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“Not a great experience” 2 of 5 stars
Review of America's Best Inns & Suites

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America's Best Inns & Suites
2.0 of 5 Hotel   |   383 Woodbury Ave., Portsmouth, NH 03801   |  
Hotel amenities
Ranked #10 of 17 Hotels in Portsmouth
Mechanicville, New York
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Not a great experience”
2 of 5 stars Reviewed September 9, 2012

My husband and I stayed here on September 4th and 5th. The room was not in the greatest condition with mold on the bathroom ceiling and a cracked and slow draining bathroom sink. There was also an odor in the hallway which was kind of musty. Breakfast was fair at best with the water, coffee, milk and juice not replenished quickly when used up. We laughed when one of the other guests came in and commented, "This is a bare bones basic breakfast." Funny, but accurate. Even with a coupon, with which you can only get two double beds, not a queen, this hotel is not a great value for the money.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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227 reviews from our community

Traveler rating
    75
    89
    40
    13
    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Roanoke, Virginia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 27, 2012

Not much charm or special anything, but for the price, we couldn't beat it in Portsmouth. It's right off the big rotary and has parking on site. We just didn't want to pay the big bucks to be on the water in downtown Portsmouth, so this hotel fit the bill for us on this trip. Breakfast is pretty meager, but offered in a nice room. Roomy bathroom, good bed.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sunderland, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 14, 2012

I stayed at this hotel on the way to a family camping trip in Maine (July 25, 2012 )and on the return trip (July 28, 2012). Our 4 year old left behind a beloved stuffed animal after our first night. When we returned three days later I asked (without much hope) if someone had seen it. Not only had they found the stuffed animal, but they had recorded the room and date so it could be easily retrieved! I was so thrilled (so was my daughter)! I was so impressed with the care and concern that the housekeeping and front desk staff took in this matter! In fact, all of the staff that we encountered were amazing.
They even kept refilling the breakfast buffet until the end instead of quickly clearing it away like I have seen in other hotels! Every interaction was helpful and polite! I will recommend this hotel to friends who want to visit the fun of Portsmouth without going broke on the downtown hotels! The only reason I gave it four instead of 5 stars was the dated room we had the second night, but I was told it is slated for renovation soon. The third floor room we stayed in was newly renovated and very nice!
If you want to be treated well and save money, this is the place for you!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Grimsby, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2012

We stayed here for the night on July 28, 2012. We had pre-booked and got a non-smoking room with 2 double beds (no king available) for $99/night. Thankfully we pre-booked as walk-in's were being quoted $149/night for same room, smoking. The rooms were clean, staff friendly and it was perfect for us. The breakfast in the morning was great - offering oatmeal, cereals and different bread options. Location was very central and 5 miles to Kittery, Maine outlets. Definitely the best price in the area.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DEFUNIAK SPRINGS
Top Contributor
147 reviews 147 reviews
38 hotel reviews
Reviews in 90 cities Reviews in 90 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed August 1, 2012

We stopped here are were shocked at the prices at the other hotels. This one was considerably better priced. Very very clean rooms, comfortable, great staff. Used their laundry area and found it to be very well kept. Will stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burbank, California
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 23, 2012

We stayed here for 3 nights for a wedding in the area. The other hotels listed for the wedding were the expensive ones right in the middle of town - Hilton Garden, etc. The location isn't as good, as you have to drive into town, but it was worth it to save the money.

The room was clean and quiet. There was always coffee and tea available in the breakfast room and fresh cookies at the front desk. The front desk staff was very helpful with directions. We were even able to get a room before check-in time so I could change for the rehearsal dinner.

There isn't a pool, but they also own the Holiday Inn across the street, so you can get free pool access there.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2012

Front desk clerk Samantha was very helpful in her knowledge of Portsmouth restaurants. The room was very clean and quite comfortable. The breakfast area is a little on the small side but adequate. As with most continental breakfasts, there is very little for diabetics so consider bringing your own whole wheat bread or bagels.
It is overall a great value for the the rate they charge. I would highly recommend this hotel and I will most certainly go back to it again without any doubt.

Room Tip: Make sure you ask for a room on the second floor if you are a non-smoker.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#7 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
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Also Known As:
America`s Best Inns Hotel Portsmouth
America`s Best Inns And Suites
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn

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