests. We apologize that our complimentary breakfast did not meet your expectations, but we are glad you enjoyed our fresh baked cookies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richford, Vermont
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 18, 2013

I didn't have high hopes staying at an America's Best Inn, but the price and location were right! I was pleasantly surprised! The lobby and breakfast area were clean. The room was clean, comfortable and a nice size. Will at the front desk was one of the best hotel staff I have ever encountered. He was extremely friendly and helpful with anything we asked him. He was very genuine and we felt that he really cared about us as guests. The hotel has a great location, right off the interstate and is a short 5 minute car ride to the heart of the city. By staying 5 minutes away from downtown, we probably saved over $100 per night. My only reason for not giving 5 stars is for the size of the breakfast area. It is not an adequate size for a sold out hotel. We would definitely stay here again!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review, August 20, 2013
Thank you so much for choosing America’s Best Inn Portsmouth. Our staff members do an excellent job with keeping our hotel clean and comfortable for our guests, and we are glad you noticed. We are so happy you had the pleasure of meeting Will. He is an excellent asset to our team. Thank you and we hope to see you again soon.
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Milford, Delaware
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed August 7, 2013

I recently stayed here while visiting a few places in New England. The room was small, but clean- The staff was very friendly. The location is about a 5 minute drive from downtown, but you can get a cab ride or I imagine even walk on a nice day. For people on a budget, this is an ideal place. I checked out the free breakfast in the morning, but just took a coffee. Typical fare- toast, cereal, fruit, and yogurt. Unlike the other hotels downtown, this has free parking. Again, not fancy but a good value.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fredertion
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2013

Stayed there because we discovered a discount coupon for this hotel along our travels. Was a bit sceptical at first but was pleasantly surprised. Room was clean and comfortable. We stayed there for 3 nights and did not hear a sound from other rooms or hallway. It is close to town and 5 minutes drive to the Kittery, ME outlet stores. Front counter staff were pleasant and helpful. Special thanks to Will who was exceptional and called us by name every time he saw us.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire, USA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 12, 2013

We chose this hotel because of its location to downtown Portsmouth and the extremely affordable price. We traveled for the fourth of july when many of the downtown hotels were around $300.00 a night. Americas Best is only a $10.00 cab ride and five minutes from all the restaurants and shops in the harbour and not even half that price. The staff is very friendly and the rooms are nicely decorated. The beds are very comfortable. Our room was clean and even though it was near the elevator it was quiet through the night.

Room Tip: This seemed to be a popular hotel for families with small children as we could hear them running and...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sierra Vista, AZ
Level Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed July 10, 2013

Tbe room was fine and the beds comfortable. The cookies on the silver tray upon checking in were a nice touch. Breakfast was more than adequate and really don't see how they could have added more to the offerings because the breakfast area is quite small. Considering the space, they did a good job with the breakfast items. If you're willing to chance it without a reservation, the hotel coupons book you find along the interstates had a great deal for this hotel - $40 less than the AAA rate we paid. Even so, we thought the price was fair when we booked it. Would stay here again if we were ever in the area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#9 Business Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
America`s Best Inns And Suites
America`s Best Inns Hotel Portsmouth
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn

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